Black Tie Moving Services - MemphisReviews 

84
TrustScore 4.5 out of 5

4.6

2095 Exeter Rd, 38138 Memphis, TN, US


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Rated 5 out of 5 stars

My moving experience went smoothly because of Granderson and his associate (the son of owner). Not only were they gentlemen, they packed my antique furniture well and moved it 260 miles away in perfe... See more

Rated 3 out of 5 stars

The team that served my move were all professional, polite, and proficient. And they had a great team lead. So I was very disappointed when I discovered that they left me with a nonworking laundry... See more

Rated 5 out of 5 stars

You have the most professional guys, from Myron and Curtis to the other guys on their team. Respectful, kind, courteous, and they know how to pack....from glassware, to clothes, to metal, to garage i... See more

Rated 5 out of 5 stars

The movers were on time, they called ahead to advise time of arrival. They were polite, courtesy, & hard working. They got in & got out. We will highly recommend Black Tie Moving Services to anyone n


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Shipping Company

About Black Tie Moving Services - Memphis

Written by the company

Be confident in your mover; contact the experts at Black Tie Moving. Get your free quote today!
Local
Long Distance
Commercial
Specialized Moving
Storage Solutions

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84 reviews

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4.6

All reviews

(84)

405 reviews in the last 12 months

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Rated 5 out of 5 stars

Antiques to Move? Call Black Tie!

Starting with my initial call to Marcus in the office and ending with the move perfectly executed by Justin, Terence, Brendan and Tyrone, I could not have asked for a better moving experience!
The estimated time and number of trucks/crew required were spot on, thanks to Marcus. The four guys wrapped each piece of antique furniture with the utmost care. They were organized and functioned as a team with Justin in the lead. Some of the pieces were very old and fragile.
They demonstrated just as much care when unwrapping and placing the furniture in my new space. In addition, they were very patient with me and my friend as we made decisions which caused some large pieces to be moved more than once!! Every aspect of their service is to be commended. They even posed for photos and videos. This was my first move in 40 years and they made it such a pleasant day.

November 2, 2024
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Reply from Black Tie Moving Services - Memphis

We appreciate this awesome review, thank you Mary!

Rated 5 out of 5 stars

Very satisfied

The staff at Black Tie was very professional from beginning to end. The movers were diligent and friendly. I highly recommend Memphis Black Tie.

October 30, 2024
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Reply from Black Tie Moving Services - Memphis

We appreciate this awesome review, thank you John!

Rated 5 out of 5 stars

Myron and his crew were right on time

Myron and his crew were right on time, carefully moved everything flawlessly and made sure we were happy. Excellent service all the way around.

October 30, 2024
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Reply from Black Tie Moving Services - Memphis

We appreciate this awesome review, thank you Dewey!

Rated 5 out of 5 stars

The team was courteous

The team was courteous, efficient and even fun! Braxton, the team leader, was very responsive, punctual and honest.

October 10, 2024
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Reply from Black Tie Moving Services - Memphis

Hey George, Thank you so much for the five star review. We appreciate you!

Rated 4 out of 5 stars

The guys who did our move were very…

The guys who did our move were very nice. They came on time, and worked quickly. There were some small issues that I wish had not happened. Part of our bed hardware got left behind, a desk got some damage, and there are several marks and scrapes on our walls now. Some things you don’t notice until days later. I would still use them again, but I would make sure more protection was used on the furniture.

October 8, 2024
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Reply from Black Tie Moving Services - Memphis

Hey, thanks so much for the positive review. Please email claims@blacktiemoving.com so that we can take care of that damage for you!

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

The movers were very friendly, and worked fast and efficient, which helped save on the cost. The pricing was very reasonable, especially considering the service provided.

September 28, 2024
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Reply from Black Tie Moving Services - Memphis

Hey Marcus, thanks so much for this five star review! We appreciate you.

Rated 5 out of 5 stars

Black Tie Moving Services

The company did an excellent job with completing the move within a 2 hour timeframe. I love that my furniture was wrap and handle with care.

September 28, 2024
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Reply from Black Tie Moving Services - Memphis

Hey Vanessa, thanks so much for this five star review! We appreciate you.

