Really easy and hassle-free when it came to booking and collecting the Bike box from my local Bike shop. The packing instructions came with the box, and the link to the how-to video was really helpfu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The local BikeBox dealer was incredibly helpful and flexible about when I picked up and returned my BikeBox. The company also has an excellent video showing you exactly how to pack your bike away in t... See more
Kirsty was very helpful. Happy for me to pick and drop boxes at times to suit me- during day or weekend, early or late. Bike easy to pack despite full suspension 27.5 inch wheel bike with wide tyres.... See more
Company replied
Reasonable price for hire, good quality Bikebox which kept my bike safe - even on EasyJet - but the main reason I’ve given 5 stars is the superb customer service I received. Communication was very god... See more
Company replied
Company details
Written by the company
Hire and Sales of top of the range, rigid bike boxes to keep your bike safe whether your traveling by plane, train or car. We have 23 rental collection hubs in the UK and Ireland.
Contact info
The Long House, Lodge Gardens, LS236GZ, Wetherby, United Kingdom
- 07805478926
- hannah@bikeboxonline.com
- bikeboxonline.com
good service from start to finish
August 16, 2017
Unprompted review
Reply from BikeBoxOnline
Thanks Gerard- hope to see you back next year :)
Couldn't have been more helpful
Couldn't have been more helpful.
Box was perfect and protected my bike.
Will definitely be coming back.
August 16, 2017
Unprompted review
Reply from BikeBoxOnline
Great to hear that you enjoyed our boxes and service- look forward to seeing you again for your next trip :)
Great box
Great box, well designed, tough, lightweight and great customer service from Portishead depot.
August 16, 2017
Unprompted review
Reply from BikeBoxOnline
Thanks Paul, Looking forward to seeing you again for your next trip! :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.