Binkil Reviews 34

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Can't fault the bin cleaners they always do a good job. I think binkil need to inform clients about their system of having to book a recycling bin clean. I assumed it would happen automatically and... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service from Binkil Bin Cleaners. The bins are always left spotless and put back properly after cleaning, which makes a big difference. They also use a freshener so the bins smel... See more

Company replied

Rated 4 out of 5 stars

Always make an excellent job of cleaning bins and returning them to the correct spot. Bins are cleaned at dates specified and without problem.

Company replied

Rated 5 out of 5 stars

I am really happy with the service provided by Binkil. The bin is thoroughly cleaned and disinfected, and replaced in it's allocated spot on the drive. The man who cleans the bins was pleasant and p... See more

Company replied

Company details

  1. Cleaning Service

Written by the company

Binkil is the UK's largest subscription-based bin cleaning company. we clean, disinfect and leave them beautifully fragrant using Zoflora, one of the UK’s most loved fragranced disinfectants.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
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Rated 5 out of 5 stars

Binkil are a really reliable and friendly service

Binkil are a really reliable service, always turn up on the right day just after my bin collection. The lad that comes to clean my bin is so super friendly and is always happy, he even places my bin back off the street from the bin collection to the spot next to my house. Very reasonably priced and I even get a text to remind me when my bin is due to be cleaned and when it has been done. The office staff are very friendly and helpful whenever I have had to ring to make any enquiries.
I have been a customer for quite some time now and would definitely highly recommend this service 👍

April 9, 2026
Unprompted review
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Reply from Binkil

Thank you so much for the wonderful review and recommendation! 👍 We're really pleased to hear you're happy with the service and that our team — both out on the road and in the office — are leaving such a great impression. We'll be sure to pass on your kind words! It's also great to hear the text notifications are working well for you. Loyalty like yours really does mean a lot to us and we look forward to keeping your bins fresh for a long time to come! 😊

Rated 5 out of 5 stars

Binkil are very reliable and reasonably…

Binkil are very reliable and reasonably priced. Also put bins back and free they have been thoroughly cleaned. Highly recommend them.

April 16, 2026
Unprompted review
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Reply from Binkil

Thank you so much for the great review and recommendation! Reliability and great value are things we're really proud of, so it's brilliant to hear that's coming through. We're also pleased to hear the bins are always coming back clean and in the right place. 😊

Rated 4 out of 5 stars

Now receive texts on the day bin is to…

Now receive texts on the day bin is to be cleaned. Great service and bin always put back when cleaned. Happy with the price and service of the company. Thanks
Christine
Kenton area

April 13, 2026
Unprompted review
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Reply from Binkil

Thank you so much for the lovely review, Christine! We're really pleased to hear the text notifications are keeping you in the loop and that you're happy with both the service and the price. It's great to hear your bin is always coming back clean and in the right place. We look forward to continuing to keep your bins fresh! 😊

Rated 5 out of 5 stars

I've been a customer of bin kil for over 3 years

I've been a customer of bin kill (previously known as the wheeley bin cleaning company)
For over 3 years now was 3 years last August!
I had an emergency years ago that I couldn't deal with (maggots in my bin! 😱🤢🤮)
Literally made me ill! I found a number on Google for this cleaning company and stated it was an emergency 😂
I was took seriously they sent a lovely fella out quite quickly to clean for me!
I felt awful in all fairness as I'm a clean person but couldn't do that myself!
I've remained a customer as although the cost of cleans they provide is incredibly reasonable they do a thorough job and even use zoflora after clean to keep fresh and the nasties away! 🥰
The entire team are kind, friendly yet highly professional 👍👍
I can't recommend highly enough!
I'll be celebrating 4 years in August!
And although the company has grown over the years both myself and my partner are particularly fond of our original fella! 🥰 I won't name names but you know who you are!
Kindest regards stacey Rooke-Thompson

April 23, 2026
Unprompted review
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Reply from Binkil

Stacey, thank you so much for this absolutely wonderful review — it genuinely made us smile! We remember those early days and it's incredible to think you've been with us for nearly 4 years now. We're so glad we could be there in your moment of need (maggots are no joke 😱) and that you've stuck with us ever since!
It's been a pleasure watching Binkil grow alongside loyal customers like yourself, and we're really touched that you and your partner have such a fondness for the team. We'll make sure your kind words are passed on — you know who you are! 😉
Here's to many more years of fresh, clean bins. Kindest regards to you both!

