Swiftly delivered, safely packaged and with free postage as well. I usually pick one up from Jarrolds in Norwich but since they have given up their book department I was well pleased to buy one direc... See more
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Review summary
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I contacted the company to say that I had not received my order, they immediately got back to me and said that they had checked with the post office who said that they had misplaced the item, Bitternb... See more
Excellent communication, the book i purchased arrived on time. I ordered 2 books by mistake, I contacted Bittern Books and they arranged for the book to be picked up (luckily their business is nearb... See more
The very excellent local Norfolk bookstore. Excellent choice of books, fast shipment. I especially want to highlight how high-quality packaging is - books were wrapped in an additional internal pap... See more
Company details
Written by the company
Distributor and wholesaler of local interest books and maps for the East of England
Contact info
Unit 35D Scottow Enterprise Park, Badersfield, NR10 5FB, Norwich, United Kingdom
- 01603739635
- office@bitternbooks.co.uk
- bitternbooks.co.uk
4.9
Excellent
809 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Order made and order processed and…
Order made and order processed and delivered super efficiently. It's as simple as that. Happy customer.
January 2, 2026
No complaints
Correct item received in good condition within the advised time frame - what's not to like?!
December 30, 2025
Quick shipping and easy transaction!
Quick shipping and easy transaction!! They offer a great selection of titles at a fair price.
December 30, 2025
I contacted the company to say that I…
I contacted the company to say that I had not received my order, they immediately got back to me and said that they had checked with the post office who said that they had misplaced the item, Bitternbooks sent me another one. Guess what? I received the replacement within a few days, then a day later I had another one delivered! I contacted the company who said that I could keep the extra item. Excellent customer service.
December 22, 2025
Great quick service especially at such…
Great quick service especially at such a busy time. it made a nice useful gift . Nice easy to use tides table booklet .
December 19, 2025
If I could give 10 stars I would
If I could give 10 stars I would. Steve was incredible in supporting my order. Thank you so very much for going above and beyond - Helen
December 18, 2025
Arrived in time and booklets as expected
December 24, 2025
Very quick delivery.
Did well to get it to me so close to Christmas. Much appreciated, thanks.
December 22, 2025
I made a mistake
I am thrilled with the service I received recently.
I had made an error on my Order. It was spotted as the Order was being compiled and corrected, and I received exactly what I wanted, not what I had ordered!
November 24, 2025
Thank you for an excellent transaction
Thank you for an excellent transaction. Great communication and excellent packaging and fast service. Thank you
November 26, 2025
The fact my postman colin went and…
The fact my postman colin went and retreved my package that had been delivered in correctly again by a post person that clearly did not read the delivery address !
Colin was very apologectic about it, thank goodness he is back.
November 27, 2025
Your bookshop was the only place I…
Your bookshop was the only place I could find an up to date copy of an A-Z of East Anglia to buy online. So that was very good, it was easy to order and arrived very quickly. Thank you, I was so pleased.
November 26, 2025
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