We've now bought two cars seats from Bijou Baby, the first time I just met Hayley and the second time Tash and Hayley both helped. I have also been for a fit check between the two purchases. I wouldn'... See more
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Hayley was lovely, she took the time to listen to us & understand what we needed as a family & explained the options available. It was great to have a private appointment & feel confident in who you w... See more
Having already done a lot of research and knowing essentially what we wanted but with a few questions Hayley was great. She went over all the concerns we may have with a bunch of different options a... See more
Excellent service received- talked through options for extended rear facing, and pros of different seats. Installed in the car to test fit as well. We preordered an axkid, and when it arrived they als... See more
Company details
Written by the company
Bijou Baby is a baby goods retailer specialising in extended rear facing (ERF) car seats, reusable nappies and carriers/slings. We aim to provide advice and support to families to enable them to make the best and safest decisions for their circumstances.
Contact info
Oakhill Terrace, SO318AS, Bursledon, United Kingdom
- +44359373947
- bijou.baby@outlook.com
- bijoubaby.co.uk
I will use again and again without hesitation
I have used Bijou Baby twice now. Hayley is so helpful and responsive, she provided not only pre-purchase advice and care so we had the right seat for our needs and vehicle, but also great aftercare. She even now, continues to provide great aftercare and advice over a year after purchasing my BeSafe Beyond Car seat.
I have every confidence in her advice, she really does know about safety, but the products she stocks too. Going forward, I wont use anyone else if Hayley can provide them (even if I could get cheaper elsewhere) as the quality of the service is outstanding, this is true customer service.
Amazing, would 1000% recommend!
Really amazing place, Hayley was lovely to talk to, was really knowledgeable and went above and beyond to teach us how to fit the car seat in our car - great with our little boy too!
Fantastic!
I went to Hayley looking for a new carseat and we found one but then figured it was unsafe for the front passenger and I asked to look at another and it was perfect! Hayley was understanding and very helpful and friendly! Showed how to put the car seat in and made sure my son fit safely too. Very pleasant to talk to and a great visit overall! 100% recommend
Fantastic support in finding the right…
Fantastic support in finding the right car seat, Hayley is so helpful and friendly and was amazing with our daughter!
Car seats
I bought 2 car seats for my twins. Product was in a really good price in comparison to other sites. Very quick delivery. Parcel arrived 2 days after purchase. Happy customer. Highly recommend.
Great experience!!
Hayley recommended to me by a friend and she was very professional! She was very patient with us. I wanted the movekid however after speaking to Hayley and she explained that it is very upright so perhaps the stretch was better for us. After popping my daughter in it I was instantly impressed and knew that Hayley was right in suggesting this model. She installed it into my car and told me how to get the best fit and did a fit check too. I will recommend bijou baby to all of my friends and I even had some queries with breastfeeding and Hayley was very helpful with that area too.
Overall, a very pleasant visit and will 100% recommend and revisit!
Wonderful and skilled supplier
I cannot rate Hayley and Bijou Baby highly enough. She was incredibly generous with her time and knowledge, it helped us make a decision that was right for us. Now baby is here and we’re using the car seat and base, I can safely say it was 100% the right choice. It’s such a dream to use. Hayley even reviewed a photo of baby for me to check the fit of the straps. She is wonderful and I am so glad I found her.
Hayley is absolutely brilliant
Hayley is absolutely brilliant. So helpful and knowledgeable and we were able to get 2 great new seats for our twins 😀
We had absolutely amazing service…
We had absolutely amazing service picking out our baby boys new car seat. She showed us it in the car, showed us how to fit it and how to get him in and what the fit should look like and then we were able to take our chosen seat home straight away. I can’t thank Hayley enough for making my baby boy so safe
The delivery and collection were quick…
The delivery and collection were quick and Hayley was very helpful and friendly. Installed the car seat properly for free.
Great experience!
Hayley was incredibly knowledgeable about car seat safety and provided me with a lot of information. She happily talked me through the seat options and my son was able to try out the seats both in store and in my car.
Beautiful showroom/shop and Hayley was fab!
The moment we enrolled our son
The moment we enrolled our son, we were impressed by the warmth and dedication of the staff. They take the time to get to know each child, ensuring they feel comfortable and engaged. The variety of activities they offer is astounding, from science projects to creative arts, which keeps my son excited about learning. The facility is not only clean and safe but also thoughtfully designed to encourage exploration and creativity. I love receiving daily updates that highlight my child’s adventures and achievements.

Reply from Bijou Baby
amazing as always!
This is our second seat from Hayley and we wouldn’t go anywhere else!
Very happy customers!
Hayley is so knowledgeable and helpful, she helped us find an excellent car seat for our baby and refitted our current toddler seat. Her new showroom is looking amazing! Highly recommend.
Hayley was amazing (from 2 clueless 1st time parents to be!)
Hayley was amazing!
We are 1st time parents and are literally clueless when it comes to what travel system and car seat we would need to suit our lifestyle.
We found the internet and department stores so overwhelming and left even more confused than when we went in!
We went to see Hayley and she listened to exactly what we wanted and provided us with so much knowledge about each product.
We left feeling so much more at ease and so much more confident! We are beyond happy with our choices.
I couldn’t rate bijou baby enough! I wouldn’t recommend getting your car seats anywhere else!
Excellent service
Excellent service. Hayley is so helpful and friendly. The new showroom is fab. She answered all our questions and taught us how to install the seat, how to get a good fit for our little girl, and how to use all the functions on the seat.
Bought a seat there and then, so Hayley kindly fitted it for us so we could use it straight away.
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