Rated 5 out of 5 stars

Great service

I love the fact I get a text message to let me know my bins have been cleaned. They always put my bin back for me after it’s been cleaned and they’re always left spotless. The customer service from the staff and owner is always 5*

April 22, 2026
Unprompted review
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Reply from Binkil

Thank you so much for the lovely review! We're really glad the text notifications are adding that extra bit of convenience for you. It's brilliant to hear your bins are always coming back spotless and in the right place. Kind words like these really do mean a lot to the whole team — we'll be sure to pass them on! 😊

Rated 5 out of 5 stars

Bin always well cleaned smells lovely…

Bin always well cleaned smells lovely and put back at end of drive.
Would recommend and very reasonably priced.
Carol Tumilty

April 22, 2026
Unprompted review
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Reply from Binkil

Thank you so much for the wonderful review and recommendation, Carol! We're really pleased to hear your bin is consistently coming back clean, fragrant and right where it should be. Great value for money is something we're really proud of, so it's brilliant to hear that's coming through! 😊

Rated 4 out of 5 stars

Good service…

Always make an excellent job of cleaning bins and returning them to the correct spot. Bins are cleaned at dates specified and without problem.

April 16, 2026
Unprompted review
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Reply from Binkil

Thank you for the great review! We're really pleased to hear the bins are consistently coming back clean and in the right spot. If there's anything at all we could do to make it a full 5-star experience for you, please don't hesitate to get in touch — we'd love to hear from you! 😊

Rated 5 out of 5 stars

Great service

Always great work lovely and clean and smelling nice the price is good for the amount of work that is getting done 👍

April 22, 2026
Unprompted review
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Reply from Binkil

Thank you for the brilliant review! 👍 We're so pleased to hear you're happy with the results — that fresh Zoflora scent really does make a difference! Great value for money is something we're really proud of, so it's fantastic to hear that's coming through. 😊

Rated 5 out of 5 stars

Always a good job done.

Always a good job done.

April 16, 2026
Unprompted review
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Reply from Binkil

Thank you for the great review — it really means a lot to us! We look forward to continuing to keep your bins fresh and clean. 😊

Rated 4 out of 5 stars

Can't fault the bin cleaners they…

Can't fault the bin cleaners they always do a good job.
I think binkil need to inform clients about their system of having to book a recycling bin clean. I assumed it would happen automatically and it doesn't . Only found out by accident.

April 22, 2026
Unprompted review
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Reply from Binkil

Thank you for the kind words and for taking the time to leave your feedback — we really appreciate it! We're glad to hear the cleaning itself is always up to scratch. You make a really fair point regarding the recycling bin booking process, and it's something we'll look to communicate more clearly to our customers going forward. Just a reminder that you can request your recycling bin to be cleaned as many times as you like throughout the year — just give our office a call and we'll get it booked in for you! 😊

Rated 5 out of 5 stars

Excellent service

⁹Excellent service. Bin always left fresh and clean and put away. Friendly and polite cleaner. Worth every penny

April 21, 2026
Unprompted review
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Reply from Binkil

Thank you for the lovely review! It's great to hear your bin is consistently coming back fresh, clean and in the right place. We'll pass on your kind words to the team — always nice to hear! Worth every penny is exactly what we aim for. 😊

Rated 5 out of 5 stars

Fantastic bin cleaning service in newcastle!!

Fantastic service as always. Love the new text service to let me know that my bin will be cleaned. I would highly recommend. Staff are always polite, friendly and respectful thank you for your good affordable service!

