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Bill hop is a great way to be able to pay large bills in particular using an Amex card which is otherwise difficult - either because the payee doesn’t accept Amex or won’t accept credit cards at all.... See more
TERRIBLE SUPPORT - RUN I have used Billhop a few times, and thought I had found a great solution. However you can only really measure a company by how they handle support when things go wrong. I trie... See more
Company replied
There is no ability to put extra information: ex: I want to pay Rent/bill/ etc reoccuring payment to a company that accepts regular payments often from many sources- with no name attached or poss... See more
Company replied
Company details
About Billhop
Information provided by various external sources
- ✔Creating an account at Billhop is free of charge and there are no fixed or hidden costs
- ✔3D-Secure or equivalent security methods on all your payments
- ✔We accept all UK cards by MasterCard, Visa and American Express
- ✔Save the card in your Billhop account to avoid having to enter any card details again
Billhop is a SaaS which enables businesses and consumers to pay their bills/invoices with their credit card. We have a license which is regulated by the Swedish Financial Inspection Authority and we accept payments with all cards issued by MasterCard, VISA and American Express. The company was founded in 2011 and has its HQ in Stockholm, Sweden. For more information, please visit www.billhop.com/gb
Contact info
A safe and secure way to pay
A safe and secure way to pay
Process a bit confusing especially if you only use the service once a year but overall very good.
January 22, 2020
Unprompted review
Great service
Great service, simple to use and a life saver for business expenses when short term cash flow is short.
Be aware that Amex payments take approx 5 days to clear however you can pay HMRC with this.
December 4, 2019
Unprompted review
a little expensive but great service
a little expensive but great service. smooth, seemless, very useful
November 8, 2019
Unprompted review
Very helpful service and would…
Very helpful service and would recommend unless you need the credit card protection for purchases which one is not covered for using Billhop
October 30, 2019
Unprompted review
Had to prove my identity twice now in…
Had to prove my identity twice now in order to get these people to pay my bills all when they have actually charged me, so sitting on my money, I have used this service before seems that proving identity is a stalling tactic to fund their own business..
August 22, 2019
Unprompted review
Reply from Billhop
Hi, thank you for your feedback. Following your card transaction, Billhop receives the funds from acquirers within 2-4 business days (depending on card used). When the funds have been deposited into our client funds account we initiate a payment to the end recipient through Faster Payments (receipt of payment the same day) or CHAPS.
Regarding identity verification - This is for security reasons and you should only have been asked to provide this once. If you have been asked to do this twice even though you have already uploaded it before, please contact our support on help@billhop.co.uk so that we can look into this.
Kind regards,
Billhop
Lifesaver
This service was brilliant when a security alert on my current account meant my outgoing direct debits were blocked. Able to pay my rent on credit card. Happy days!
August 20, 2019
Unprompted review
the disappointing aspect is that when…
the disappointing aspect is that when i wanted to pay a bill with american express i was told before billhop could pay, they would need my passport details . sneeky? curve do not ask for that ?
what makes the business model of billhop require this .
i was irritated at this request and cancelled the app.
oddly enough, when i applied for american express just ten years ago, they then did not ask for my passport. this was after 9/11
August 18, 2019
Unprompted review
Can be trusted to pay a bill on time.
July 23, 2019
Unprompted review
Amazing company and vey easy to use.
Amazing company and vey easy to use.
Can pay everything, that couldn't do it before, with my credit cards.
Best idea ever to help people!
Love it!
July 19, 2019
Unprompted review
first rate service
June 7, 2019
Unprompted review
excellent company to work with.
May 3, 2019
Unprompted review
Late payment
Late payment, short call hours, no instant hotline support
April 30, 2019
Unprompted review
Reply from Billhop
Hi Daniel,
thank you for your feedback.
Please note that at the moment, it is not possible to enter a payment and have it paid out on the same day. It takes 4 business days for a payment to reach the recipient. This means that your transaction entered on 30th April can only be paid out on 7th May - after the weekend and the bank holiday on 6th May.
Our opening times are: weekdays 9-12:30 1:30-5pm.
1st May is a bank holiday in Sweden and this is why you couldn't reach us yesterday, but we informed our customers via an automated reply.
We apologise if this has caused any inconvenience and are available for clarifications during our opening times.
I began to use Billhop when HMRC…
I began to use Billhop when HMRC decided you could no longer pay Tax Returns on a Credit Card. I was cautious at first because I didn't know anything about Billhop. Since then I have used Billhop a number of times. I have found the service to be excellent. Not just efficient but when I have made mistakes I was dealt with personally. An excellent service that I would recommend to anybody.
April 29, 2019
Unprompted review
Great idea!
Great idea for paying bills and products where Amex cards are not accepted, although with a high fee of 1.95%, it makes it possible to use it.
April 25, 2019
Unprompted review
Website could be improved.
Very good but have great problems scrolling down when entering details.
April 15, 2019
Unprompted review
I think its a great idea
I think its a great idea, especially as a lot of companies do not accept american express. However I wanted to pay GBP to a european company which at the moment is not possible. Overall fantastic service and a great concept.
April 2, 2019
Unprompted review
Excellent and professional services
Excellent and professional services. I would recommend to use. Thanks
March 20, 2019
Unprompted review
Billhop has been a lifesaver
Billhop has been a lifesaver for my business. Easy to set up and use. Would recommend to anyone who just wants to be able to manage their cash flow better.
March 15, 2019
Unprompted review
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