Billie GmbH Reviews 

831
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Very easy to pay on account with Billie without fuss or complicated forms to complete. Payment directly through my bank went through without any issues with a reminder recieved approximately 7 days p... See more

Rated 5 out of 5 stars

This service has helped me finance the purchase of goods for my business. It's very helpful to be able to pay within 60 days without any interest—no complaints. Just make sure you don’t make transacti... See more

Company replied

Rated 5 out of 5 stars

Been using Billie for my Alibaba for over a year now. After i had a single bad experience due to Billie not working on Alibaba, they gave an excellende support and fixed my issue within a few days

Rated 2 out of 5 stars

Very strange service. I began with ordering materials through Wickes and used Billie successfully several times without problems. All invoices were paid before due dates then I was stopped from or... See more

Company replied

Company details

  1. Payment Service
  2. Business to Business Service
  3. e-Commerce Solution Provider

About Billie GmbH

Written by the company

Billie gives you the freedom to pay the way that works best for you and your business—pay later with flexible terms, split payments in installments, or pay on account.

More than 1,000,000 business buyers use Billie at 8,000+ merchants and enjoy flexible payment terms with buyer protection.

Billie’s sophisticated AI-powered risk models facilitate real-time credit approval for buyers, with shopping cart limits of up to €1,000,000, while ensuring full payment default and fraud risk protection for merchants.

Security & Buyer Protection

Written by the company

At Billie, we use strong security controls to protect our customers and prevent unauthorized purchases. If your order is delayed, incorrect, or defective, we’ll help solve it directly with the merchant.

Take control of how you pay

with Billie – Buy Now Pay Later

Fast checkout
Just enter your invoice details, select Billie, and complete your order. No registration required. No hidden fees.

Secure purchasing
Only pay after you’ve received and checked your items. With Billie Buyer Protection, we’re here to help if anything goes wrong.

Stay flexible
Enjoy payment terms between 14 and 120 days – with purchase limits of up to €1,000,000.

Contact info

Promotion box for Billie GmbH

Fast, Frictionless, Built for Businesses

The B2B Checkout that doesn’t feel like one.

4.2

Great

TrustScore 4 out of 5

831 reviews

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4.2

All reviews

(831)

534 reviews in the last 12 months

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Rated 1 out of 5 stars

Warning!

Warning!
Sends invoice with incorrect amount. Impossible to contact, the closest you get is a crappy chatbot. When I notified the merchant, they send a new invoice without crediting the previous one. And without VAT statement. It's like their goal is to make life harder for struggling businesses. Will never use again.

March 31, 2025
Unprompted review
Billie GmbH logo

Reply from Billie GmbH

Hello Stefan,

Thank you very much for your feedback.

I'm very sorry to hear that you had a bad experience with Billie.

Unfortunately, we can only include the information provided to us by merchants or partners in our payment documents. We are working together to improve the post-purchase experience with Billie across all merchants and to further simplify the accounting process in the future.

We apologies again for any inconvenience caused and hope that you will give Billie another chance in the future.

With best regards,
Stefan

Rated 5 out of 5 stars

This service has helped me with financing my business purchases

This service has helped me finance the purchase of goods for my business. It's very helpful to be able to pay within 60 days without any interest—no complaints. Just make sure you don’t make transactions you know you can’t afford to pay in the future. Billie does limit the amount of money you can spend automatically, so it shouldn’t be too difficult.

March 26, 2025
Unprompted review
Billie GmbH logo

Reply from Billie GmbH

Hi Joe,

Thank you very much for your feedback.

We're happy to hear that you had a great experience. Your support means a lot to us, and we look forward to help you finance your purchases in the future.

Best regards,
Stefan

Rated 1 out of 5 stars

Getting blocked without reason

Getting blocked without reason. Do not use this service. I do not recommend this to anyone.

*Now they have replied that I received a reason to why my account is blocked but they did not provide a reason* *I have full proof*

Another update* Please do not lie to your customers, as i said, i have full proof which i will post everywhere for everyone to see* the only response i received is "I do not have the information to why your blocked" "Sorry we cannot finance you at this time"

Full proof will be posted on all social media platforms to show this disgracefull and horrible service you are providing.

January 24, 2025
Unprompted review
Billie GmbH logo

Reply from Billie GmbH

Hi and thank you for your feedback.

I am sorry to hear that we were not able to finance you this time.
Reasons for this were provided to you at the time.

However, if you feel the information was not sufficient, and if you need additional support, then I recommend that you contact our Customer Support team by chat.
They can provide you with more detailed information, and you can contact them here: https://help.billie.io/buyer/s/?language=en_US

Rated 1 out of 5 stars

Totally incompetent to send invoices to…

Totally incompetent to send invoices to the correct address, no contact details apart from a snail-mail address is given on the messages, ridiculous fees on late payments.

December 24, 2024
Unprompted review
Billie GmbH logo

Reply from Billie GmbH

Hi Uwe and thank you for your feedback.

There seems to be a misunderstanding here relating to the delivery of your invoice.
We do not post a "physical" invoice to you. It is only sent to you by email as a PDF-file.
This process has not changed, and has been the same for the multitude of purchases your organisation has financed through us previously.
Reminders, warning of potential late fees, are sent to you ahead of time, including the amount, which follows industry standard.

You can contact our Customer Support team during business hours via chat, which is available on our website here: https://help.billie.io/buyer/s/?language=sv

Rated 1 out of 5 stars

The worst online shopping payment service…

The worst online shopping payment experience of my life (50 years) so far. The payment had to go through Klarna, which, oddly enough, has worked effectively for a few years now. But the payment for the product I bought went through the Billie X Klarna service, and the invoice came in Billie's name.
And the invoice, by the way, says: This document is not an invoice. Please note that this document contains payment instructions.
Can I invoice things in a more complicated way?

When I try to pay an invoice (to a foreign account, even though I was charged VAT), I get an error from my bank that the reference number is not valid. Guess if it's easy to get support from the Billie service..

This time I paid Billie twice: The first time and the last time. I will no longer buy from any store where Billie is a partner.

December 10, 2024
Unprompted review
Rated 3 out of 5 stars

They don't send the invoice to your email as PDF

Billie verkar vara Klarna fast för företag.
Till min e-mail skickade dem endast uppgifter hur man betalar fakturan.
De skickade ingen faktiskt faktura PDF till min email utan man var tvungen att logga in i deras portal för att få tag i fakturan.
Onödigt komplicerat för oss företag som snabbt och lätt vill kunna lägga in fakturan i bokföringen.
Speciellt när man redan har mycket på agendan, då blir ett sådant onödigt moment oerhört irriterande.

(Tänk om alla fakturor man fick från olika leverantörer krävde att man behövde logga in i olika system för att hämta hem dem....)

Efter att jag fått en påminnelse via email (inte heller den med en faktura PDF) så emailade jag dem och bad om faktura PDFen. Då fick jag den faktiskt via email. Tack.

Billie seems to be Klarna firmly for business.
To my e-mail, they only send information on how to pay the invoice.
They don't send an actual invoice PDF to your email, but you have to log in to their portal to get the invoice.
Unnecessarily complicated for us companies that want to be able to quickly and easily put the invoice PDF into the accounting system.
After I received a reminder via email (not the one with an invoice PDF either) I emailed them and asked for the invoice PDF. Then I actually received it via email. Thanks.

November 30, 2023
Unprompted review
Show reviews in all languages. (831 reviews)

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