Fantastic service from Black Iron Horse. The technician went above and beyond to troubleshoot a tricky issue with my bike, and instead of taking the easy route, he took the time to find the real cause... See more
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We are extremely pleased with our Polly Family, which we bought in the summer of 2023: precise handling with the rear-wheel turning, a nice smooth ride, and masses of space for two biggish kids an... See more
Company replied
We just received our Polly cargo bike less than a month ago and have been very happy with it. It took us 2-3 days to getting used to the unique rear wheel movement system, but afterwards, driving it i... See more
Company replied
If you are not in the towns where these people have service agreements to service the bike you should not go with the option. We reached out to them to ask if we can have the bike serviced by someon... See more
Company replied
Company details
Written by the company
BLACK IRON HORSE Cargo Bikes is where sustainability, quality and smart design meet. We strive to produce the best cargo bikes.
Contact info
Nørrebrogade 41, 2200, Copenhagen N, Denmark
- 33313027
- hello@blackironhorse.com
- blackironhorse.com
3.7
Average
74 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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superior experience - great steering and motor support
The Black Iron Horse bicycle provides a superior experience in so many ways. Excellent steering (rear steering system) and a smooth gearing and motor system compared to other bicycles I’ve tried.
May 5, 2020
Unprompted review
Reply from BLACK IRON HORSE
Thank you Adam, for that nice 5 star review ! We are glad that you like our bike! Best, Jesper
I have received great service and an…
I have received great service and an excellent product.
September 23, 2019
Unprompted review
Reply from BLACK IRON HORSE
Thanks - I means the World to us. Drive carefully. Best, BLACK IRON HORSE
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