I am an user of Bitoasis , it’s purely a scam , not at all friendly, you invest and they discontinue the altcoin and your money gets stucked and it’s hard to withdraw your money , so please be aware
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Bit Oasis. Initially an extremely positive experience. For months now, it's completely stalled, demanding KYC redo without completing the process. This issue is common among many users. I'm starting t... See more
Company replied
I bet this company is underwater and bankrupt. Get your money out before its too late. I'm glad I transferred all my crypto out of there months ago when they kept closing my requests without respons... See more
Company replied
The support team of BiOasis on whatsapp is simply outstanding. They are very clear in their requirements, doesn't waste time and the time taken to fix the issue is commendable. A special thanks to Fir... See more
Company details
Written by the company
BitOasis is the MENA region’s largest cryptocurrency exchange for Bitcoin and 60+ cryptocurrencies. BitOasis clients can trade using local currencies like AED and SAR!
Contact info
Dubai, U.A.E.
- help@bitoasis.net
- bitoasis.net
You should know
No recent history of asking for reviews
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Replied to 91% of negative reviews
Typically replies within 2 weeks
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I was trying to withdraw alt coins like…
I was trying to withdraw alt coins like MANA and XRP using the iPhone App, does not work. Even on the desktop App, you cannot move any of the ALT coins without a hassle. Stay away and stick to Binance, larger, better and just superior now that Binance is in Dubai.
I would honestly stay away. Its really inconsistent and not reliable even though they have been around for quite a while.
Cheers.
O

Reply from BitOasis
Supportive
Due to relocation, I couldn’t access to my wallet because of expired phone number.
The staff was very supportive to fix the problem and I could successfully move my asset to my current wallet.
Recommend!

Reply from BitOasis
Very good and quick service
Very good and quick service
Will recommend to all

Reply from BitOasis
I really like BitOasis the Pro trading…
I really like BitOasis the Pro trading platform allows me to place a predictive buy and wait and see. Often I can the tokens over night once USA begins trading, allowing me to get a better rate than the market rate at the time I placed my order. It works very well. Also I noticed they added a suggestion I gave about “Your Portfolio” to see its change. Great work from the BitOasis team.

Reply from BitOasis
Best and legit crypto exchange service…
Best and legit crypto exchange service in UAE with best rates but four stars only bcuz they don't much crypto currencies to play it

Reply from BitOasis
I had a great experience upon…
I had a great experience upon submission of query, immediate response received from customer care

Reply from BitOasis
Misleading Communication: You promote a desposit in KD while no trading is enabled in KD
You promote and enable a deposit in KWD. After making a deposit of KWD1000 back on 12 Jan 24. I was unable to do a trading transaction to buy bitcoin, a sign pop up that I don't have enough balance. After emailing help@bitoasis several times and waiting for 2 weeks, I was informed on 29 Jan By Mr Taher that I have to try to pairing the coins with KWD.
After Reply back to Mr Taher with a screen shot that all digital pairing are in Dhs or USD (which am familiar with). He replies back that after further checking it appears the pair KWD-BTC is only available in Lite.
However he offered me a solution to withdraw the KWD 1000 back to my account and re-deposit in AED.
When I informed him to refund me the 5% you charged me for my Credit cards deposit amounting to KD 50 and to waive the KD6 for withdrawal fees. He replies back that there has been miscommunication from his side which he sincerely apologizes for it.
However my request of refund will not be possible.
Why as your customer since July 2019 should I bare the consequence of a wrong communication from Bit Oasis and pay for fees , I am not supposed to.
Why do you enable a KWD deposit while I can't trade in KWD.
Last Point is the profit am supposed to earn since I tried several times to set a trade to buy bitcoins as limit price of Dhs 150,000 while today Jan 30 the price is around Dhs 159000. (check on you system).
Sincerely
Dany Bazzi

Reply from BitOasis
I open ticket and they respond me in…
I open ticket and they respond me in 24hrs.. And solve my problem
Thank you team

Reply from BitOasis
Great support and excellent Services
Great support and excellent Services, special thanks to SAWSAN from support team

Reply from BitOasis
i think Bitoasis is giving best service…
i think Bitoasis is giving best service and fast deposits but withdrawal takes 5days. but overall its best in the world!!!

Reply from BitOasis
quick
quick, prompt and efficient response and service from the team

Reply from BitOasis
BitOasis is garbage.
I registered, completed Tier 1 verification, and successfully transferred crypto to BitOasis. However, my attempt to deposit funds from a linked bank account resulted in my account being locked. Despite confirming it wasn't a bank issue, the first-level support proved ineffective. After escalation, a BitOasis representative called, stating my Tier 1 verified account was locked without a clear explanation. They insisted on a video chat for verification, offering no alternatives. Refusing video chat, my account remains locked, rendering funds inaccessible. I find this platform unreliable and won't use it again.

Reply from BitOasis
BitOasis has all potential to be MORE…
BitOasis has all potential to be MORE THAN EXCELLENT. however current service is slow, which raised few concerns about transparency

Reply from BitOasis
Reply immediately any enquiry
My issue was I can not deposit the fund in my wallet.
With the help of team of BitOasisGCC it’s done thanks

Reply from BitOasis
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