Birminghampayments Reviews 1,375

Good services by support and Ali did all best to help me out.

I have trade in notting Hill Carnival for two days and this company sets me all I receive was 1300 on my card machine. My stock intake does not show that that that’s all the money I made on top of it this company is saying to me that I have to wait a few days before transaction clear it doesn’t add up. It doesn’t make sense how you can tell me that’s all I mean when I’m expecting a couple of thousands of pounds according to my boxes and my food that I produce on those days.. the thieves. People need to be honest when they’re writing the review and we need to take actions like what I’m going to take actions against them they are thieves

Ali was very helpful this morning with my card machine not working, he actualy called me on my phone and fixed the problem.

Never seen any scam company like this in my life, when i sign up i have being told no contract, no exit fee, no hassle , but since 1st day problem started, and no solved nearly month, which they sent me card terminal no signal, amd i wanted to cancel but beign told " locked in 12 month contact you need to pay rest of rent and still they don't wanna cancel the contract ,I sent the car terminal back no and contact at all. From day 1 couldn't use service and they don't really sort the problem, better to avoid using this company,

m.Ali great commnuication and issue resloved prompltly , On weeekends support is brilliant

Great Technicians online to help resolve my issue
thank you Mohamed

Impossible to cancel your agreement and they harass you then with emails on a daily basis for charges being added to your account for cancelling.

I had an error message come up so i went on to live chat and V was my tech support today i gave them my remote code and they fixed my error i highly recomend Expos

Not good stay away

Mohammad Ali from support , he just call back on a quick after my message on watsapp regarding number on reciept . he solved my issues very helpful

Mohammad Ali from support , amazing support, called within 1 minute. Answered all questions and fixed issues very fast. *****

I was very happy with the service that mohammad Ali provided me today. He took his time and solved the issue very politely.

Mohammad Ali from support , really helpful on Sunday and called the XEPOs support and it got picked on the first ring , And nothing was thereon screen and he fixed all and it worked , He also called back for confirmation if everything is working fine , So really helpful on Sunday too .

Ali from support did best job to counter the issue we were facing . Best work

This young tech lad, Ali was exceptionally attentive and helpful. He went above and beyond to make sure I was sorted with my Xepos issues. I must admit I was about to leave this company but chap has restored my belief in your company. Most other people that I have spoken with really don’t show any concern or commitment to calls that I have made in the past. But all that aside, Ali is an asset to this company, a people person. Cheers Ali
Jaspar,
(Crankhall Lane Post Office)

I had issues with my card terminal switching itself off and then not charging, I tried using the online technical support but was asked to send a video which I couldn’t during my working day. I then spoke to one of the technical advisors, Ali, who talked me through the issues and after asking me to plug in a usb cable into the card terminal we deduced that it was the charging cradle that was the issue. He is sending me a new cable which I hope to get next day. I didn’t give 5stars simply because the online part of the process didn’t work for me, however, the technician was excellent and very helpful over the phone

M . Ali from support
ali has been amazing, the best customer support ive had from this company

M. Ali from support was very effective and helped with our receipt issue and programming issue too . Very good in support services .

Muhammad Ali sort my issue in less than a minute I really appreciate his job
Recommend

I had a call from Ali from Support, who helped me to resolve the issue very promptly, really happy and impressed with the customer service he provided, Great Work!