Blackstar Warranties Reviews 

The turbo on my Ford Focus failed after ten months of owning car. Put claim in to warranty company. They found me a local garage to get it repaired. Had to send in proof I had serviced car whilst I owned it and then they paid the garage for the turbo. Friendly staff on phone and repair was hassle free.

Great and straightforward company to deal with would recommend. Paid out to fix my car. No hassle at all.

Had a silver policy that was provided by the car dealership. Made claim as car was knocking when driving. Found the staff very helpful and efficient. Had to pay £35 excess. I was kept informed as the claim was processed. Good and professional company to use.

Everyone should know about this company, absolutely brilliant. My daughter has recently passed her test and her car broke down whilst she was out by herself. She called Blackstar Warranties and they arranged recovery of the car to a local garage and our daughter was brought home. Astonishing service! Next day Blackstar was on the phone to us to confirm that the car had been diagnosed with a failed coil pack and they had authorised the repair. Car was fixed within 24 hours and my daughter was back on the road. Blackstar went above and beyond with their service. Will now be taking a warranty out with them for my own car.

Had a gold policy and the gearbox failed on my car. Blackstar warranties paid my mechanic to carry out the repair. Great company with great service. They kept me up to date and I had the assurance that the work was being done properly as it was done by the garage that looks after our cars

Thank you Blackstar Warranties. Car broke down and they had it recovered to a local garage. Car was diagnosed by their approved repairer, they paid for the repair and car was sorted. Brilliant service. Everyone should have a policy with them

Made a claim for an oil leak on car. Had owned the car for 4 months. Told to get car inspected so used my own trusted mechanic. A report was sent to Blackstar Warranties they approved the claim in under an hour. Car was repaired and they had paid my mechanic before I even collected my car. Super service from Blackstar Willis recommend and will renew my warranty

Terrible experience. I had my car only 12 weeks and was told they would not replace a coil spring due to ‘wear and tear’.
The car had only been driven 1500 miles. The answers and reasons they gave me for refusing my claim contradicted themselves.

The warranty is not worth the paper it’s written on.

I have gold warranty which states coil springs are covered…. Apparently not

Avoid avoid avoid!! This company advised me to go and get a diagnostic check out of my own pocket when I'd had the car 48 hours and to take it to Quick Fit. Quick Fit advised they don't cover the work needed to be a done and it wouldn't come up on a diagnostic. I called back and got told I would get a call back a few days later.. Still waiting 7 weeks on. Then my car diagnosed a filter needed changing but the car should have had a full service 8 weeks prior when I bought it. Called Blackstar to be advised I needed to pay for a diagnostic (it's diagnosed itself!!) Then was advised after I questioned it that it wouldn't be covered under warranty. I called the company who sold me the car who advised they are a bunch of monkeys and they don't know what they are doing and advised me to bring the car b
ack and they will fix it. Honestly never dealt with a ruder company who will do anything not to help!

Could not recommend highly enough. Had two claims in last 12 months and they have paid out on both without any issue. Really good warranty.

Not recommended. Absolutely rubbish.
I waited two months for approval. I repaired the car myself. They rejected my claim because I did not wait for approval. No contact from them.

Had a Blackstar warranty and found the company very easy to deal with. They sent me to Kwik Fit for a repair and Blackstar agreed to carry out the repair. I did not realise that I had to pay a £35 excess charge which was a bit of a surprise but apart from that great service.

Faultless service from start to finish. Really easy process to follow and ensured a speedy resolution and repairs. Good company to deal with

Brill company. One call and they sorted out my car repair. Very professional and easy to deal with. Would recommend and will renew my warranty with them.

Had a problem with my car, made a claim, they authorised the claim and paid the garage. No hassle at all. Good company to deal with

Great company and would recommend. Had an issue with my car and called the claims line, they arranged for my car to go the same day to Kwik Fit and I then got a call saying car was repaired. Returned and picked up car. Great service from Blackstar Warranties and thank you Kwik Fit for fixing my car

Would highly recommend. Great service and lovely company to deal with. Car broke down and when I found out what the issue was I phoned Blackstar Warranties they told me to send in my diagnostic which I did and they immediately approved the claim. The repairer was paid out immediately and there was no quibbles or issues. Lovely company to deal with and gives you the peace on mind that the warranty is there and will pay out.

Excellent service, did as they promised and repaired my car. Would recommend and would buy again

Car broke down due to issue with gearbox. Just had the repair approved and paid by Blackstar Warranties. Fabulous service and they didn’t try and argue the cost of the repair. They accepted the quote from my garage and paid it. Breath of fresh air to deal with. Thank you so much. Would recommend.

Got an existing warranty that was supplied with the car. Had an issue with the car starting from cold so took it to my local garage who diagnosed it as a starter motor fault. As I got the warranty free with my car I did not expect it to cover anything. I called the claims line and said I had an issue and they asked me to send over the diagnostic which I did and they approved the claim within 15 minutes and authorised the repair. They paid the repairer straight away and before the car was collected by me.
Thank you Blackstar warranties great service and great product would definitely recommend.