Bilstein-Shocks Reviews 146

TrustScore 3 out of 5

3.1

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Rated 4 out of 5 stars

Excellent gentleman to 'chat' with- knowledgeable and helpful . However as B4s 'product out of stock' and so would have to order from Germany with 2-3 week lead time. As time slot booked for following... See more

Company replied

Rated 5 out of 5 stars

On line chat inquiry works well with Louie. I got a prompt and clear reply on my inquiry; stick situation, delivery timing overseas, and parts compatibility. Satisfied by 100%.

Company replied

Rated 2 out of 5 stars

Had bilstein 5160 shocks installed by a Toyota dealer on my wife's Toyota tacoma, truck now on my has 41000 miles,never off road,right shock broke, left shock had no oil,dealer said no sign of leak,

Company replied

Rated 1 out of 5 stars

I had a B14 kit fitted to my T5 camper van which wasn't cheap. 3 years later, and less than 5k miles, I have a leaky front damper which now needs replacing. Van Style (who I bought thye kit from) a... See more

Company replied

Company details

  1. Auto Parts Store

Written by the company

Bilstein Shocks.co.uk is the number one supplier for Bilstein shock absorbers and suspension kits. Our online shop has thousands of suspension car parts listed. We are now under the management of Sourcefy Ltd. UK, an official partner of Thyssenkrupp Bilstein GMBH. A home to Bilstein experts.


Contact info

3.1

Average

TrustScore 3 out of 5

146 reviews

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Rated 5 out of 5 stars

Excellent site to buy your replacement…Right product at the best price.

Excellent site to buy your replacement shocks. I sent an offli e message to begin with, asking for advice on comparable shocks for my Jaguar, giving the numbers from the original Bilstein shocks.
Subsequent I noted that the spring was broken, as was the shock. Therefore, I looked on their home page, filled in the relevant info and bought two shocks.
Today, I got confirmation that the shocks were Indeed those which I had ordered.
The best bit is, this was the cheapest place I could find them on the web, including that market place "bay of fleas,
Rock on Bilstein.

May 14, 2018
Unprompted review
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Reply from Bilstein-Shocks

Thank you for your review! We try to provide the very best buying experience along with the best product knowledge. We would be happy to assist you in the future!

Rated 5 out of 5 stars

I had a great experience ordering some…

I had a great experience ordering some suspension for my car. Communication was quick and helpful when I had questions and everything arrived in great and well packed as expected. I would do business with Bilstein-Shocks again in the future and would recommend them to my peers.

April 24, 2018
Unprompted review
Bilstein-Shocks logo

Reply from Bilstein-Shocks

Thank you for your review Bryan. I'm pleased Fedex took care of your parcel. I hope you enjoy your kit and if you need anything just ask!

Rated 5 out of 5 stars

Good buying experience

No problems or issues, buying was easy and straightforward. Response to email was quick and informative.

March 23, 2018
Unprompted review
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Reply from Bilstein-Shocks

Thank you for your review Sami. Hope you help you again one day!

Rated 5 out of 5 stars

Knowledgeable & competitive

I came across the bilstein-shocks.co.uk website whilst searching for somewhere to buy a coilover kit for my BMW M3. There are several similarly-priced Bilstein kits available for my car and it was tricky trying to find out the difference between them. Every website I came across listed the products with incorrect descriptions, pictures or both.

Fortunately, Ryan at Bilstein-Shocks is pretty clued up and immediately knew of the differences between the kits, and subsequently was able to supply me the one I was after. The kit was clearly delivered from a healthy stock as it arrived next day. Not only that, but despite the price already being pretty sharp (~£50 less than DT), Ryan managed to secure me an extra £30 off which was much appreciated. Superb service from this firm & I won't hesitate to recommend them.

March 21, 2018
Unprompted review
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Reply from Bilstein-Shocks

Thank you for your review Pete. As you found out many places selling Bilstein but do not actually know the products as they sell many brands unlike us.

if you need any help with any Bilstein products I'll be happy to help!

Rated 5 out of 5 stars

Excellent choice ..have a more firmer feeling

It is completely changed the drive feeling become more firmer on the rear ..the stock shocks of mini Cooper 2014 countryman had a more floaty feeling that has changed entirely to more firmer and it has taken poth holes easily than earlier..wanna try a long drive on highways .that drive will be posted later ..rgds Jacob George ...India

March 15, 2018
Unprompted review
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Reply from Bilstein-Shocks

Thank you for your review Jacob. I'm pleased your order arrived safe and well! I hope you are enjoying your new suspension

Rated 5 out of 5 stars

Great Communition & Service!

From Customer Service, with regard to confirming that I was ordering the correct set of shocks, to packaging, tracking & delivery, I had a super experience with Bilstein-Shocks. Thank you very much for a speedy delivery! I will be recommending Bilstein-Shocks to everyone and will definitely use them again if the need arises.

March 14, 2018
Unprompted review
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Reply from Bilstein-Shocks

Thank you for your kind review. We try to provide the very best service to every customer!

Rated 5 out of 5 stars

All Good

All Good, Very swift delivery

March 10, 2018
Unprompted review
Bilstein-Shocks logo

Reply from Bilstein-Shocks

Thank you for your kind review. If you need any hep in the future I'd be happy to help.

Rated 5 out of 5 stars

Good communication and my shock bushes …

Good communication and my shock bushes were delivered quickly.

January 19, 2018
Unprompted review
Bilstein-Shocks logo

Reply from Bilstein-Shocks

Thank you for taking time to write your review, It really helps us show the service we provide. Not just shocks but spare parts too!

Rated 5 out of 5 stars

Replacement of front shocks on a Golf Mk V …

I needed to replace the front shock absorbers on my ten year old VW Golf 2.0 GT Sport TDI. I was able to check which type I needed with a Technical Representative at Bilstein very easily, ordered them online and they arrived within five days. The car now feels like new, the ride and steering is improved and I am very satisfied with my experience with Bilstein.

August 9, 2017
Unprompted review
Rated 5 out of 5 stars

Good service.

I needed to make a change to the order. This was dealt with quickly and professionally. Would recommend. Thanks.

May 2, 2017
Unprompted review
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