Biltong St Marcus Reviews 135

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality, authentic taste, and wide variety, especially the biltong and other South African goods. Many appreciate the efficient and rapid delivery service, often noting that orders arrive quickly and well-packaged. The overall service is frequently described as excellent, with consumers finding the ordering process easy and convenient. However, some customers were not happy with certain aspects of their experience. A few reviewers mentioned receiving products with short expiry dates or items that tasted unusual or were of subpar quality, such as sinewy meat or dented cans. There were also occasional issues with delivery, including delayed orders, incorrect items, or a lack of tracking information, leading to frustration for some.

What people talk about most

Product

Customers had positive experiences with product, often praising the delicious and fresh quality of meats like... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the delicious meats,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick, efficient, and... See more

Order

Reviewers mention positive feedback about order. Many customers praise the easy online ordering process, wide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love these guys for stocking Windhoek Draught and allowing me to indulge in my favourite lager! Been ordering for a short while now, the delivery is quick and the prices are VERY... See more

Company replied

Rated 5 out of 5 stars

Perfectly delicious and exactly how I like it…lean with minimal fat, just the right amount of marbling. Soft enough to carve the desired thickness (wafer thin) and keeps well in an airtight container... See more

Company replied

Rated 5 out of 5 stars

Have always had St. Marcus meats since I arrived from Zim. 1985. All their meats are delicious, and all wrapped up well, especially for delivery, which I do a lot now as I don't live in London any mor... See more

Rated 5 out of 5 stars

Excellent products and service We recently purchased food, wine and beer from Biltong St Marcus and the service and quality of the products and produce was fantastic. The biltong and droewors... See more

Company replied


Company details

  1. Meat Products Supplier
  2. Supermarket

Information provided by various external sources

We have the largest selections of South African products in the UK. Come and try our award winning 24 varieties of Biltong & Droewors, 14 varieties of Boerewors, Sosaties, Stokkies, Ribs, Flatties and much more! Also the manufacturers of STM Energia


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

135 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Really tasty drywors

Really tasty drywors, competitively priced, and super-fast delivery - everything I needed really!

September 24, 2025
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Reply from Biltong St Marcus

We’re so glad you love the the products and it came to you quickly. Great to hear!

Rated 3 out of 5 stars

Recently placed an order

Recently placed an order. Received it very quickly which was great.
The biltong was fabulous the chili stock is were also really good although quite small.
Unfortunately the three stars was for the ostrich droewors which was so full of cartilage and gristle I delete about a third of each stick which is great news for my dog.

August 31, 2025
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Reply from Biltong St Marcus

Thank you for taking the time to leave a review. We’re delighted the delivery was quick and that you enjoyed the biltong and chilli sticks, but we’re very sorry to hear about your experience with the ostrich droewors.

Rated 5 out of 5 stars

Practically perfect in every way!

Perfectly delicious and exactly how I like it…lean with minimal fat, just the right amount of marbling. Soft enough to carve the desired thickness (wafer thin) and keeps well in an airtight container in the fridge (not that it lasts long at all; I finished an entire kilogram in three days flat). Thanks again, St Marcus!

August 30, 2025
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Reply from Biltong St Marcus

Thank you for this brilliant review! We’re so glad the biltong was exactly to your taste. And an entire kilo gone in three days? We’ll take that as a huge compliment!!

Rated 5 out of 5 stars

Easy to order

Easy to order, great website, even better meat and quick delivery!

August 29, 2025
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Reply from Biltong St Marcus

Thanks for the 5-star review! So glad you enjoyed your goodies.

Rated 5 out of 5 stars

Excellent experience

Speedy delivery and high quality of product.

August 28, 2025
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Reply from Biltong St Marcus

Thanks for the 5-star review! So glad you enjoyed your goodies.

Rated 5 out of 5 stars

Phenomenal products

Phenomenal products. Loved especially the chilli and garlic ones

August 28, 2025
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Reply from Biltong St Marcus

We’re delighted you enjoyed the chilli and garlic goodies! Thanks for the 5 star review!

Rated 5 out of 5 stars

Excellent bilton

Excellent bilton

August 25, 2025
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Reply from Biltong St Marcus

So happy you enjoyed the biltong! Thanks for the brilliant review.

Rated 1 out of 5 stars

Damaged goods

The cans of chakalaka were badly dented.
The package was sent to the wrong depot which meant that instead of receiving my order on Friday, it arrived on Monday.

August 27, 2025
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Reply from Biltong St Marcus

Hi Irene, sorry to hear the delivery company made an error that impacted your experience shopping with us. Once we pack the parcel and it's taken on by the courier, we entrust that it gets to you within 1-2 days. I'm sorry they let you down this time.

Rated 5 out of 5 stars

Great borrie

The beef and lamb borrie went down a treat. Complements all round

August 26, 2025
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Reply from Biltong St Marcus

So glad you enjoyed! Thank you for the great review.

Rated 5 out of 5 stars

Satisfied custmer

Always a pleasure ordering from St. Marcus. Good variety and speedy delivery. Delicious biltong and yummy gem squash.

August 26, 2025
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Reply from Biltong St Marcus

Thank you for the 5 stars and your support :)

Rated 5 out of 5 stars

Excellent products and service

Excellent products and service
We recently purchased food, wine and beer from Biltong St Marcus and the service and quality of the products and produce was fantastic.
The biltong and droewors were the best we’ve had and Original Beef & Pork Boerewors is fantastic
The food and drinks are all authentic South African
The service and delivery time scale was really fast, from order online to delivery was less than 36 hours.
We will definitely be using Biltong St Marcus again very soon
Many thanks to Dee and the team

August 25, 2025
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Reply from Biltong St Marcus

Thank yo so much for the great review. We're so glad you were happy with these South African flavours, straight to your door!

Rated 5 out of 5 stars

Tasty Droewors

Tasty Droewors. I bought ostrich and wagu beef. Both were delicious. Better value for money than some of the other available brands and in my opinion a better quality too.

August 6, 2025
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Reply from Biltong St Marcus

Thank you so much for your kind words - we’re thrilled you enjoyed your order! Baie dankie!

Rated 5 out of 5 stars

Always a Treat

Always quick on delivery. Always a treat to get a few good memories of SA!

August 6, 2025
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Reply from Biltong St Marcus

Thank you so much! We really appreciate your support.

Rated 3 out of 5 stars

Happy with the Koeksusters

Happy with the Koeksusters, delicious and my boxes of Rajsh curry powder. Still unable to eat the biltong. I ordered dry but after leaving it for 1 week it is still quite wet!

August 4, 2025
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Reply from Biltong St Marcus

Thank you for your feedback - we’re so glad you enjoyed the koeksisters and Rajsh curry powder! Regarding the biltong, we hang it in sequence as soft, medium, and dry, so customers can choose the texture they prefer. It sounds like the batch you received was softer than you were expecting, so next time we’d recommend going for the dry option to match your taste. We really appreciate your support and hope you’ll give our dry biltong another try!

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