I have had the cottage pie and the lasagna. Cottage pie , I think there must be a shortage of potatoes and mice because it has the thinnest layer of mash on top and so much gravey in the mince that... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bisto Gravy Cranules. Unworthy of even one star. I’m expat in New Zealand and we’ve always been able to get imported Bisto gravy here, which has been decent up until this year 2024. Whatever the... See more
Of this Aah! Bisto Classic Cottage Pie, the mashed potato (53% of the total) has the taste of finely divided 'reconstituted' potato and is utterly bland, with the consistency of cotton wool. Of the re... See more
Bisto Reduced Salt Gravy Granules. I noticed lately that the amazing Bisto gravy flavour has gone, and it's now bland, almost tasteless. What happened? Won't be buying again, until I hear the old... See more
Company details
Information provided by various external sources
From family favourite gravy granules to our new Bisto Made Simple pastes, explore our range and discover how we have something for all occasions.
Contact info
Bisto Beef Lasagne
Bisto Beef Lasagne. Absolutely dreadful avoid at all costs. So liitle mince in it and an awful sweet sauce. Bit of mince i got was all gristle. Came out of the tub after being microwaved and looked like slop. Not like the firm meat filled lasagne on the picture.
Shame that there is no opportunity to…
Shame that there is no opportunity to do a minus review. considering that bisto has such a good reputation, I have tried several of their meals and all are tasteless. in each case of these meals I only managed 1 or 2 mouthfuls before throwing them away. Horrendous... DON'T BOTHER WASTING YOUR MONEY!!
Disgusting. Ruined Christmas Day
I had family from Ireland for Christmas Dinner. I got organic chicken + veg from a farm in Herefordshire.
I made a mistake by getting vile Bisto Gravy Granules. Everyone had poured it on their dinner and asked me did I spill sugar somewhere.
I was fuming.
I checked the gravy - it’s loaded with sugar. The label had sugar - they loaded it with sugar as a filler.
I complained to Premier Foods.
Sarah - Customer Relations Advisor said they sent me vouchers - I never received them. People don’t care anymore. I don’t want them anyway - Disgusting
aaaaah Bisto sickening
Absolutely disgusting...
There are only two things that I can say about this bisto shepherd's pie...
1.Pure slop...
2.Baby food...
As I've got some more in the freezer which will be getting binned tomorrow...I wont be buying any other bisto product...
Stick to just selling bisto gravy...
Bisto frozen. urghh. disgusting. dont bother
My partner bought my mistake from frozen section instead of from chilled area. It smelt bad, looked bad and tasted terrible.... i had lasagne
I got fed up of cooking during…
I got fed up of cooking during lockdown.
Your £1 ready meals are perfect, they taste delicious.
BUT
There is gristle😲😖 in EVERY single mouthful of cottage pie, shepherds pie and hotpot anything with Meat in!!!
My kids called it gristle cottage pie and gristle hotpot😖 they won't eat them anymore. It was going to be my easy suppers.
Please will you take this on board?💖
Poor attempt
The clasic shepards pie is a huge let down expected far better with bisto stick to gravy
Very poor quality food.
Bought a Bisto Chicken dinner advertised as 100% chicken breast.
On cooking found it to be 90% bone and 10% gristle.
Returned the packaging to Kerry Foods (as requested on the box) who originally denied receiving it but now have advised "they cannot respond during the Covid19 pandemic".
Honestly I cannot believe that a company with such a well known name as Bisto supply such an incredibly poor quality product but also then will not accept ANY responsibility.
Do not buy the bisto chicken hotpot ready meal!!!
Just had a chicken hotpot ready meal.....biggest mistake ever!!! I purchased this expecting a tasty quick meal from a well known brand so I expected quality,how wrong was I!!! There were two tiny pieces of chicken and ONE tiny chunk of carrot. The rest of it was just gravy and potato. What a massive disappointment never again will I purchase any bisto ready meals often you find ready meals have little meat but to have no veg either is disgusting!!!
DO NOT BUY BISTO SHEPHERDS PIE READY MEAL
I bought the Bisto Shepherds Pie, and hubby and I had one each for lunch today.
Dear god in heaven, I will never, ever buy it again - it's disgusting!
There was a very thin smearing of completely tasteless goop under a thick layer of totally unseasoned mashed potato.
The goop had gristle AND bone in it and I don't believe it had any meat.
We buy this kind of thing for a lunch at work as it's quick and easy, and hubby hates sandwiches etc.
But truly, don't ever buy this, I simply can't tell you how revolting it was.
I do not think many would disagree with…
I do not think many would disagree with me when i say "Bisto" is a brand name that every family has trusted for generations. The trust built on a foundation of quality products and the launch of the Bisto ready meals range would have suggested that quality continues however sadly that is definitely not the case. These meals are packed with cheap ingredients fatty meat and extremely salty to taste. Very disappointing Premier foods i feel you have let you and us down.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








