Birtchnells Reviews 172

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Great quality and value, I would definitely recommend this company. If you have to return the item because it’s too small etc, then the refund will be dealt with immediately.

Rated 5 out of 5 stars

Size was perfect and true to size as I had previously ordered a 17 which was more like a 15 due to acquiring an old man’s chicken neck 🤦🏻‍♂️ sent out speedily and GREAT SERVICE Thanks Guys

Rated 1 out of 5 stars

Ordered 2 pairs of trousers from the shop which were ideal but when they arrived they had a strong smell of damp. Emailed them twice and on both occasions the emails were ignored.

Rated 5 out of 5 stars

Quickly delivered and I like the leg length as I always wear Bermuda socks for golf in shorts and am a 34 inch inside leg.

Company details

  1. Clothing Store

Written by the company

Birtchnells was established in 1938 trading on the high street in Berkhamsted and soon after in Princes Risborough, with 84 years trading on the hight street Birtchnells is now trading online. Birtchnells have put together the best quality menswear from the UK and Europe, delivered directly to your door. Our emphasis is on quality, and we are very proud of the range of products we can offer. All our products are personally vetted by us, so that we can be sure of offering our discerning customers the best possible products and services, at great Internet prices. We offer FREE DELIVERY on ALL UK (including the Channel Islands) orders valued at £75 or more. FREE RETURNS on non sale items.


Contact info

4.0

Great

TrustScore 4 out of 5

172 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Ships to Australia

Ships to Australia. Fast and Fantastic service. Everything arrived perfectly and was shipped right after ordering. Saved a lot of money compared to local mens clothing store. I am really happy.

January 29, 2019
Unprompted review
Rated 5 out of 5 stars

First Class Service

It was a pleasure dealing with Tony and he provides a fantastic service. Tony has an excellent selection of men’s cIothing of a very high standard. Birtchnells are the only supplier of Scott Officer jumpers which are made in Scotland. They are a classic timepiece.

January 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and beautiful product

Excellent service, Tony is very friendly and helpful. The product is excellent quality from a very stylish and classic well-known European brand. It arrived very well-packaged with care and attention and was delivered quickly. Good old-fashioned service, what a treat!

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

I recently bought a suit

I recently bought a suit, shirt and tie from Birtchnells for a wedding and the whole service from beginning to end was amazing!

Tony Clark took some time to find out where I was going to wear it, my tastes and gave some great tips on what would go well with the suit.

To cap off an amazing service, Tony also dropped the suit off to my office after making a few minor alterations.

Brilliant!

December 13, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Great Service
I ordered a Jacket but unfortunately it wasn`t the right size.
Tony was very helpful finding the correct size.
He delivered very quickly and I am very happy with the Jacket.

November 26, 2018
Unprompted review
Rated 5 out of 5 stars

Thank you Tony,

Thank you Tony,
I needed a tailcoat for a morning suit and had very little time to buy one. Tony came to my house with 2 sizes within a couple of days of my first email. I am now all set up with time to spare and can relax ahead of my important event.
Brilliant service, I am happy to recommend Tony to anyone.

October 29, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Poor product. Shirt shrunk badly on first wash despite washing instructions being followed to the letter. Will not buy again.

August 28, 2018
Unprompted review
Birtchnells logo

Reply from Birtchnells

Morning Ian,
Thank you for your review.
Firstly I would like to thank you for purchasing from us but surprised and saddened with your comment regarding the shirt you have purchased.
This is the first comment we have seen regarding shrinkage so if we can help with this then please let me know.
Kind regards
Tony Clark

Rated 5 out of 5 stars

Very good and clear web site

Very good and clear web site. Unbeatable service and near immediate response to queeries. Purchases are nicely packed and delivered promptly. I can, through personal experience, thoroughly recommend this company. Reliable and genuine.

August 24, 2018
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend
Very efficient delivered very quickly & very happy with purchase, which was a present . Fits a treat and great quality .

August 24, 2018
Unprompted review
Rated 5 out of 5 stars

Five star company

We are More than happy with the suit and blown away with the convenience of home visits for the measuring and choosing the material as we are disabled
Very polite and knowledgable and would recommend to anyone

July 12, 2018
Unprompted review

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