Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the... See more
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Blackmoor Home is a UK kitchenware and homeware brand specialising in high-quality cookware, kitchen appliances, bakeware and everyday home essentials. We help home cooks create delicious meals with reliable, affordable products designed for modern kitchens. Our product range includes non-stick cookware sets, stainless steel cookware, induction-compatible pans, frying pans, saucepans, bakeware, air fryers, coffee machines, kitchen accessories and household essentials. Whether you're equipping a first home, upgrading your kitchen or replacing everyday cookware, Blackmoor Home offers practical solutions built for performance and value. Designed with durability, functionality and ease of use in mind, our products are suitable for a wide range of cooking styles, from quick family meals to more advanced home cooking. We focus on combining quality materials, contemporary design and accessible pricing to deliver products customers can trust. Customer satisfaction is central to everything we do. From fast UK delivery and responsive customer support to carefully developed products and clear product information, we strive to provide an outstanding shopping experience from purchase through to everyday use. Thousands of customers choose Blackmoor Home for cookware, kitchen appliances and home essentials that combine quality, reliability and exceptional value.
Contact info
Benross House, Goodlass Road, L24 9HJ, Liverpool, United Kingdom
- +44(0)151 448 1200
- afterservice@blackmoorhome.co.uk
- blackmoorhome.co.uk
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Whoops - no discount
There was a mix up with a discount which resulted in the order not enjoying the discount. When I brought this to your attention, I was refunded the discount amount. Thank you. Pleased with frypan and lid and delivery swift. Would use your company again and recommend to others.
Excellent product
Straight forward ordering. Prompt delivery. Fuss free. Excellent product.
Best pan set ever!!!
Great Pots and Pans
Great Pots and Pans but would have liked the opportunity to purchase a lid for the small saucepan.
Items were well.packed
Items were well.packed. casserole dish is lovely, nice shape, just the colour I wanted. Washed up perfectly and so easily nothing stuck.Great price and the scales are just brilliant.Thanks
Missing to extra product
Ordered 2 santoku knives, one came in fine condition, but another is missing save for the product sleeve. I've contacted and simultaneously been ignored by the After Service team. Be wary when purchasing.
Update: Bumped from 1 to 2 stars for now, support is currently sending a replacement that they will try to send within 2 - 3 days of response.
Update 2: Bumped from 2 to 5 stars, product did come within 2 days with an extra knife. Very pleased!
Non stick pans
Have now purchased a wok, fry pan & milk pan
Great to use as long as you remember to use non stick utensils
Nothing sticks & they wash up lovely
Would definitely purchase more items
Very quick delivery and great product
Amazing set quality is fantastic great…
Amazing set quality is fantastic great price fast shipping ⭐️⭐️⭐️⭐️⭐️
Being able to buy a pan lid.
Quality all round
Kept informed all the way through. Items arrived on time and packaged well. Really pleased with the quality of all items received
Happy Customer
I ordered a kitchen bin and it was exactly as described on the website. Arrived in good time too.
Very quick and efficient have ordered…
Very quick and efficient have ordered before very happy.
Would of got higher
Would of got higher, packing not good. Was in very large box, with only thin bubble wrap. So was rattling around box. Was also disappointed that pans were made in China. Wish origin had been on the sire.
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