DPD didn't deliver at door and just dumped it 10 miles away, no email no note nothing. Their tracking is useless. Good thing i keep eye on my stuff. Wish I lived in the 80's where you could just buy s... See more
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I have no remarks concerning bikester but the delivery of the bike was difficult. I got mails of 3 different transport companies asking my telephone number. I gave my number to them but still the driv... See more
Only part of the ordered items arrived, not in a box but stuck together with adhesive tape (entirely due to the mail company). Unfortunately I had made some mistakes when ordering, so I had to provide... See more
Company replied
Finally I found some mudguards that fit in the front fork with the added adapters. Riding a lot in the rain the last days without getting wet from the splashing water.
Company details
Written by the company
Bij Bikester zetten we ons in heel Europa in voor een simpel idee: het voordelig en eenvoudig online kopen van de beste fietsen, fietskleding, fietsonderdelen en accessoires. Profiteer van ons omvangrijke assortiment, lage prijzen en expertise, onafhankelijk van waar je woont. Door de simpele navigatie en intelligente zoekfunctie kun je eenvoudig op zoek gaan naar jouw ideale fiets. Onze fietsspecialisten en deskundige klantenservice helpen je graag met het maken van de juiste keuze. Op onze ervaring kun je vertrouwen! Wij houden de nieuwste trends, zoals de elektrische-fietsen, nauwlettend voor je in de gaten. Ons ervaren team van deskundigen en fietsenthousiastelingen testen de producten ook thuis, zodat alleen de beste artikelen in onze online shop worden aangeboden.
Contact info
Germany
- bikester.be
For the order and the material I am…
For the order and the material I am satisfied, but not for the delivery! There was no one at home at time of delivery, so the courier dropped the box just in front of my door in a visible way so someone else could take it!!! Seen the cost of € 200 I can not accept this
I returned a part but they can not find…
I returned a part but they can not find it.
I ordered a 20 inch tire instead of normal race bike tire.
Goods were delivered fast
Goods were delivered fast. Good communication and tracking of delivery. Goods were fully in line with expectations.
Only part of the ordered items arrived
Only part of the ordered items arrived, not in a box but stuck together with adhesive tape (entirely due to the mail company). Unfortunately I had made some mistakes when ordering, so I had to provide a box and send almost everything back (luckily without having to pay extra for it). I did get a 10 Euro gift card as compensation and got the missing items sent again (but alas a little mistake was made even though I sent an email with every detail). The new order was ok, but arrived only a week later.

Reply from Bikester
Lots of parts available in stock
Lots of parts available in stock. Great discount prices. Quick Delivery! :-)
The correct materials were delivered on…
The correct materials were delivered on time.
Product as presented ⭐️⭐️⭐️⭐️⭐️
Product as presented
Right price
Fast delivery
no refund of our money after sending…
no refund of our money after sending back!
The gloves were too small.
no online tracking code or form that needed to be completed online.
We just had to fill in a document and put this in the box, sending back to Germany.
Such a pity!

Reply from Bikester
As always fast delivery
As always fast delivery, products arrive as discribed.
False start
For about a week the website told me the package was sent to the delivery service, but they had not received anything. This could be better and more accurate. Though action came quickly after my e-mail, which was answered fairly fast and very polite.
The package finally came about 1 week later than expected. The box was semi opened, but everything I ordered was inside.
The delivered goods were all very good and exactly what I ordered.
Bike is top, but tires punctured
Bike is top. Unfortunately, both tires were punctured. Anything bikester can do about this?
great and quick service
It is really very good.
The package seems to be lost
Quick and correct!
Easy ordering, correct product. Quick delivery. Super!!
It went wrong ...
It went wrong! The order was not complete!
Since Dec 2022 I've been waiting for a response from the supplier. The missing part of the order BBE171801 is nr. 807188 ( Muc-Off Disc Brake Cleaner Aerosol 400ml) price: Euro 13.49
Wrong brakeline
I ordered the hydraulic brake line 1700mm (which is about 170cm.
But I only got a piece of 17cm of brakeline which is completely useless.
I'm even missing the pieces to fit the brakeline.
One of the product boxes was open
One of the product boxes was open, part was missing
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