Bikester Reviews 1,751

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 4 out of 5 stars

DPD didn't deliver at door and just dumped it 10 miles away, no email no note nothing. Their tracking is useless. Good thing i keep eye on my stuff. Wish I lived in the 80's where you could just buy s... See more

Rated 3 out of 5 stars

I have no remarks concerning bikester but the delivery of the bike was difficult. I got mails of 3 different transport companies asking my telephone number. I gave my number to them but still the driv... See more

Rated 3 out of 5 stars

Only part of the ordered items arrived, not in a box but stuck together with adhesive tape (entirely due to the mail company). Unfortunately I had made some mistakes when ordering, so I had to provide... See more

Company replied

Rated 5 out of 5 stars

Finally I found some mudguards that fit in the front fork with the added adapters. Riding a lot in the rain the last days without getting wet from the splashing water.

Company details

  1. Bicycle Store
  2. Bike Accessories Store

Written by the company

Bij Bikester zetten we ons in heel Europa in voor een simpel idee: het voordelig en eenvoudig online kopen van de beste fietsen, fietskleding, fietsonderdelen en accessoires. Profiteer van ons omvangrijke assortiment, lage prijzen en expertise, onafhankelijk van waar je woont. Door de simpele navigatie en intelligente zoekfunctie kun je eenvoudig op zoek gaan naar jouw ideale fiets. Onze fietsspecialisten en deskundige klantenservice helpen je graag met het maken van de juiste keuze. Op onze ervaring kun je vertrouwen! Wij houden de nieuwste trends, zoals de elektrische-fietsen, nauwlettend voor je in de gaten. Ons ervaren team van deskundigen en fietsenthousiastelingen testen de producten ook thuis, zodat alleen de beste artikelen in onze online shop worden aangeboden.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Rated 3 out of 5 stars

For the order and the material I am…

For the order and the material I am satisfied, but not for the delivery! There was no one at home at time of delivery, so the courier dropped the box just in front of my door in a visible way so someone else could take it!!! Seen the cost of € 200 I can not accept this

April 20, 2023
Unprompted review
Rated 3 out of 5 stars

Only part of the ordered items arrived

Only part of the ordered items arrived, not in a box but stuck together with adhesive tape (entirely due to the mail company). Unfortunately I had made some mistakes when ordering, so I had to provide a box and send almost everything back (luckily without having to pay extra for it). I did get a 10 Euro gift card as compensation and got the missing items sent again (but alas a little mistake was made even though I sent an email with every detail). The new order was ok, but arrived only a week later.

February 17, 2023
Unprompted review
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Reply from Bikester

Hartelijk dank voor uw feedback!

Wij zijn constant bezig om onze dienstverlening te verbeteren. Daarom zijn wij dankbaar voor de door u genomen moeite om hieraan bij te dragen. Wij zullen uw feedback doorgeven aan de verantwoordelijke afdeling.

Voor verdere vragen of opmerkingen kunt u vanzelfsprekend bij ons terecht.

Rated 1 out of 5 stars

no refund of our money after sending…

no refund of our money after sending back!
The gloves were too small.
no online tracking code or form that needed to be completed online.
We just had to fill in a document and put this in the box, sending back to Germany.
Such a pity!

January 31, 2023
Unprompted review
Bikester logo

Reply from Bikester

Gelieve hiervoor contact op te nemen via het contactformulier. We helpen u hier graag verder!

Rated 3 out of 5 stars

False start

For about a week the website told me the package was sent to the delivery service, but they had not received anything. This could be better and more accurate. Though action came quickly after my e-mail, which was answered fairly fast and very polite.
The package finally came about 1 week later than expected. The box was semi opened, but everything I ordered was inside.
The delivered goods were all very good and exactly what I ordered.

February 13, 2023
Unprompted review
Rated 2 out of 5 stars

It went wrong ...

It went wrong! The order was not complete!
Since Dec 2022 I've been waiting for a response from the supplier. The missing part of the order BBE171801 is nr. 807188 ( Muc-Off Disc Brake Cleaner Aerosol 400ml) price: Euro 13.49

January 16, 2023
Unprompted review
Rated 1 out of 5 stars

Wrong brakeline

I ordered the hydraulic brake line 1700mm (which is about 170cm.
But I only got a piece of 17cm of brakeline which is completely useless.
I'm even missing the pieces to fit the brakeline.

December 26, 2022
Unprompted review

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