I have had a very positive and supportive experience working with Lisa. She is patient, professional, and extremely knowledgeable. Lisa took the time to explain everything clearly and in detail, ens... See more
Company replied
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I have had a very positive and supportive experience working with Lisa. She is patient, professional, and extremely knowledgeable. Lisa took the time to explain everything clearly and in detail, ens... See more
Company replied
One of the best all round systems in social care for recording and evidencing what you do and how you do it. The analytics provide you with everything you need for key performance indicators and CQC... See more
Company replied
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody. Would be super helpful if birdie... See more
Company replied
We have used 2 other CMS's. Birdie is incomparable. The support services are some of the most helpful people you will ever encounter. The system is CQC centred providing valuable insights into care de... See more
Written by the company
We help homecare agencies work smarter – not just harder – by connecting every part of the business in one place. From care management and rostering to finance, auditing, and workforce planning, Birdie brings everything together on one intelligent platform.
Every minute matters in homecare. That’s why Birdie gives you the tools to act fast, prove quality, and plan with confidence. It automates time-consuming admin and surfaces the insights you need to deliver high-quality care, while supporting your bottom line.
Over 1,000 providers trust Birdie to power more than 60 million visits a year. Because when you have technology that works by your side, you can care more and worry less.
4 Fulwood Place, WC1V 6HG, London, United Kingdom
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Birdie is the best employee app to use can track my shifts

Reply from Birdie

Reply from Birdie
Easy to use and have improved well in the past months

Reply from Birdie

Reply from Birdie
It has been a wonderful experience using the app thank you

Reply from Birdie
I think that Birdie application is amazing and is helping me so much to complete all the necessary tasks every single day at my workplace. Thank you!

Reply from Birdie
It saves all the data about clients and its user friendly. Doesn't take time to write about clients visit and it also helps especially on tasks you won't forget do do ant because it's all there on the app. My company has made everything easy by using Birdie.

Reply from Birdie
It is a very smart app 👌 to keep care records, giving all information about clients and their care. Good for time management and easy to use. This made me more confident about doing my work efficiently.

Reply from Birdie
Using this app.. make me up to date, punctual and active. I have a very good experience by working within my company and using this system.
Sometimes there is location issue, that might happen because of poor connectivity, other than that it’s very good app

Reply from Birdie
Birdie is informative, easy to use , guides on tasks to be done and medications to be given including dose and time

Reply from Birdie

Reply from Birdie
Birdie is simplistic. Makes working and completing task very easy allowing the minimum of mistakes in the care setting

Reply from Birdie
As a care provider, our journey with Birdie has been nothing short of transformative. This innovative care management system has not only streamlined our operations but has significantly enhanced the quality of care we deliver to our clients.
From the outset, Birdie's user-friendly interface caught our attention. Its intuitive design made the transition seamless for our staff, eliminating the steep learning curve typically associated with new software implementations. Within days, we witnessed a notable improvement in time efficiencies across various facets of our operations.
One of the most remarkable aspects of Birdie is its ability to centralise all aspects of care management. Scheduling, task assignments, and client information are now consolidated into one platform, eliminating the need for cumbersome spreadsheets and endless email chains. This consolidation alone has saved our team countless hours, allowing them to redirect their focus towards providing unparalleled care to our clients.
Moreover, Birdie's real-time communication features have revolutionised how our team collaborates. Instant messaging and updates ensure that everyone stays informed and connected, facilitating seamless coordination even in complex care scenarios. This enhanced communication has not only improved the efficiency of our operations but has also fostered a stronger sense of teamwork among our staff.
In terms of the quality of care, Birdie has been a game-changer. The platform's customisable care plans enable us to tailor our services to meet the unique needs of each client. From medication reminders to personalised care assessments, Birdie ensures that no detail is overlooked, resulting in a higher standard of care delivery.
Furthermore, Birdie's reporting and analytics capabilities have provided us with invaluable insights into our operations. By tracking key metrics such as visit durations and client satisfaction ratings, we can continuously evaluate and refine our processes, further enhancing the quality of care we provide.
In summary, Birdie has surpassed our expectations in every aspect. Its seamless integration, efficient communication tools, and focus on personalisation have not only saved us time but have also elevated the standard of care we offer to our clients. We wholeheartedly recommend Birdie to any provider looking to enhance their operations and make a meaningful impact on the lives of those they serve.

Reply from Birdie
No doubt this is an excellent for the employers but not great for the employees. The travelling time wasn’t calculated on a ‘live’ basic or not even according to Google map. It is cut short substantially and part of the actual travelling time part has been translated into ‘waiting time’ which was not paid for. Most carers are on minimum wages already. We all have to work extra hours after waiting time was introduced. This is obviously an advantage for the employer so they can pay us less.

Reply from Birdie
Great support and guidance from the Birdie team to migrate from one system to another.
I was provided with one to one Training throughout migration and also once we went live.
James and Sarah have always provided continuous support.

Reply from Birdie
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