April 22, 2026
Unprompted review
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Reply from Binkil

Thank you so much for the brilliant review and recommendation! We're thrilled to hear you're loving the text reminder service — it's a great little addition! It's also wonderful to hear our staff are always leaving a great impression, we'll be sure to pass on your kind words. 😊 We always aim to keep the service affordable without compromising on quality, so it's fantastic to hear that's coming through. Thank you for your continued support! 😊

Rated 5 out of 5 stars

Binkil service

I am really happy with the service provided by Binkil. The bin is thoroughly cleaned and disinfected, and replaced in it's allocated spot on the drive.
The man who cleans the bins was pleasant and professional. So pleased with the extension to inclusion of blue bin cleaning as well as the text notification of when they are going to arrive.

April 16, 2026
Unprompted review
Binkil logo

Reply from Binkil

Thank you so much for the wonderful review! We're really pleased to hear your bins are coming back thoroughly cleaned, disinfected and right where they should be. We'll be sure to pass on your kind words to the team — it's always great to hear our staff are making a positive impression! 😊 We're also glad the inclusion of the Recycle bin and the text reminders are making the service even more convenient for you. We look forward to keeping your bins fresh! 😊

Rated 5 out of 5 stars

Highly recommend Binkil

Been with Binkil just over a year now and very happy with the service and price, Bins are always cleaned well and smelling fresh on the days specified, can’t fault at all. Would highly recommend.

April 22, 2025
Unprompted review
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Reply from Binkil

Thank you so much for your loyalty over the past year — it really means a lot to us! We're thrilled to hear you're happy with both the service and the price, and that your bins are consistently coming back fresh and clean. That Zoflora scent makes all the difference! We really appreciate the recommendation. 😊

Rated 5 out of 5 stars

Really efficient

Really efficient service and great communication!

April 22, 2026
Unprompted review
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Reply from Binkil

Thank you for the great review! Efficiency and clear communication are really important to us, so it's brilliant to hear we're delivering on both. 😊

Rated 5 out of 5 stars

Clean and Reliable

Really happy with the service from Binkil Bin Cleaners. The bins are always left spotless and put back properly after cleaning, which makes a big difference. They also use a freshener so the bins smell clean rather than unpleasant. The direct debit payment system is simple and hassle-free too. Overall, a reliable and convenient service I’d definitely recommend.

April 21, 2026
Unprompted review
Binkil logo

Reply from Binkil

Thank you so much for the brilliant review and recommendation! We're delighted to hear your bins are coming back spotless and in the right place every time. That fresh scent you're noticing is thanks to our Zoflora disinfectant — it eliminates 99.9% of odour-causing bacteria and leaves your bins smelling lovely! 😊 We're also really pleased the direct debit setup is working smoothly for you — we always aim to make the whole experience as hassle-free as possible. 😊

Rated 5 out of 5 stars

I have used their services for a few…

I have used their services for a few months now and find them very reliable and efficient and good value for money. On the odd occasion when my bin was missed it just required a phone call and it was rectified very quickly. Great customer service. I would not hesitate to recommend them

April 21, 2026
Unprompted review
Binkil logo

Reply from Binkil

Thank you so much for the wonderful review and recommendation! We're really pleased to hear you're finding the service reliable, efficient and great value. We always aim to put things right as quickly as possible when something doesn't go to plan, so it's brilliant to hear that was your experience. We look forward to keeping your bins fresh for many more months to come! 😊

Rated 4 out of 5 stars

Bins cleaned and put back in drive…

Bins cleaned and put back in drive clean and ready to go.
Thank you xx

April 21, 2026
Unprompted review
Binkil logo

Reply from Binkil

Thank you for the lovely review! We're glad to hear your bins are coming back clean and right where you need them. If there's anything we could do to make it a full 5-star experience for you, please don't hesitate to get in touch — we'd love to hear from you! 😊

Rated 5 out of 5 stars

Always on time,just after rubbish…

Always on time,just after rubbish collected. Very good clean and Always put back on drive.

April 21, 2026
Unprompted review
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Reply from Binkil

Thank you for the great review! We're really pleased to hear you're happy with the clean and that the bring-back service is working well for you. 😊

Rated 5 out of 5 stars

Service is good & payment is easy

April 8, 2026
Unprompted review
Binkil logo

Reply from Binkil

Thank you for the review! We're glad you're happy with the service and that the payment process is nice and straightforward — we like to keep things as easy as possible for our customers. 😊

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