Honestly, I read so many bad experiences on handing over the car and inspection in general. I did take care of the car and wash and cleaned it professional and whatever was wrong (scratches) fix... See more
Company replied
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God og klar mail kommunikation ved bookning. Det var let og fuldstændig uden besvær at aflevere bil. Super god service, Jeg anbefaler meget gerne!
I had to return the rental car for inspection, and the experience was flawless. I received clear and detailed information well in advance, which allowed me to plan ahead without any stress. During the... See more
Company replied
Location was easy to find, and it's close to highway. I used drop-off and entire experience was smooth. I came a bit earlier, there were no issues with that. Staff was kind. The location is a bit off... See more
Company details
Written by the company
Autorola foretager inspektion af biler på 13 forskellige lokationer, fordelt i hele landet. Tre af lokationerne er i eget navn (Ballerup, Køge og Fredericia) og de resterende inspektionshaller drives i samarbejde med FDM og Applus+. Autorola Group blev grundlagt i 1996 (Autocom / Bilsalg.dk) som en lille dansk start-up med fokus på det lokale marked og den første udbyder af online bilauktioner i Europa. Virksomheden voksede hurtigt, og i dag er Autorola en global leder inden for online remarketing og IT-løsninger til brugte køretøjer og flådestyring. Vi har hovedkvarter i Odense og er fortsat 100% dansk- og privatejet. Vi beskæftiger over 800 mennesker globalt og har mere end 20 datterselskaber i Europa, Nordamerika, Latinamerika, Asien og Stillehavsområdet. Autorola er opdelt i tre globale forretningsenheder: Autorola Marketplace – online auktionsplafform for professionelle Autorola Solutions – Software til flådestyring og køretøjsinspektion Indicata – Part of Autorola – Platform for Business Intelligence (BI) og dataanalyse
Contact info
Industriparken 34, 2750, Ballerup, Denmark
- 43976000
- autorola@autorola.dk
- bilsalg.dk
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great workshop with friendly staff
Great workshop with friendly staff! I took my car for a check up and I will surely go again in the future. The staff is nice, friendly and fast, the place is very clean and arange and the overall service si great 😃
August 22, 2024
Unprompted review
Good customer service!
June 21, 2024
Unprompted review
Nothing to complain about
Nothing to complain about, very professional services!
May 30, 2024
Unprompted review
Clean facility and fast service
Clean facility and people working there are nice. I only waited a total of 20 minutes max. and the overview of the damages were okay. I don't understand why three tires needs to be replaced by parking damages but that's not their fault.
April 4, 2024
Unprompted review
Good experience with car inspection at…
Good experience with car inspection at the end of leasing period. The person there answered all the questions I had.
April 3, 2024
Unprompted review
God og klar mail kommunikation ved…
God og klar mail kommunikation ved bookning.
Det var let og fuldstændig uden besvær at aflevere bil.
Super god service, Jeg anbefaler meget gerne!
March 27, 2024
Unprompted review
Very good service and very nice people…
Very good service and very nice people !!
March 21, 2024
Unprompted review
Easy to find, fast and smooth delivery process
Location was easy to find, and it's close to highway. I used drop-off and entire experience was smooth. I came a bit earlier, there were no issues with that. Staff was kind. The location is a bit off for me. Since I live close to airport, it took some time to get back by public transport.
February 27, 2024
Unprompted review
God information fra start til slut…
God information fra start til slut vedr. steps. og huskeregler ifm. aflevering af bil.
January 31, 2024
Unprompted review
Reply from Autorola Danmark
hej Lasse,
Det er godt at se at alle de forberedende informationer bærer brugt og selvfølgelig også en tak for de 5 stjerner
med venlig hilsen
Autorola | Bilsalg
Reliable and Hassle free experience
The delivery instructions received in email was clearly written. I was well received by the front desk officer and the process was easy, fast and hassle free.
January 12, 2024
Unprompted review
Reply from Autorola Danmark
Hi Somnath,
Really nice to read, that our instructions was clear, and you where well received
Kind regards
Autorola | Bilsalg
Reply from Autorola Danmark
Hi Maulik,
Many thanks for the nice recommendation and for the 5 stars
kind regards
Autorola | Bilsalg
Honestly
Honestly, I read so many bad experiences on handing over the car and inspection in general.
I did take care of the car and wash and cleaned it professional and whatever was wrong (scratches) fixed them before getting to the inspection, but I still could not sleep for days after reading so many reviews.
I chose Bilinspektion in Koge, and everything went absolutely great. I took 1000 pictures from reading other inspections, but it wasn't necessary. The guy there, came and explained to me and showed me everything with a lot of professionalism and kindness. He found only normal wear on the car after 3 years of leasing, and nothing to fix. It was expected some discolouration and wear here and there.
They were fair and very nice.
November 2, 2023
Unprompted review
Reply from Autorola Danmark
Hi Ovidiu
You are not the only one, who is "scared" before returning a car, and you are not the only one that experince the returning off the car actually is a fair and nice experience.
Thank you for 5 stars
Kind regards
Autorola | Bilsalg
Honest and fair assessment
Excellent service. Easy to book an appointment, great information before delivering the vehicle for inspection. Quick, fair and generous assessment of the car.
September 19, 2023
Unprompted review
Reply from Autorola Danmark
Hi Mattias,
Thank you, all your kind words, it´s a fantastic read for us :-)
And for the 5 stars
Kind regards
Autorola - Bilsalg.dk
Excellent and quick service.
September 1, 2023
Unprompted review
Reply from Autorola Danmark
Hi Shushma,
Many thanks for the review and the 5 stars
Kind regards
Autorola - Bilsalg.dk
Super fin information optil…
Super fin information optil afleveringen. Super fin betjening samt gennemgang af bilen. Alt spillede max
August 14, 2023
Unprompted review
Reply from Autorola Danmark
Hej SJI,
Mange tak for din anmeldelse og tak for de pæne ord om informationen, betjeningen og gennemgangen.
Og selvfølgelig også tak for de 5 stjerner
med venlig hilsen
Autorola - Bilsalg.dk
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