Outstanding service throughout. Well packaged and very fast delivery. Imogen, on customer service, demonstrated great patience and assistance in advice on fitting a conversion plate. Thank you!
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See what reviewers are saying
Bought a 40L top box. Was told bike fitting came included, which was not not the case (!) Bike Luggage sent out a interface plate ( to suit my bike) for no extra cost, at their expense. Its alwa... See more
Excellent. One very minor bit of feedback about your website: on a smartphone it doesn't seem possible to edit the basket. I accidentally added the same top box twice and then couldn't remove one.... See more
I ordered my bike panniers at the end of November but got an email not so long after saying that it was going to be the middle of January because of supplier isssues. I then rung up the middle of Janu... See more
Company details
Written by the company
Shop bike luggage from the UK's No.1 SHAD retailer. Based in the UK we offer next day delivery and the best deals on SHAD products.
Contact info
United Kingdom
- bikeluggage.co.uk
4.6
Excellent
896 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast delivery easy to use website.
October 16, 2023
Ordered and came in two days bang on 💪💪
October 16, 2023
Very good delivery
Very good delivery, the luggage is decent for what I required and very easy to fit. So far suitable for purpose.
October 2, 2023
Shad products at a good price…
Mounting frame needed for my bike was on 3-4 weeks back order, but was available after just more than a couple of weeks. Promptly delivered. Shad products at a good price.
October 9, 2023
Fast efficient service
October 11, 2023
Very helpful & knowledgeable.products…
Very helpful & knowledgeable.products are very good quality.
October 9, 2023
Quick and easy to order but the…
Quick and easy to order but the confirmation email had me rechecking the order as it didn’t list the items.
Instructions were sparse for part of it and non existent for others.
September 29, 2023
Fast delivery with great products looks…
Fast delivery with great products looks great on my z800 and would defo order again thru these guys
October 2, 2023
Quick delivery and competitive price
October 2, 2023
3 Point panier rack NC750X
I've purchased my luggage for several bikes from these guys and each time I've had great service and prompt delivery. Highly recommended this company.
October 2, 2023
Top box
Great bit of kit at good price and very easy to fit. Delivery was very quick and with plenty of notifications about delivery status.
September 29, 2023
Was amazing and fits perfectly plus the delivery was very good and in the exactly time.
The quality of the information and item 👌.
September 28, 2023
Fantastic service ordered the top box…
Fantastic service ordered the top box and luggage rack all delivered the next day nothing damaged and perfect customer service thank you
September 25, 2023
Great experience to purchase from
September 25, 2023
Quality product fit and looks great.
September 22, 2023
I’ve bought from here several times and…
I’ve bought from here several times and will do in the future
September 19, 2023
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