Billie GmbH Reviews 

Excellent service, easy to use and transparent. We have recently come across Billie and found this a great concept! Easy to use, quick and reliable service. Being able to control how we pay for this is also such a bonus. Well done Billie! Such a great product and service!

Easy and seamless. Good for building my brand and get some sales before invoice needs to be paid! 💥

Very helpful!

This company denies having received payments, even when presented with clear evidence of said payments. Their customer service is subpar, condescending and not owning up to their mistakes. These guys should have been reported to the authorities for lack of honesty and transparency pertaining to transactions.

Really crappy internal process for financial transactions. It seems like the customers have the responsibility for their internal processes and lack of visibility. I paid 6.8 and 12.8 they still haven’t reconciled their books with Order payment receivable…
And when you complain you get the German feeling of Zermans not like to get pointed at.
They have the audacity to send you new bill and you have to prove that their internal stuff ain’t working. Fraudulent behavior!!! The Product and CX/UX needs huge improvements for self-service, and change the practice of penalizing customers prior to clearing internal P2P process. Avoid Billie. Seems like they speculate business model around false reminder fees … 🤪
I see others report the same, and the response is bogus:
Norwegian bank accounts transmit latest next day but Billie Germany doesn’t have control of payments between their bank accounts and customers are made to suffer for that… that is the root cause. Product Tech team must handle this ball ASAP- doesn’t matter if you’re in Berlin and «great». Nordic consumers are «spoiled» and this should work Smoothly and frictionless.

Smooth transaction easy to access when paying payment.

Invoice's status is still unpaid after 15 days of payment and they keep sending payment reminders.
never gonna use their service.

Very good processing and I am very satisfied.

Very helpful in getting me inventory expansion. Pay later option helps small business in great way

Amazing, trustworthy platform

Simple system, great to have

Battery Bosch 36 V; 2.0 Ah; Li-ion + charger Have ordered this at the stated price. Paid the full amount. Then I get an email saying that I have to pay an additional KR 12.29 WE regret to inform you that we have not yet received payment for your purchase at verkter.no which amounts to kr. 12.29 kr. Why should I PAY MORE THAN THE SALE PRICE??? I CLEARLY HAVE NOT PAID. RECEIVE ANOTHER EMAIL. This is simply a scam site. Selling for a price and expecting more. outstanding balance within the next 14 days, no later than 02/07/2025, by transferring it to the following account: Recipient: Billie GmbH Account number: NO3290212111251 Sort code: BNPANOKKXXX Amount: 472.29 NOK Reference: 33254771315 Paid to NO3290212111251 BILLIE GmbH charlottenstrabe 4 10969 Germany Payment date 26.05.2025 Amount NOK 1 632.00 Transfer currency EUR Message invoice : 70115857 Self-reference bosh battery Order information Online store verkter.no Seller VERKTER NORGE AS Outstanding amount kr 1,632.00 Date of experience May 31, 2025 Order number 70115857 Date of experience: May 31, 2025

Nice. Thank you

Horrible service and 0 understanding!

Our company placed an order from china and used this payment service.
Term was to pay in 30 days. But why pay for something you have not received yet? then we might aswel just not use this service and pay right away.

We emailed explaining we did not receive the order yet and that the payment was almost due.

Instead of receiving some understanding and offering to prolong the due date, they just told us that the term is due and that we need to pay it.

We are so glad this is not THE ONLY payment service out there, cause this will be a 1 time usage only!

The way you handle customers, will leave you in the end going belly up. We now certainly understand all the negative reviews.

Thank god for klarna and other payment services who know what customer service is.

They are definetly winning!

Your loss guys.

The online use of setting up an account with Billie and also placing the payment and getting the invoice was very straight forward, not complicated at all! I also appreciated the emails received from Billie with status and the invoice. Really well done.

I'm very satisfied with the service Billie provides. Everything works smoothly, and the process is clear and professional. The only downside is that the live chat only connects you to a bot, which can be a bit limiting when you need specific help. Other than that, no complaints — that's why I'm giving 4 stars.

I would like to give billie a 3 stars. The 3 stars are because I am satisfied with their installment options. The 2 stars that are missing is because I'm talking to a dumbass robot (customer service) and no human is available.

I received payment reminders for paid invoices. The payment could not be assigned. Customer support couldn't answer my questions and simply ended the chat and even disabled the option to leave a review.

After my negative trust pilot review, I received a call and all my questions were answered very courteously.

If you need 3 working days to register payments, wait those 3 working days before you send reminders!
It takes time to check it and since there is no one to call or email i have to argue with your stupid chat robot... This is really annoying!