Bison Parts Reviews 

Excellent service with packaging and labelling my self-arranged shipment to Belgium. Fair price, quick response, very polite and no funny business.

Dont trust whatever they say on the phone. Unless you order by email they don't stand by anything they say. My part was delivered to the wrong person and I didn't get it till after there 28 day return policy ended, the part didn't end up fitting and when I asked to return it they said that it was over the days and also they don't do returns on ordered in parts. I specifically asked when ordering the part on the phone whether it was returnable and was told it was. Not to mention the reason it was over the 28 days because they sent it to a different person's name at my address not mine!

Very good arrived well packed and in bubble wrap and selophane. would definately use this ebay car parts seller again. 😀👍👌🙌👏🤜🤛😉

Normally they answer questions quickly but I sent in a multipoint question and the answer was mixed.
Some parts not answered, some parts the reply wasn't helpful. Normally you get a complete answer but this time I had to reply with follow up questions.
Maybe I hit a rushed agent, maybe they answer quick as possible, or number per day and mine required more effort to understand.

Many thanks for the reply, it is probably my lack of knowledge and vagueness but this time I went elsewhere.

Bison Parts has an excellent service, very quick to respond to your enquiry and very quick to ship your product once you agree to buy and pay for it.Thier products are value for money and meet quality standards. Will always go with Bison parts!

Great products, great service and speedy delivery.

We have bought a few things from Bison now and have been extremely happy with what they send. The customer service is second to non, nothing is too much trouble. Thank you for speaking in layman terms to a complete dummy when it comes to parts for trucks.

Very friendly staff. They are cheap but the quality is excellent. I can only recommend them!

Fantastic customer service, Went above and beyond expectation. Highly recommended!!!

It is easy to give good customer service when things go right. It's when things go wrong that a business really shows their commitment to customer service.

Without going into detail my order went wrong, badly wrong. Although this was not the fault of Bison Parts they took care of everything and put matters right.

Extraordinary service Bison, thank you.

Absalute top set of lads here went out of there way to get the correct parts needed. Go here for all you iveco daily parts thanks guys see you next time something drops off lol

Very helpful & quick to respond to email. I bought a water carrier and it was exactly what I wanted.

Very good serious client service and very good parts for my car. Thank Bison Parts.

They advertise the right part but they send something different. Apparently it was a mistake but has cost me £300. There are other sellers with better quality parts and they send the correct one. I will not buy from this company again.
September 21, absolutely rubbish reply. No customer service whatsoever and no integrity. Do not purchase from these clowns unless you want a rubbish part or something that doesn't fit.

Parts ordered and delivered Quickly like always, but on this order a mirror arm replacement For one of my lorries didn't adjust correctly and had to be removed and sent back for refund. 5 weeks on and no refund. Bison parts have stated that until their supplier refunds them I will not get my refund. I have never known an online seller to operate like this before. Such a shame but as there are lots of firms selling the same things I’ll move on to another supplier for future orders.

Ordered a replacement door handle for Renault traffic. The part was sent promptly and was the right part. Unfortunately it broke at the pivot point of the handle within five days. Clearly the plastic quality of this particular part is poor. I did understand it was not a genuine Renault part but thought it would give better service than a few days. I managed to use the handle part of the original which has been on over ten years and the inner workings of the new unit to make up a working handle from the two.

Best price and arrived on time. All good and would use again.

Very good service parts very good quality I would recommend them always

Fast delivery and good prices, happy to recommend Bison Parts to anyone...:-)