Outstanding service throughout. Well packaged and very fast delivery. Imogen, on customer service, demonstrated great patience and assistance in advice on fitting a conversion plate. Thank you!
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See what reviewers are saying
Bought a 40L top box. Was told bike fitting came included, which was not not the case (!) Bike Luggage sent out a interface plate ( to suit my bike) for no extra cost, at their expense. Its alwa... See more
Excellent. One very minor bit of feedback about your website: on a smartphone it doesn't seem possible to edit the basket. I accidentally added the same top box twice and then couldn't remove one.... See more
I ordered my bike panniers at the end of November but got an email not so long after saying that it was going to be the middle of January because of supplier isssues. I then rung up the middle of Janu... See more
Company details
Written by the company
Shop bike luggage from the UK's No.1 SHAD retailer. Based in the UK we offer next day delivery and the best deals on SHAD products.
Contact info
United Kingdom
- bikeluggage.co.uk
4.6
Excellent
896 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The image on your website was…
The image on your website was misleading and I ordered what I thought was the correct part. The part I got was a thin strip of metal and a couple of screws
September 18, 2023
Perfect fit for my Honda Rebel
Perfect fit and easy to install on my Honda Rebel. Bought at a reasonable price and delivered well packed and on time The quality of the luggage is excellent.
Great service
Thank you
September 6, 2023
Fast delivery easy transaction
August 28, 2023
Excellent.
Excellent.
One very minor bit of feedback about your website: on a smartphone it doesn't seem possible to edit the basket. I accidentally added the same top box twice and then couldn't remove one. Had to delete cookies which was a bit of a faff. But not in itself a reason to remove the fifth star! Ride safe everyone.
September 11, 2023
Good arrived promptly
September 10, 2023
Fit was perfect and easy
Fit was perfect and easy , semi rigid bags are exactly what I was looking for, they look great
September 6, 2023
Top box brackets for Honda cb300r
Website is very easy to navigate. Prices are competitive, Top box brackets arrived very quickly and were packaged well. I would recommend.
August 29, 2023
Items were good value for money and…
Items were good value for money and although one item was not in stock l received accurate and very prompt email replies
August 29, 2023
All good very happy
August 28, 2023
Great service, great product!
Great website, super fast delivery and delighted with the Shad 39 top box.
September 4, 2023
Super quick delivery
Super quick delivery, good price. Difficult to contact by phone but very responsive over email. Recommended.
September 3, 2023
Prompt delivery of goods
Prompt delivery of goods, well packaged and exactly as described. Shad rack fitted perfectly and with no fuss.
August 23, 2023
All ok
A couple of weeks delay in delivery, otherwise all ok and items were as ordered.
The manufacturer's instructions weren't very good for my particular purchase though.
August 29, 2023
Grate service and very fast delivery
Grate service and very fast delivery, I will definitely use again in the future.
August 30, 2023
Delivered on time
Delivered on time. Easy to fit with clear instruction. Good quality for the price.
August 29, 2023
Very good company to deal with
Very good company to deal with. Very fast responses and communication during the delivery too. Quality products stocked
August 29, 2023
Good quality
It was definitely worth the wait. As the factory was shut down for maintenance. Lovely product and took half an hour to install.
August 29, 2023
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