Bill's Restaurant & Bar Reviews 

my mid day brunch was perfectly cooked and just about the best breakfast I have had for years.
Very prompt service staff attentive and prompt.

Street outlet resturant - very well done

Awful. I was at Bills in Southampton recently based on the website impression of what to expect. Very disappointing. It is shocking that this is the standard. Especially when you consider who owns this chain! Service was poor, slow and forgetful. Food offering is average, bland and tasteless. My food was cold. I sent it back. Staff were apologetic. Not their fault. The fault clearly lies with management and ownership. This visit was a complete waste of time and money. I feel ripped off. I will never go back and will advise others to stay away.
I have a fair amount of experience in hospitality and it makes me angry to see such a lame offering parading itself as something that is good. Especially considering who owns it! - Duping people and taking their hard earned cash is not a noble endeavour.

Antonio and Rosie are the best !
Fab restaurant and dog friendly
Good food at reasonable price
Canterbury restaurant is just lovely.
The staff are super helpful.
Frankie the dog loved the snacks

I was warmly welcomed by the manager, a true professional whose friendly smile set the tone for my visit. Despite the busy service, the team worked quickly, efficiently, and with genuine warmth. A pleasure to dine here – Bill’s Brighton can be proud of such an excellent team.

Manish was an amazing server as he made sure our stay at bills was pleasant and exquisite.

hi there i went to bills with friends to order food and our server manish was a very kind server. he made sure we felt comfortable and had a pleasant time. the food was exquisite and yummy

Manish gave amazing, quick service, we received exquisite food. Overall a very pleasant experience

I took my daughter for breakfast for her birthday at Bill’s Restaurant Milton Keynes. Vintage meets modern with a unique quirkiness, staff are extremely friendly and felt like they valued us being there. They made sure we had everything and even brought out a sparkle brownie singing happy birthday. Thank you to the woman who greeted and seated us and the gentleman who served us 110% service great experience

Attended for my birthday breakfast and sat outside. Great service, good prices and very attentive staff.

Visited Bill's today for breakfast and was served by Lisa. Very friendly and welcoming. Lovely way to start the day.
Would defenetly recommend.

I liked the place itself, very nice ambience, service was relaxed, staff were polite, pleasant and laid back, I order a main breakfast, my wife ordered halloumi and fried potatoes (these were both on the menu as extras, but we explained that this is what we wanted as my other half has a current difficulting eating certain foods.
When my breakfast arrived, they had added the halloumi to my plate and not brought the fried potatoes and to boot the breakfast was quite cold, so I asked if they could bring what we had asked for , they kindly offered me a new breakfast and my wifes meal.
The breakfast arrived quite soon after a lot quicker than the first one had arrived, on it were two nice new eggs as the others looked like the meal had been sitting under a hot plate, I ate the brekfast and it was ok, but the one of the original pieces of halloumi was under the hash browns, indicating to me that they just took off the hallumi (not very well) and put on two new eggs.
A shame it was quite promising when we first got there, but if all had gone well, I would not have minded the long wait for food, I hope they improve things, the menu looked nice, the place was nice, staff were pleasant, food, let it down as did the rectification of an issue that should never have arisen

Visited Bills near Baker Street Tube, a lovely ambience, great food and a lovely warm welcome with great service from a waitress called Cresliva, thank you

Don’t reply to emails. Just simply don’t care about customer service.

Our party of 5 went to Bill's Hammersmith for a late lunch. The restaurant was not busy, and practically empty, but we had to wait a while for a table. The service on this occasion was very, very slow considering the restaurant was not busy. When our food eventually arrived it was cold. Eggs are not very tasty if cold, but the rest of the food on the plate was ok including the cold baked beans. We had to wait a long time for our plates to be cleared and wait again for dessert to arrive. I ordered two scoops of ice cream which were tiny as half of it had melted (probably due to it waiting out of the freezer to be served). I was not at all impressed, particularly as the bill was very high for the experience we had. We won't be returning.

Good chain gone greedy with variable staff and quality. But - what is unforgivable is the use of frozen avocado. Appalling - tastes of phlegm mixed with shite.

Visited Bills Norwich for a pre theatre show lunch. Really friendly, good welcome. One of our party needs gluten free - well catered for and real attention to detail. My ‘gluten free’ friend selected a dish that had ‘extra’ coating on fries, the staff took extra care to explain the extra coating and offer choices. Roxy was our waitress.
Just a really nice and caring experience, thank you ,

Disappointing Gluten-Free Breakfast Experience at Tiger Bills, Exeter

We visited Tiger Bills in Exeter for breakfast, and unfortunately, the experience fell short of expectations. As someone who requires gluten-free options, I ordered the brunch meal. However, the quality and service were lacking.

The sausage appeared to be vegetarian rather than meat, and the gluten-free bread was hard and seemed stale. When I raised my concerns, the server insisted it was meat and was quite rude—especially when we asked about a possible discount due to the issues.

Thankfully, the manager handled the situation more professionally and offered a reduction on our bill, which we appreciated. However, the overall experience was disappointing, particularly given the lack of clarity about the food and the initial poor service.

Bills Westfield Review

Well Done - But I won't return

It's Important before I start to say we had a wonderful time at bills and enjoyed our experience.

However, looking at other reviews, there is not one reply from Bill's management to poor reviews or even a thank you for good reviews.

Therefore I do not hold out any hope of a response to my feedback or improvement.

This review is therefore for the benefit of potential customers.

The service was good. But I wasn't sure why the very friendly and funny lady that took our order, we never saw again. I think we were served in total by 4 different people.

They did a great job acknowledging my sons birthday with a very nice chocolate cake type pudding with a candle and singing happy birthday.

I'm not sure how I ended up with a black americano coffee. I wanted a coffee, but definitely didn't order that.
I was hoping for a decaff capacinno. But not sure what happened there.

I love freshly squeezed orange juice and bills for only £3.95 gave me one of the most tasty and refreshing offerings I have ever received.

A couple of food items in my bills breakfast were cold or slightly warm. I know bills would certainly have corrected it if I brought it to their attention. A member of staff did ask me during meal if everything was OK.

However, i do not like my meal or busy schedule being disrupted by meal corrections.

I will prefer to just eat the cold item, rather than wait for food to be re-done. I will only send food back if it's not cooked properly and a danger to my health.

I had a good time, but won't be returning. This is because Bill's has not replied to any feedback on any forum. Meaning it is unlikely they will respond or improve on the issues raised.

Bah
Been doing Bills UK wide c20 years. Today in York was mediocre at best and expensive. Julia's scrambled eggs were an omelette and my eggs beni were egg bullets. Avocado mash was like soup and black pudding like wooden coaster.
Too much choice in York so won't be back.
A three star to be kind

Great food and service value for money. Visited the Trafford center branch. The food was excellant and great staff.