Bilstein-Shocks Reviews 146

Excellent communication, clear information on what was in stock when no one else could deliver. Arrived in USA, very fair shipping prices, original boxes, high quality. Super.

I would like to be pampered a bit when I unload a bit cash to another country.
A tracking #
A conformation e mail
A text .

I got nothing till I reached out.

I still don’t know when it will arrive.

Ordering via the website was easy and delivered quickly and well packaged. Many thanks

Placed order since last August. Haven’t receive it. Many excuses. Now, email that I regularly contact with is not working.

No delivery date given at time of order. Tried to cancel but emails bounce back. No phone number. A lot of wasted effort.
No they are on the way out to me a week after I ordered them. I STILL DON’T WANT THEM!

Update. Following my review I got an instant refund. Thanks.

Promised two day delivery and paid £25.00 “express delivery “
Still waiting two weeks later 🙄

I want to suggest about packing: individual packing of shocks not sealed, due to this package opened during handling in transit, here the screws may lost but that not happened in my case.
I received my shocks in good excellent condition

Poor quality, shocks failed w/in 3000 miles. Customer service denied our claim because we told them we went to Joshua Tree National Park and drove on one of their old dirt road. They said off-roading is excluded and "abuse" of the product. Do yourself a favor and buy anything else.

Excellent service, fast shipping, and good flexibility when it comes to shipping. Personal and helpful

Incorrect Item sent and price is 80% CHEAPER.

I have ordered Bilstein B12 Pro Kit however i received BILSTEIN B8. The price of the item i ordered is 80% HIGHER than the items that i have received.

Until today there is no solution if i should return the items and get refund. Or return the items and get the correct replacement.

I was able to get my shocks from them when no one else had them available. 6 months of searching with no luck but these guys had been it. Price was a bit over the others but at least they had availability.

Ordered on Sunday and had them in my hands by Tuesday. They were a fraction of the price the dealer wanted and similiar to aftermarket prices even though these are OE.

All good nice and smooth not harsh at all

Spot on. Thanks.

Ordered shocks for citroen C4 grand picasso 2016 had them delivered from Germany as non in stock locally. Time taken to deliver was approximately 2 weeks. I had freebie of billstein tshirts with my order but was never delivered.

I was quoted 1 week delivery and the Ford S Max B12 suspension kit arrived in 4 days. Very happy with service and also matched another competitor on price saving me £70.