I'm really happy with the shop! I have already ordered twice and the products were always just as described. Much better quality than any other fast fashion store and much cheaper! I always receive th... See more
BlackBetty
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See what reviewers are saying
My purchase came in good condition, well sealed. When I opened the package the label attached the the jumper had been cut up, I presume the price had been cut off. And no paper receipt/retur... See more
I’ve ordered from Blackbetty 8 times without problem in a span of 4 months. Order is confirmed and shipped immediately and Always received my order within 10 days from despatch. I had 1item refunded i... See more
Everything arrived and was of a decent quality, however the "well known brands" turned out to be a Polish store I had never heard of. I managed to find the exact items I'd brought on their website,... See more
Company details
Information provided by various external sources
Hey! Welcome to the BlackBetty Trustpilot page - we're so glad you could make it. BlackBetty is the only place to buy quality high street fashion with an average 70-90% off the original retail price. That means we have thousands of new products every week for mostly under £10. Customer service is super important to us so we set up this page to give a transparent view of what our customers think about their shopping experience on BlackBetty.
Contact info
United Kingdom
- hello@blackbetty.com
- blackbetty.com
People also looked at
Clothes are at great prices, however
Clothes are at great prices! My review would have had more stars if I had found customer service a bit better! My tracking number was incorrect and I tried multiple times to contact customer service. I eventually got a reply but my goods were already with me.. quite slow shipping! Be prepared to wait 2+ weeks
Great shopping experience
Great shopping experience. Great customer services.
Recommend it .
Love and addicted to shopping on BlackBetty
Love shopping on BlackBetty! I'm addicted and love my new coat! Total bargain! Would recommend to anyone!
I did n't even recieved the item i have …
I did n't even recieved the item i have ordered. They are not responsible at all. Very bad experience.
Very good range of clothes and shoes …
Very good range of clothes and shoes and great quality and service providers
Great service and quality goods
Perfect!!!!!
Accurate items description
Accurate items description , good customer service , clear terms and conditions, just in time delivery.
Never got the delivery
Great service
Slow delivery but completely worth it
Slow delivery but completely worth it, very happy with the item
Clothes horrible
Clothes horrible , will never buy again from this website
Quality clothes at knockout prices just …
Quality clothes at knockout prices just wish they would arrive quicker lol x
Questionable 'brands', but alright clothes.
Everything arrived and was of a decent quality, however the "well known brands" turned out to be a Polish store I had never heard of.
I managed to find the exact items I'd brought on their website, and the prices were exactly the same. No major discount at all.
If you're looking for cheap clothes it's alright, but I was disappointed by their suggestion that you were getting a bargain from a well known brand.
Beautiful clothes totally happy with …
Beautiful clothes totally happy with everything
Very cheap but unfortunately reflected …
Very cheap but unfortunately reflected in the quality of fabric and poor shape of clothing
Absolutely awful
The items looked as if they had been tried on and were creased and not good - more like jumble sale items, no paperwork with the parcel and no returns slip. I have e-mailed asking for a refund and asking how to retun the items but have been ignored.
Great site!
Great site! Everything i have recieved has been good quality and true to size.
Awful experience with Black Betty!
Awful experience with Black Betty!
Items I received where of terrible quality.
Buttons hanging off itemas all creased and really cheap fabric.
I contacted to acquire the returns address and was told that there wasn’t one as they where changing offices.
That was before Christmas.
I am still waiting for the address and a refund!
Will not be shopping here again.
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