Outstanding service throughout. Well packaged and very fast delivery. Imogen, on customer service, demonstrated great patience and assistance in advice on fitting a conversion plate. Thank you!
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See what reviewers are saying
Bought a 40L top box. Was told bike fitting came included, which was not not the case (!) Bike Luggage sent out a interface plate ( to suit my bike) for no extra cost, at their expense. Its alwa... See more
Excellent. One very minor bit of feedback about your website: on a smartphone it doesn't seem possible to edit the basket. I accidentally added the same top box twice and then couldn't remove one.... See more
I ordered my bike panniers at the end of November but got an email not so long after saying that it was going to be the middle of January because of supplier isssues. I then rung up the middle of Janu... See more
Company details
Written by the company
Shop bike luggage from the UK's No.1 SHAD retailer. Based in the UK we offer next day delivery and the best deals on SHAD products.
Contact info
United Kingdom
- bikeluggage.co.uk
4.6
Excellent
896 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great Service
Delivered on time. Fast efficient service, product as expected. Thank you
August 14, 2023
Competitive pricing
Competitive pricing, fast delivery and received exactly what I ordered. Very happy with my Shad sh46 topbox, fitted in minutes and looks great
August 28, 2023
Fast delivery item was just right
August 28, 2023
Good product arrived quickly.
My order arrived on time despite the courier's site saying it would be several days late.
It fit perfectly, and very securely
August 23, 2023
Great prices and prompt service
Great prices and prompt service, would definitely recommend to a friend.
August 22, 2023
Much better
Have bought from them b4 and tbh was not happy but thought would try again, this time cant praise them enough, ordered and delivered promptley and goods were excellent and as advertised.
August 17, 2023
Shad Panniers
Ordered panniers and frame unfortunately frame was on back order for 5weeks when they turned up reasonable well made and easy to fit but panniers do not hold Shoei flip helmet
August 6, 2023
Excellent customer service and fast delivery
I needed to find out if the panniers I wanted to buy would fit my existing frame without adaption. I was given the appropriate information and then the small extra bit I needed was sent with my order at no cost to me. The panniers arrived within 24 hours. Excellent service.
August 15, 2023
Good price and quick delivery
August 15, 2023
Good service
August 6, 2023
Brilliant company...good price and…
Brilliant company...good price and perfect delivery
August 6, 2023
Great service!..
Great service!... I had the items delivered within 2 days, there were two missing parcels which was the couriers fault I emailed the seller within 5 minutes I had a response and within 1 hr the missing parcels were delivered 👍👍👍
August 7, 2023
Fast delivery best price on net
Fast delivery best price on net
Second time iv bought of them
August 6, 2023
Great experience totally recommend
August 6, 2023
Easy to fit and look great
July 27, 2023
Everything as expected
August 6, 2023
Easy to use Web site and speedy delivery
August 1, 2023
Fast Delivery
July 30, 2023
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