Xepay very good system I buy for my takeaway store and my customers can use apple pay i am greatful and happy I can take card payment and Xepay help me always if I have problem I also get till and it... See more
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Signed a contract for 1 year. After 1 year they then said that I’m in contract for 2 years.
I’ve tried to call them and email them many times and can’t get anywhere with them.
When I get through to them on the phone, they put the phone down.
All emails to them are ignored.
I regret ever signing up with them.

Reply from Birminghampayments
this has to be the worst company i have ever had the misfortune to deal with, have been trying to cancel my account for over a year not been able to get hold of there accounts dept to cancel has sent numerous emails to cancel which they totally ignore been on the phone nobody picking
what a total joke of a company

Reply from Birminghampayments
Card terminal was not working late night and I reached out on chat and Mohamad Ali came on chat and quickly call me to fix the issue and went beyond everything to resolve the issue.

Reply from Birminghampayments
MOhaamd Ali was very helpful and solved our problem on quick way , good support

Reply from Birminghampayments
Mohammad Ali , Did a great job and resolved quickly and listen to every details , Good work

Reply from Birminghampayments
Warnings warnings warnings
XEPAY and XEPOS they both are fraud company and they try to steal the money from my bank account and I never received any terminal or card machine and they never provided me any services but they send me the bill and I was shocked
They are frauds and very big scammers and plz keep away
Thieves thieves thieves
Plz don’t do any business with them

Reply from Birminghampayments
Terrible business stay far way from this company don't trust the to hand your payment account team don't answer phone
you wouldnt have problems until u want to cancel a contract thats when they give you hassle and there will be no one to listening to u horrible people no one to help u and u have no chance to escape from this people please do not bother with this company!!!!
Gabriella really did a great job helping I’m actually really grateful helped a lot thanks
Railway village convenience shop
Worst company never get through to who you need to speak to, transfer you around for hours keep you on hold for hours most disorganised company I have ever meet
Very good service, fast delivery, bargain price. Very good communication. Overall good & Helpful.
I was having trouble with my cash register an i get
Fixed great service by Talha
I talked to muhammad Ali who was really helpful in resolving my issue.
MOhammad Ali help me out in printing issues and label printing issues also he has suggested better solution for card machine , Very humble and nice person he gave full attention to my issues and resolved it instantly ,
The service given by this company and especially Ali was brilliant.
We had a major problem connecting a new card reader to our till system, but everything has been sorted out, quickly and efficiently.
Thankyou
Read the small print! Withholding funds after charging £2800 late payment fee
No I am not joking and no there is no typo £2800!!!
meera was super fast worker helped so much get my card machine intergrated, very helpful, very clear
Dear Mr. Ali,I hope this message finds you well. I wanted to take a moment to personally thank you for the tremendous effort you put into resolving the issue with the system. I truly appreciate the fact that you even worked on Sunday to ensure everything was sorted.Your dedication and hard work have not gone unnoticed, and I’m grateful for the quick and efficient way you handled this challenge, especially given that today is the final day to have the issue fixed.Once again, thank you for your commitment and for going above and beyond
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