Blackmoor Home Reviews 

332
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently mention that orders arrive very quickly, often within just a couple of days, and products are securely packed to prevent any transit issues. Consumers consistently appreciate the wonderful product quality, stylish kitchen designs, and very competitive prices offered across the entire range. Though some customers noted occasional issues with external delivery services, receiving items that were damaged upon arrival, or dealing with poor internal packaging. People also mentioned experiencing delivery delays or finding missing parts from their orders, although most buyers remained very happy with their overall purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality, design, and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting super fast shipping and well-packaged items... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and finding the items to be... See more

Order

Reviewers mention positive feedback about order processes, noting that the site is easy to use and purchases... See more

Price

Reviewers highlight positive aspects of price, noting that goods are offered at great and competitive values.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the... See more

Rated 5 out of 5 stars

I placed an order and within days the items were delivered to my door. They were well packed in boxes suitable for their size and strong enough to protect them from the rigours of the uk delivery sy... See more

Rated 5 out of 5 stars

My order arrived well packed and extremely quickly and I'm more than impressed with my new pans they look top notch ! they are easy to use not heavy at all which is something that was looking for a... See more

Rated 5 out of 5 stars

I was trying to find new filters for an Blauplunkt air purifier for about 6 months & almost gave up when I spotted the right type in Blackmorehome's stock list..I ordered right away & the package arri... See more


Company details

  1. Countertop Store

Written by the company

Blackmoor Home is a UK kitchenware and homeware brand specialising in high-quality cookware, kitchen appliances, bakeware and everyday home essentials. We help home cooks create delicious meals with reliable, affordable products designed for modern kitchens. Our product range includes non-stick cookware sets, stainless steel cookware, induction-compatible pans, frying pans, saucepans, bakeware, air fryers, coffee machines, kitchen accessories and household essentials. Whether you're equipping a first home, upgrading your kitchen or replacing everyday cookware, Blackmoor Home offers practical solutions built for performance and value. Designed with durability, functionality and ease of use in mind, our products are suitable for a wide range of cooking styles, from quick family meals to more advanced home cooking. We focus on combining quality materials, contemporary design and accessible pricing to deliver products customers can trust. Customer satisfaction is central to everything we do. From fast UK delivery and responsive customer support to carefully developed products and clear product information, we strive to provide an outstanding shopping experience from purchase through to everyday use. Thousands of customers choose Blackmoor Home for cookware, kitchen appliances and home essentials that combine quality, reliability and exceptional value.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

332 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(332)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far so good

So far so good. Quick delivery and the pans seem high quality. Thick bases and sturdy feel. Only used a couple of times but impressed with the non stick performance.

November 27, 2024
Rated 5 out of 5 stars

Fab New Saucepans for our kitchen

Ordered some milk pans & an 18cm & 20cm saucepan. Lovely blue colour, super non stick & overall very nice to use.

Only suggestion would be, maybe a plastic handle on the saucepan to avoid them getting hot & burning yourself whilst cooking

November 26, 2024
Rated 1 out of 5 stars

Shocking service

Shocking service, no customer service at all, no replies to emails, no answer to the phone number any day or time, also shocking packaging, who sends out tea coffee and sugar canisters with NO bubble wrap so they were all clinking around in the box, luckily they were ok, would not recommend this company at all

November 13, 2024
Unprompted review
Rated 2 out of 5 stars

Damaged item

Received an order of bread bin, tea, coffee and sugar set. All lovely apart from dent in tea canister. I have phoned 5 times, no answer, sent 2 emails with photos attached, into week 2 and no response. Not ideal. Order number BM6123

October 21, 2024
Unprompted review
Rated 4 out of 5 stars

Quick arrival; good quality; very poor packaging!

Arrived very quickly, great tracking information all the way, product a stainless steel three-tier steamer, looks high quality - however, the packaging was terrible, such that carrying the heavy product, the lid fell on my foot!

This is a gift for my father, which I need to give him this coming Monday, for his birthday. It literally needs taping back together. The box was so old and worn looking, this looks like a packing, not a transit issue.

Very disappointed, as it will look so bad taped together.

Not sure if would buy again from this company. My dad would understand a taped together box, but another recipient might think it looked cheap and tacky to receive as a present.

N.B. For some reason, Blackmore home appear to have not seen this, as they keep emailing me, asking for a review. Here it is!

September 10, 2024
Unprompted review
Rated 5 out of 5 stars

Cast iron casserole dishes

I purchased two cast iron casserole dishes, I'm very pleased with the products, the speed of delivery and service were 1st class. If you want lightweight cookware then avoid cast iron.

September 2, 2024

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