Bison Parts Reviews 

Ordered parts one of the parts was wrong just wanted an exchange had the rudest person called Chris on the phone when asked for exchange could not be bothered only when I pointed out that I had rights under credit card he would do anything then instead of replacing the one wrong part said he would just collect all of them and didn’t want to our custom any more I wonder why they have not gone broke with that attitude

If I could give zero stars I would!!
Bought a wing,arrived dented,offered 10% of the price on the strength of not opening my package within 2 days of receipt!
Disgusting service!!!!
Do not buy from this company

Ordered a part on 3rd of September part has still not arrived have sent a couple of emails no reply from them so I have requested a refund through PayPal

Ordered an under tray for my car and it doesn't seem to fit despite saying on the website it fits my model of car, and I put my reg in the field where it asks so a check can be made. Emailed company a week ago and followed up this two days ago and no reply.

Edit: my email had gone into the spam folder and the company has replied and offered a refund or replacement. Just sending the replacement out now which Ill be happy with.

Excellent customer service!

Really impressed with the service from Bison Car Parts. The customer service was excellent from start to finish — friendly, helpful and extremely professional. They went above and beyond to make sure everything was sorted quickly and without any problems.
Excellent service all round!

Really good customer service .parts packaged and arrived prompt . All good would definitely recommend

Ordered an engine under tray for my daughter's car on Sunday and it was delivered by Tuesday morning. Very impressed with the speed of service provided by Bison Parts. Would use again and recommend to others.

Bought an under-engine guard for my Volvo XC70, and it fit perfectly for a fraction of the Volvo cost. thanks for your help.

Very communicative staff,good products and fest delivery.Thank you Helen!

Always great delivery service and communication and quality parts

thank you again

Would give Robert and his team 6 stars if possible.Really pleased with how he went above and beyond to deal with an issue I encountered with parts that were supplied but did not fit correctly.Pleasure doing buisiness with people who stand by their word!

Sent damaged part. Plus it was wrong colour grey. In add say bumper was black I did check this. Phoned bison up would not give refund. Was rude / said got Autism they dis this . Wanted me do things . Which unable to do due to my Autism. Say not getting refund put phone down. Out pocket now. Got damaged part/ wrong colour.

Thanks Bisonparts! Shipping to holland was no problem at all. Incredibly fast email response and thanks for figuring out if the part would fit. Package arrived 3 days later.

Brilliant to deal with and the sales team quick to reply very good communication

Very nice very helpful very friendly the lady fidnt find the part i needed however she got me the serial number for to look else where thanks so much

Very helpful staff on the phone, fast delivery and competitive prices. Website easy to navigate too. Unlike other parts companies such as Swedish..... I get a reply to sales queries the same day. Thanks

If i could put 10 stars i would. I have been using Bison Parts since October 2023 when i took on the roll of Transport manager. The Gentleman before me had been using them for as far as i can see on our records. Never heard a bad work from him and have never had an bad experience. Simply the best in my opinion ! The prices always seem to be the cheapest as well, if not they'll be close enough so we go with them as we trust them.

I for one am very happy with the seller.

Great experience, amazing customer service. And always best quality.

3 times ive ordered parts and more to be ordered, each time ordered online very easy and smooth process, had a issue with deliveries going to the wrong address a quick call and a chat and its been dealt with by a friendly member of staff. So far its been a great company to deal with.