Bitrefill Reviews 2,705

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I started using Bitrefill after Binance Card was terminated in EU. I was a bit skeptical in the beginning, as crypto card services can be a struggle. Bitrefill has been a great surprise. The service... See more

Company replied

Rated 3 out of 5 stars

The cards (Visa) come through but are denied sporadically. Although Bitrefill do respond fast, the responses are useless and palm them off on whatever provider they use to generate the card. Authorize... See more

Company replied

Rated 5 out of 5 stars

I was a little hesitant because this is the first I have ever used bitcoin to purchase anything, but it was absolutely the easiest thing to do! Bitrefill makes the transaction smooth and fast!!

Company replied

Rated 5 out of 5 stars

I had a great experience with this service! Everything was fast, smooth, and very efficient. The process was simple and didn’t take much time at all. I really appreciate how quick and reliable the ser... See more

Company replied

Company details

  1. Online Marketplace
  2. Cryptocurrency Service
  3. Gift Shop
  4. Internet Shop
  5. Phone and Internet Service

Written by the company

Bitrefill is the ultimate platform for using crypto in everyday life since 2014. With payment methods including bitcoin, ethereum, solana, polygon, and more, you can choose from over 10,000 gift cards around the world, pay bills, top-up mobile phones, and even use the Lightning Network for fast, low-cost bitcoin transactions. Operating in 170+ countries, we make crypto easy to live on globally.


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You should know

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

They sell product that are not for you…

They sell product that are not for you region without stating it, then if you contact their support they will just say they can't help you, stay away.

February 9, 2026
Unprompted review
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Reply from Bitrefill

Hi Pierrick, we do list products based on region and will always disclose which regions products can be use in. If we made a mistake please share your ticket number with us so I can look into it on your behalf.

Rated 5 out of 5 stars

Everything works exactly as it should

Everything works exactly as it should. Fast, smooth transactions and no issues with orders. Support is helpful and responsive when needed.
The only improvement I’d suggest is adding a used/unused filter in “My Products.” For people who buy lots of gift cards, it’s easy to miss one by accident, I actually once found an unused €200 card much later because of that (was bored and looked manualy card by card lol)
Overall, still an excellent and reliable service.

January 31, 2026
Unprompted review
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Reply from Bitrefill

Hello! Thanks for the review and great suggestion! One thing you can do is mark a card used, which will then move it into a "used" category separate from other purchases. I'll share your feedback with the devs as this should be a simple thing to add ☺️

Rated 5 out of 5 stars

I've used bitrefill for years

I've used bitrefill for years, works great never had a problem with it, highly recommend.

February 8, 2026
Unprompted review
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Reply from Bitrefill

Thanks for sharing your experience Alex! We always love hearing from bitrefill OGs!

Rated 5 out of 5 stars

they were fast

they were fast, when I used ETH it was damn near instant result and the gift card worked, 10/10

February 6, 2026
Unprompted review
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Reply from Bitrefill

Living on crypto just hits different! Who needs fiat when crypto is 100x better?

Rated 5 out of 5 stars

Refill pin

I had an issue where a refill PIN I purchased showed as already used, which was obviously frustrating at first. I contacted Bitrefill’s support team, and they handled it professionally and quickly. They refunded the full amount and even added an extra $5 as compensation for the inconvenience. Mistakes can happen with any service, but what really matters is how they’re handledand Bitrefill definitely did the right thing. I appreciate the honesty, fast response, and excellent customer service. I’ll continue using them with confidence

February 7, 2026
Unprompted review
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Reply from Bitrefill

Hey Dennis, thanks for the honest review. We HATE when things like this happen and don't want the customer feeling neglected. You paid for something and expect it to work properly. Thanks for being patient with us while our team worked towards a fix.

Rated 5 out of 5 stars

been using this from last year

been using this from last year, every time got geniune purchase; however, sometimes the payment was delayed, but I got the product anyway

February 6, 2026
Unprompted review
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Reply from Bitrefill

Thanks for the honest feedback. It's true, sometimes payments are delayed due to onchain congestion. Don't sweat it in those moments b/c as soon as the transaction is confirmed your order will immediately process. You can alway top up your account balance too if you don't want to wait on transactions ☺️

Rated 5 out of 5 stars

Super easy

Super easy, convenient, and fast

February 5, 2026
Unprompted review
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Reply from Bitrefill

Thanks for the review Amy!!

Rated 5 out of 5 stars

Great simple service

Heard the btc sessions and bitcoin audible guy talk about bitrefill and finally used it to buy a google play card after my CC choked on a YouTube superthanks donation. Great service!

February 4, 2026
Unprompted review
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Reply from Bitrefill

Love to hear about your experience Paul! Ben from BTC sessions is a great friend of ours! He has some of the best BTC content available!!

Rated 5 out of 5 stars

Quick

Bitrefil is very quick, I always receive my giftcard within seconds. Ive bought over 50 giftcards and only had an issue 1 or 2 times, which support fixed for me within a day

February 1, 2026
Unprompted review
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Reply from Bitrefill

Hi Payton, thanks for the review and sharing your experience with us. We are always available to help in the event there's an issue! Thanks for being a return customer...we really appreciate it!

Rated 5 out of 5 stars

The smoothest card buying platform…

The smoothest card buying platform ever. Got my card in seconds. After spending days trying to buy on other platforms including playstation official site, I finally got it here in literally seconds.

February 1, 2026
Unprompted review
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Reply from Bitrefill

Thanks for sharing your experience Taiwo!

Rated 5 out of 5 stars

Buy amazon e-gift cards with Bitcoin

I can buy amazon e-gift cards with bitcoin very easy and very quick. That's the only website I ever seen to have a service like that.

January 30, 2026
Unprompted review
Bitrefill logo

Reply from Bitrefill

Thanks for the review! While there are other sites like ours, we pride ourselves in being the biggest and offering the best selection! We've been serving the crypto community for over 14 years and are only getting started!

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Bitrefill, even though the situation started as my own mistake. I accidentally overpaid a very large sum of money approximately $26k over the for a gift card due to my own negligence. To my surprise and relief, the Bitrefill team handled the situation with complete honesty and professionalism and promptly sent the excess amount back to me after I verified my identity.

I am extremely thankful for their integrity and approach. It’s rare to see a company go out of its way to do the right thing when they technically didn’t have to. This experience has given me a lot of trust in Bitrefill, and I will absolutely continue using and recommending their service. Thank you for the ethical business practices.

January 30, 2026
Unprompted review
Bitrefill logo

Reply from Bitrefill

Hello! Thank you for the kind words, I'll be sure to share this with our team. FWIW, that money was never ours so as soon as our devs noticed it, they told our CS team to be on the lookout for a support ticket so they could initiate the refund. We always want to do the right thing, it's the foundation the company was built on. Thanks again for the kind words and being a valued customer!

Rated 5 out of 5 stars

Uber Eats Gift Card Review 10/10

this is great bro. I found this site sketchy as I've never heard of it, but the service was fast and everything went perfect. Definitely ordering again.

January 29, 2026
Unprompted review
Bitrefill logo

Reply from Bitrefill

Hey Dev, we totally understand. As they say in the Bitcoin space, "don't trust, verify". We value every customer that gives us a shot as we can prove ourselves as a company worth trusting. Thanks for the love!

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