Swiftly delivered, safely packaged and with free postage as well. I usually pick one up from Jarrolds in Norwich but since they have given up their book department I was well pleased to buy one direc... See more
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I contacted the company to say that I had not received my order, they immediately got back to me and said that they had checked with the post office who said that they had misplaced the item, Bitternb... See more
Excellent communication, the book i purchased arrived on time. I ordered 2 books by mistake, I contacted Bittern Books and they arranged for the book to be picked up (luckily their business is nearb... See more
The very excellent local Norfolk bookstore. Excellent choice of books, fast shipment. I especially want to highlight how high-quality packaging is - books were wrapped in an additional internal pap... See more
Company details
Written by the company
Distributor and wholesaler of local interest books and maps for the East of England
Contact info
Unit 35D Scottow Enterprise Park, Badersfield, NR10 5FB, Norwich, United Kingdom
- 01603739635
- office@bitternbooks.co.uk
- bitternbooks.co.uk
4.9
Excellent
809 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Ordered a Tide Table booklet and it…
Ordered a Tide Table booklet and it arrived the next day. Excellent.
January 27, 2026
It arrived very quickly lovely book
It arrived very quickly lovely book. Congratulations to Robert Simper, please will someone proof read for him to rule out the typos so that reviewers cannot carp.
February 2, 2026
Swiftly delivered
Swiftly delivered, safely packaged and with free postage as well.
I usually pick one up from Jarrolds in Norwich but since they have given up their book department I was well pleased to buy one direct from Bitternbooks at no extra expense. Well done Bitternbooks
January 26, 2026
Clear website which is easy to use
Clear website which is easy to use. Order was dispatched very promptly.
January 29, 2026
Good books in good time
Speedy delivery and a great choice of books. Thank you, Bittern Books!
January 20, 2026
Great company
I have purchased from this company several times. They always process orders quickly, sending them out to arrive on time and undamaged.
Thank you.
January 21, 2026
Tide tables Norfolk and Suffolk
Tide tables . These were delivered promptly and are as expected as I have had them previously . It would be great if the Norfolk and Suffolk books could be combined is a single book.
January 21, 2026
Unexpected extra costs
The books became very expensive because I had to pay extra for customs.
January 19, 2026
Reply from Bitternbooks
Thank you for your feedback. Unfortunately customs charges in Europe and elsewhere are beyond our control. Many countries, including the UK, do not charge VAT or duty on books, but Belgium is one that does.
There is a warning on our shipping information page, but perhaps we could add a warning at checkout - I will look into that.
We specifically don't advertise or promote our products outside of the UK because of the high costs of shipping and customs charges.
Ease of purchase and your support for…
Ease of purchase and your support for local book shops
January 13, 2026
I ordered a local book through…
I ordered a local book through Bitternbooks. Their website was very easy to use and the whole process went very smoothly. It was the first time I had used them and will definitely use them again.
January 12, 2026
Super fast shipment!
My order was shipped really quickly to The Netherlands. I was delighted to have the books so soon. Of course due to Brexit I had to pay VAT at this end. 🤨 But that's not your fault.
January 12, 2026
My books arrived as scheduled
My books arrived as scheduled. The price was very competitive and although there was a delivery charge for a small order, this was reasonable and not excessive.
I was kept informed at all stages.
January 12, 2026
Quick,easy and reasonably priced…
Quick,easy and reasonably priced supplier of speciality books.
January 9, 2026
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