Rated 5 out of 5 stars

Great job Black Tie Mover's

The mover's phoned in advance and showed up right on time. They did a great job preparing the furniture for the move and getting everything put exactly where we needed it. They were very professional and concentrated on doing a nice job. We have already recommended them to our family. Thank you!

October 1, 2024
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Reply from Black Tie Moving Services - Memphis

Hey there, thanks so much for this five star review! We appreciate you.

Rated 2 out of 5 stars

I had significant damage to a table top…

I had significant damage to a table top & damage to part of a bedroom chest which resulted in a piece to be broken in 2 pieces & 2 lost items. The table was a hand made walnut table made by my father, a wood craftsman. The mover stated that he was reporting the damage and I have reported it to claims & have not heard anything about the claims. Very disappointed in the lack of response. One missing item was a tempered class for a table top measure approximately 16” x 24” x 1/2”.
It was wrapped in green bubble wrap.
The was a box containing over the counter medication & other medical supplies.
The movers were polite, showed up on time and consistent in making the move for me to be as easy as possible.

September 20, 2024
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Reply from Black Tie Moving Services - Memphis

Hey Sally, Please email claims@blacktiemoving.com so that we can make this right for you!

Rated 1 out of 5 stars

Rip off with fee do not use !!!

The movers Ty and Curtis were awesome!! The horrific fees 12% vehicle fee.. packing fees .. they guys worked 45 mins and pay 2 hrs .. it’s a rip off DO NOT USE!!!!

September 16, 2024
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Reply from Black Tie Moving Services - Memphis

Hey Carter, I am sorry you are unhappy with your experience. Please call customer service at 844-920-2966, option 2 to speak further about this so that we can make it right.

Rated 4 out of 5 stars

Great Black Tie Moving!

Your team of young men worked quickly and carefully. The lead asked and I told him what furniture to move and a few pieces to leave. One big piece that I'm unable to move outside was put in the master bedroom. In the master and 2nd bedroom, they blocked electrical outlets with bedframes. Since I'm a senior with physical disabilities, I am unable to move the bedframes away to have access to these needed outlets.

August 6, 2024
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Reply from Black Tie Moving Services - Memphis

Hey- I am glad you had a positive experience, I will give your feedback to management and see if there is something we can do to help you

Rated 5 out of 5 stars

The guys were great

The guys were great. They worked together seamlessly and were very careful with our stuff - quick and efficient. On the billing, i had a question still outstanding about whether i was to receive a 10% discount from the Crye Leike referral to Black Tie.

September 10, 2024
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Reply from Black Tie Moving Services - Memphis

Hey Tom, I am glad to hear you had a great experience. Please reach out to your sales rep about the discount and they will take care of you.

Rated 5 out of 5 stars

The three gentlemen were professional

The three gentlemen were professional, friendly, helpful, and did a good job getting my belongings packed and moved. This move was unexpected so having them helping me made things a lot better

September 4, 2024
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Reply from Black Tie Moving Services - Memphis

Hey Debbey- thanks so much for the five star review!!

Rated 5 out of 5 stars

Delivery

Timely delivery and clear communication. Excellent experience

September 4, 2024
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Reply from Black Tie Moving Services - Memphis

Thank you for this positive review! We appreciate you

Rated 5 out of 5 stars

Absolutely the best move I’ve ever had

Absolutely the best move I’ve ever had! Everyone from the office to the moving crew was friendly, helpful, and professional. My moving crew was so fun and kind…it was almost like having friends help move. 🙂

August 26, 2024
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Reply from Black Tie Moving Services - Memphis

Thanks so much for the positive review! We appreciate you

Rated 4 out of 5 stars

There were too many items left behind

There were too many items left behind. Weve made two trips to retrieve them, but we have more to go. It's a good thing we didn't move cross-country.

August 19, 2024
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Reply from Black Tie Moving Services - Memphis

Hey- I am sorry to hear this! I will report this back to management

Rated 5 out of 5 stars

Great experience

The movers, Tye and J, were very professional as well as personable. The ydefinitly represented themselves and the company well!

August 19, 2024
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Reply from Black Tie Moving Services - Memphis

Thank you for the five star review, W!

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