Bill's Exhausts Reviews 

289
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent communication and service, noting that staff are friendly, knowledgeable, and responsive, providing timely updates and assistance. Many people highlight the fast and efficient delivery, with products often arriving well-packaged and ahead of schedule. Reviewers are also very satisfied with the quality and accuracy of the products received, often finding unique items. However, some customers experienced significant delays in receiving orders, with items taking months or being backordered despite showing as in stock. A few people also reported receiving incorrect or incomplete products, such as missing hardware or parts that did not fit.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers stating that the products received... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast processing and shipping of online... See more

Service

Customers consistently note positive experiences with service, often describing it as fast, friendly,... See more

Order

People report ambiguous experiences with order processing and delivery, with some customers experiencing... See more

Staff

Customers had positive experiences with staff, consistently praising their fast, friendly, and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bill provided frequent and informative emails regarding the status of my order. The Arrow mufflers for my Ducati were made to order and shipped from Italy to Miami, at which time Bill processed thrm t... See more

Rated 5 out of 5 stars

BUY THROUGH HIM!! If you want to be taken care of and top tier communication and customer service on your orders go with bills exhaust! My Yamaha R9 exhaust had a problem and he answered and sent one... See more

Rated 5 out of 5 stars

Phenomenal customer service!! Bill responded in minutes to an email I sent him at 9pm. He immediately reached out to the manufacturer and they made a new muffler in Italy & shipped it to Bill's exhau... See more

Rated 5 out of 5 stars

Everything went smoothly! Bill's is pretty accurate on estimated shipping times. Even their customer service is great with responding quickly! I would highly recommend them for others. I will also con... See more


Company details

  1. Motorcycle Parts Store
  2. Motorcycle Equipment and Accessories Store
  3. Motorcycle Shop

Written by the company

Based in United States, Bill's Exhausts Since 2009 Offers Motorcycle Performance Parts Like Exhausts, Air Filters, Engine Parts, Sprockets ,Wheels And Many More.


Contact info

4.2

Great

TrustScore 4 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(289)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Waited to order and wanted to charge more

I wasn’t thinking I would do this but I ordered an exhaust for almost $4k back in November and made contact to see when it would come in they replied saying it should be a week or 2 . Fast forward to the end of Jan. Still no exhaust and they forgot or just didn’t order the part and wanted me to pay an extra 1600 for tariffs. I asked for my money back they replied with 7-10 business days, Meantime I ordered the exhaust from another supplier (moto million) and have already received it (took 2 weeks on the dot) then my refund went through after I received the exhaust from the other supplier bills exhaust dropped the ball hard. it costed me 1100 less than what bills was wanting and it was less of a headache and wait time. I order a lot of parts from companies and I will not be using them in the future.. I suggest using someone else

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly! Bill's is pretty accurate on estimated shipping times. Even their customer service is great with responding quickly! I would highly recommend them for others. I will also continue to support Bill's exhausts.

January 27, 2026
Rated 5 out of 5 stars

Excellent Customer Service and Personal…

Excellent Customer Service and Personal touch. I had some questions and Samantha answered them all and then once invoice was paid the shipment arrived quicker than the large stores I have used. Very impressed with the selection of aftermarket performance parts and apparel prices are Excellent too. Thanks Bill's Exhaust's!! Highly Recommend to anyone on 2 wheels. Earned a customer with this transaction. Order 18113

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Bills exhaust has made purchases and…

Bills exhaust has made purchases and returns super easy. They always respond promptly with any questions I have about my orders. I have spent over 2k in products with them in the past year and will continue to do business with them! Thanks Bill!!!!

December 29, 2025
Rated 5 out of 5 stars

Service was on point!

Excellent experience! Got me out of a major bind (when nobody else could)! Clearly communicated pricing, availability, and shipping options. Friendly, professional, and efficient. Would definitely recommend!

December 29, 2025
Rated 1 out of 5 stars

I ordered a bunch of parts from these…

I ordered a bunch of parts from these guys and they sent half of them. When I inquired a week later about it all I got was "our shipping guy forgot to do his job". Spent over $1200 and they offered no solution other than a refund. So not only am I missing a deadline because I expected them to send the parts but now I have to order them from somewhere else. Don't get your hopes up waiting for your order from these jerks.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

The best experience I've had so far

The best experience I've had so far. Most online companies give you a box with dents and holes and have high prices, but not Bill's. They have to be the best online store to buy exhausts from for a great deal. My LV Corsa arrived hot and in perfect condition. By "hot" I mean three days before the promised delivery date.

November 26, 2025
Rated 5 out of 5 stars

Exhaust got backordered for 2 months…

Exhaust got backordered for 2 months but was well worth the wait. Communication was great on Bills part. Just got the akra carbon system installed on my mt09 and it really brought the bike to life. 10/10

November 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look