What a shop not only are all the staff brilliant the stock is top notch and if they don't have it in stock means the companies don't, and if there is something they don't have will go above and... See more
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See what reviewers are saying
I was fortunate to stumble across Birds Tackle when looking for a specific piece of equipment and have started using them regularly. Their range is superb, prices and their super fast delivery matches... See more
Purchased a carp net online from this company . After a few uses the carbon handle snapped. I contacted Birds tackle on two occasions regarding this obvious fault. No reply, ignorant customer service.... See more
The service provided by Birds was excellent. However, the product (Speero Alcor boots) were not waterproof as advertised. To their credit, Birds processed a refund very quickly, but it does make me wo... See more
Company details
Contact info
Gipping Road, IP6 0JB, Ipswich, United Kingdom
- 01473 830683
- hello@birdstackle.com
- birdstackle.co.uk
3.4
Average
276 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
October 11, 2021
Best fishing shop in East Anglia
Very helpful and friendly staff, very good selection of stock from budget to high range, best fishing shop in east anglia 👍👍
October 11, 2021
Amazing service fast and safe delivery
Amazing service fast and safe delivery! Will be purchasing again
October 11, 2021
I received my goods within the agreed…
I received my goods within the agreed timescale and the split payment option was an attractive option and easy to use.
October 11, 2021
The splicing needles weren't fit for…
The splicing needles weren't fit for purpose broke all of them..very poor and not made strong enough to splice..as the manufacturers are aware..shouldn't be sold as splicing as they always break
September 19, 2021
Excellent customer service and…
Excellent customer service and excellent delivery time will be buying from them again
September 14, 2021
My order wasn’t available yet you…
My order wasn’t available yet you failed in your page to remove it!?
After I paid you notified that I’m going to be refunded!
Not professional at all 😡
September 13, 2021
Reply from Birds Tackle
Hi sorry abouty this we also sell instore in the shop and also on other sales channels, this was sold when sytem was updating channels
Not as described and won't answer my…
Not as described and won't answer my emails. Rubbish
September 12, 2021
Reply from Birds Tackle
Update 20/9/21 customer had a refund on item after email was resent, hi thanks for the feedback. we have gone through and checked our emails all we have got is email from 5/9/21 for an order you placed online, before that an email on 28/4/21 that replied to regarding you like to return your order. which was ok by us to return
Delivery not on time
I can't offer this company 0 stars because this is what they deserve.I have place an order with a 24-48 hours delivery that I don't know were it is after more than 48 hours.Bad company I wish I bought all this from Amazon which has top services.I will never use this company again because they don't respect their clients.
September 9, 2021
Unprompted review
Reply from Birds Tackle
Hi, thank you for the feedback and sorry to hear you had a bad experience, this is not how we would like to hear about our service,
On all our orders you will receive an email from us and also from the website with the tracking ref.
This is all done once the order had been dispatched in the system, the delivery is then down to the courier company.
It would have helped if you had contacted us as we do respect our customers very much to be able to help them, this is shown on our feedback on our eBay store feedback.
We have requested through Trustpilot more information from you so we can look into this more and see where the problem was.
The service I received from Birds…
The service I received from Birds tackle was first class. The item I ordered was pulled forward to a weekend slot as I’d payed extra for next day. All communication was very prompt and professional.
September 9, 2021
All good swift and professional…
All good swift and professional delivery. Recommended for top deals and great service 👍
September 9, 2021
Great service and super fast delivery…
Great service and super fast delivery definitely will order again
September 9, 2021
Excallant customer service
September 9, 2021
Purchased belachan micro pellets from…
Purchased belachan micro pellets from Bird's tackle, really quick turnaround and a good price, will buy again 👍
September 9, 2021
Great service
September 7, 2021
Easy ordering and prompt delivery
September 3, 2021
I’ve ordered from here a few times now
I’ve ordered from here a few times now, each time the orders have arrived quickly. I’ve always been able to get what I need even when other well known stores are out of stock. I’ll be back again for sure.
Tight lines
September 2, 2021
Quick delivery what I ordered
September 2, 2021
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