I've been a contract customer with them for 4 years. If youŗe looking for a phone contract in Latvia, avoid them. They have terrible customer service. Their customer services representatives... See more
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See what reviewers are saying
after Bite took over Baltcom the quality of landline telephone service has gone down the pan. Eventually we requested cancellation of the service. Bite shop representative insisted that only the accou... See more
Nice free roaming in Europe. They have cut it at all so all my vacation in Italy I have no any possibilities to make or receiving calls. They have changed my tariff which I had for 5 years to new one... See more
The company constantly finds ways to scam their customers. After 6 days in Greece without changing the location they have now proceeded to tax me for non European zone with much, much higher costs... See more
NO roaming in Europe
Nice free roaming in Europe. They have cut it at all so all my vacation in Italy I have no any possibilities to make or receiving calls. They have changed my tariff which I had for 5 years to new one working just in Latvia without any information to the client. Once you find yourself without any connection. As soon as I back to Latvia I will change the operator.
June 20, 2017
Unprompted review
The very best Latvian mobile operator
I've been with Bite for 5 years already, having the prepaid mobile sim card.
Bite's main advantage is clear and fair price policy. You are charged for their service as little as possible, unlike of some of their competitors.
For less than 5 EUR you have unlimited calls and SMS to main Latvian networks. If you call is not covered by your bundle, the warning will sound before your call is connected and balance charged.
Every month a different internet usage bundle apply depending on your internet usage, making your internet as cheap as possible.
Network coverage is excellent in cities, average as expected everywhere else.
Customer service is always there to help, friendly and polite. When abroad, you can call CS free of charge.
December 6, 2016
Unprompted review
Terrible customer service, even for Latvian standards
I've been a contract customer with them for 4 years.
If youŗe looking for a phone contract in Latvia, avoid them. They have terrible customer service.
Their customer services representatives that I spoke to (Alise Latiņa, Oksana Stankeviča) are rude and completely inflexible.
If their company has done something wrong, they refuse to put it right. I've ended up having to pay countless euros for their mistakes.
I left them a few weeks ago due to price hikes, and I'm much happier.
June 30, 2016
Unprompted review
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