Blackmoor Home Reviews 

332
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers frequently mention that orders arrive very quickly, often within just a couple of days, and products are securely packed to prevent any transit issues. Consumers consistently appreciate the wonderful product quality, stylish kitchen designs, and very competitive prices offered across the entire range. Though some customers noted occasional issues with external delivery services, receiving items that were damaged upon arrival, or dealing with poor internal packaging. People also mentioned experiencing delivery delays or finding missing parts from their orders, although most buyers remained very happy with their overall purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality, design, and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting super fast shipping and well-packaged items... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction and finding the items to be... See more

Order

Reviewers mention positive feedback about order processes, noting that the site is easy to use and purchases... See more

Price

Reviewers highlight positive aspects of price, noting that goods are offered at great and competitive values.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the... See more

Rated 5 out of 5 stars

I placed an order and within days the items were delivered to my door. They were well packed in boxes suitable for their size and strong enough to protect them from the rigours of the uk delivery sy... See more

Rated 5 out of 5 stars

My order arrived well packed and extremely quickly and I'm more than impressed with my new pans they look top notch ! they are easy to use not heavy at all which is something that was looking for a... See more

Rated 5 out of 5 stars

I was trying to find new filters for an Blauplunkt air purifier for about 6 months & almost gave up when I spotted the right type in Blackmorehome's stock list..I ordered right away & the package arri... See more


Company details

  1. Countertop Store

Written by the company

Blackmoor Home is a UK kitchenware and homeware brand specialising in high-quality cookware, kitchen appliances, bakeware and everyday home essentials. We help home cooks create delicious meals with reliable, affordable products designed for modern kitchens. Our product range includes non-stick cookware sets, stainless steel cookware, induction-compatible pans, frying pans, saucepans, bakeware, air fryers, coffee machines, kitchen accessories and household essentials. Whether you're equipping a first home, upgrading your kitchen or replacing everyday cookware, Blackmoor Home offers practical solutions built for performance and value. Designed with durability, functionality and ease of use in mind, our products are suitable for a wide range of cooking styles, from quick family meals to more advanced home cooking. We focus on combining quality materials, contemporary design and accessible pricing to deliver products customers can trust. Customer satisfaction is central to everything we do. From fast UK delivery and responsive customer support to carefully developed products and clear product information, we strive to provide an outstanding shopping experience from purchase through to everyday use. Thousands of customers choose Blackmoor Home for cookware, kitchen appliances and home essentials that combine quality, reliability and exceptional value.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

332 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(332)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Whoops - no discount

There was a mix up with a discount which resulted in the order not enjoying the discount. When I brought this to your attention, I was refunded the discount amount. Thank you. Pleased with frypan and lid and delivery swift. Would use your company again and recommend to others.

July 16, 2024
Rated 5 out of 5 stars

Items were well.packed

Items were well.packed. casserole dish is lovely, nice shape, just the colour I wanted. Washed up perfectly and so easily nothing stuck.Great price and the scales are just brilliant.Thanks

April 25, 2024
Rated 5 out of 5 stars

Missing to extra product

Ordered 2 santoku knives, one came in fine condition, but another is missing save for the product sleeve. I've contacted and simultaneously been ignored by the After Service team. Be wary when purchasing.

Update: Bumped from 1 to 2 stars for now, support is currently sending a replacement that they will try to send within 2 - 3 days of response.

Update 2: Bumped from 2 to 5 stars, product did come within 2 days with an extra knife. Very pleased!

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Non stick pans

Have now purchased a wok, fry pan & milk pan
Great to use as long as you remember to use non stick utensils
Nothing sticks & they wash up lovely
Would definitely purchase more items

April 11, 2024
Rated 3 out of 5 stars

Would of got higher

Would of got higher, packing not good. Was in very large box, with only thin bubble wrap. So was rattling around box. Was also disappointed that pans were made in China. Wish origin had been on the sire.

February 29, 2024

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