Josh D comes to our office to service the taps and attend to any faults that arise. He is always friendly, helpful, and communicates clearly what work has been carried out and what may be needed next.... See more
Company replied
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Review summary
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Reviews shaping this summary
Great help over the phone, great help on site. An engineer, Josh D, who came today sorted the issue quickly. Instructions were given if we experience the same issue in the future. Thank you!
Company replied
I’m very pleased with the recent water filter installation. The entire process was smooth, efficient, and professionally handled from start to finish. Karolis did an excellent job, he was punctual,... See more
Company replied
My experience with Billi was made a lot easier due to the extremely helpful Rey in the Client Care Team. Rey was in touch constantly and was very informative throughout. Every company needs a Rey in t... See more
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4.9
Excellent
351 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Reply from Billi Uk
Dear Mark,
Thank you for your positive feedback. We’re delighted to hear that you found our service to be excellent and pleasant.
If you need any assistance, please reach out to us at marketing@billi-uk.com or call 020 7456 6789.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
No more plastic
We have one of these at work. Brilliant, no more plastic bottles.
September 21, 2023
Unprompted review
Reply from Billi Uk
Dear David,
We’re delighted to hear that our product is making a difference at your workplace by reducing the use of plastic bottles.
If you need any assistance, please reach out to us at marketing@billi-uk.com or call 020 7456 6789.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Excellent work
I had an engineer named Sarjul to do a service for our company's billi tap. He worked efficiently polite and explained in detail on what he did today. Great job Sarjul.
September 22, 2023
Unprompted review
Reply from Billi Uk
Dear Romeo,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Sarjul was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Office Tap
Lesley came out this morning to fix our office tap. Lovely lady and she did an excellent job in sorting it out. All up and running again in no time.
September 22, 2023
Unprompted review
Reply from Billi Uk
Dear Sarah,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Lesley was able to assist you efficiently and professionally.
I have passed on your compliments to her.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Water and tap problem
Sarjul came and fixed our problem with ease, was super helpful and explained what would happen before and after.
September 22, 2023
Unprompted review
Reply from Billi Uk
Dear Thomas,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Sarjul was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Karolis attended and resolved the issue…
Karolis attended and resolved the issue In a friendly and professional manner. Very happy that the tap is working again.
September 22, 2023
Unprompted review
Reply from Billi Uk
Dear Kenny,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Karolis was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Our service engineer today was karolls…
Our service engineer today was karolls he was great friendly and polite.
Job done quickly and efficiently changing all 4 of our bili tap filters
Thank-you
September 22, 2023
Unprompted review
Reply from Billi Uk
Dear Tracey,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Karolis was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Reply from Billi Uk
Dear Shen,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Sarjul was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Excellent customer service
Excellent customer service from engineer Lesley. Friendly, efficient and informative. Thank you
September 18, 2023
Unprompted review
Reply from Billi Uk
Dear Kay,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Lesley was able to assist you efficiently and professionally.
I have passed on your compliments to her.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Karolis is always so professional when…
Karolis is always so professional when visiting our offices, we have had Karolis come out to us a few times now and he is always so polite and gets the job fixed and done with no waiting time. Always very happy to know if there is an issue we know this will get sorted within a few days. Lovely customer service thank you Karolis.
September 19, 2023
Unprompted review
Reply from Billi Uk
Dear Lauren,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our service and that Karolis was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Josh Davies was great
Josh Davies was great! Got the job done and super informative
September 18, 2023
Unprompted review
Reply from Billi Uk
Dear Nadia,
Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our service and that Josh was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Brilliant Engineer
Brilliant Engineer, very helpful and knowledgeable
September 18, 2023
Unprompted review
Reply from Billi Uk
Dear Shaun,
Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a positive experience with our engineer.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Quick and efficient service
Danny was very professional and was quick and efficient in finding the issues with the tap and subsequently fixing. All round good service.
September 15, 2023
Unprompted review
Reply from Billi Uk
Dear Marco,
Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with our service and that Danny was able to assist you efficiently and professionally.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Fault Finding
Danny Robbins was excellent this morning at ING bank, he knows what he’s doing and get the job done.
September 15, 2023
Unprompted review
Reply from Billi Uk
Dear Ernel,
Thank you for your positive feedback. We’re delighted to hear about your positive experience with Danny. At Billi, we take pride in our dedicated and professional staff, and it’s always rewarding to see their hard work appreciated.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Lesley was brilliant
Lesley was brilliant! Our taps had stopped working and after we reported it she arrived the next day she and fixed the taps in less than half an hour. Great service and a lovely woman.
September 15, 2023
Unprompted review
Reply from Billi Uk
Dear Tracy,
We're delighted to hear about your positive experience with our engineer, Lesley. Her efficiency and friendliness are a testament to the quality service we strive to provide at Billi.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Sarjul 10/10 service
Sarjul provided excellent services with out Billi Taps for eunetworks, he was on time, polite, provided the correct parts and cleaned our taps out while also giving tutorials for us to manage to the receptionists. 10/10 service highly recommended engineer
September 14, 2023
Unprompted review
Reply from Billi Uk
Dear Akin,
Thank you for your positive feedback. We’re delighted to hear about your positive experience with Sarjul. At Billi, we take pride in our dedicated and professional staff, and it’s always rewarding to see their hard work appreciated.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Dani came in today did a grate job
September 14, 2023
Unprompted review
Reply from Billi Uk
Dear Kingsley,
Thank you for your positive feedback. We’re delighted to hear about your positive experience with Danny. At Billi, we take pride in our dedicated and professional staff, and it’s always rewarding to see their hard work appreciated.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Karolis was amazing and provided a…
Karolis was amazing and provided a really helpful and friendly service!
September 13, 2023
Unprompted review
Reply from Billi Uk
Dear Melissa,
Thank you for your positive feedback. We’re delighted to hear about your positive experience with Karolis. His helpfulness and friendliness are a testament to the quality service we strive to provide at Billi.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Josh Davies attending our site in…
Josh Davies attending our site in Liverpool Street today and was extremely helpful.
September 12, 2023
Unprompted review
Reply from Billi Uk
Dear Harry,
Thank you for your positive feedback. We’re delighted to hear about your positive experience with Josh. His helpfulness is a testament to the quality service we strive to provide at Billi.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
Dan as always is doing a great job on…
Dan as always is doing a great job on our site. He is very clear and professional at his job.
September 12, 2023
Unprompted review
Reply from Billi Uk
Dear Gitucee,
Thank you for your positive feedback. We’re delighted to hear about your positive experience with Danny. His clarity and professionalism are a testament to the quality service we strive to deliver at Billi.
I have passed on your compliments to him.
We appreciate your support and look forward to continuing to serve you.
In the meantime, please continue to enjoy your Billi Tap!
Best Regards,
Aidan Fong
Marketing Team
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