The online shopping experience is great. Good direction on how to measure for the blind and choosing the colour, and other details. Great online hand-holding. The blind was delivered fast, it was well... See more
Company replied
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Review summary
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Fast service from blinds direct, three custom sized 50mm venetian blinds ordered and delivered within a week. The blinds are great quality at a reasonable cost. They were also securely packaged and ca... See more
Company replied
Everything went as planned and it looks great. Received a few odd delivery messages when it was sent to J'burg then on to me which caused concern - then I tracked and figured out what was happening.
The website is well laid out for helping people to make informed choices. The chat facility was always available and helpful. The item was shipped sooner than expected and I was able to communicate wi... See more
Company replied
Company details
Written by the company
We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.
Contact info
52 Kings way, 7500, Cape town, South Africa
- 0870125007
- Info@BlindsDirect.co.za
- blindsdirect.co.za
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I easily ordered online
I easily ordered online, and within 4 days my order was delivered. The instructions was not rocket science and I was able to install my blinds quickly.
October 8, 2025
Reply from BlindsDirect.co.za
Hi, Thea
Thank you for the superb review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Jarred
Thank you for taking a moment to leave us with this lovely review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Rosalynd
Thank you for taking the time to leave us with the lovely review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Jonathan
Thank you for the great 5-star review!
Blinds Direct Team
Absolutely effortless experience!
The entire process was super easy and convenient, the website is intuitive, well-designed, and simple to navigate. From selecting the style and measurements to placing my order, everything felt smooth and straightforward. Honestly, it was the most effortless online shopping experience I’ve had. Highly recommend BlindsDirect for anyone who wants great service without any hassle!
October 3, 2025
Reply from BlindsDirect.co.za
Hi, Lesley
Thank you for this stunning review and great feedback, we sincerely appreciate it!
We trust your blinds are looking lovely.
Blinds Direct Team
Reply from BlindsDirect.co.za
HI, Zanele
Thank you for taking a minute to leave us with this stunning review, it's much appreciated!
Blinds Direct Team
Your service was excellent
Your service was excellent
placed order and was delivered before date stated on app
September 26, 2025
Reply from BlindsDirect.co.za
Hi, Belinda
We appreciate this wonderful review, thank you so much!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Aniki
Thank you for taking the time to leave us with this lovely review, we truly appreciate it!
Blinds Direct Team
Great products and fantastic turnaround time
Great service, fantastic quality products and blinds are easy to install.
September 29, 2025
Reply from BlindsDirect.co.za
Hi, Chantelle
Thank you for the fantastic review, it is much appreciated!
Blinds Direct Team
Quick and efficient delivery
Quick and efficient delivery! Sizes were spot on, thank you!
September 22, 2025
Reply from BlindsDirect.co.za
Hi, Annette
Thank you for taking the time to leave us with this great review, we trust your blinds are looking lovely!
Blinds Direct Team
Waiting over 2 weeks now for my one…
Waiting over 2 weeks now for my one blind that was damaged on arrival. No communication :-(
September 22, 2025
Reply from BlindsDirect.co.za
Hi, David
Thank you for bringing the damages to our attention - on the day we were notified about them we promptly arranged for collection to assess and repair as necessary. Unfortunately, since they have to go back to our Johannesburg branch, this can add to the lead time for repairs.
We have since provided an estimated day of completion and we are making every effort to work as quickly as possible on this. We appreciate your patience and understanding as we work to resolve this matter.
Should you have any further questions or concerns, please feel free to reach out to one of our team members.
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Ruan
Thank you for taking a moment to leave us with this lovely review, it is much appreciated!
Blinds Direct Team
Blinds look fantastic and service was…
Blinds look fantastic and service was great.
September 17, 2025
Reply from BlindsDirect.co.za
Hi, Freddie
Thank you for the superb review, it is much appreciated!
Blinds Direct Team
Very fast and efficient service
Very fast and efficient service. Blinds are great. Very happy with our purchase.
September 11, 2025
Reply from BlindsDirect.co.za
Hi, Mine
We appreciate you taking a moment to leave us with this lovely review, thank you!
Blinds Direct Team
Excellent Quality
September 18, 2025
Reply from BlindsDirect.co.za
Hi, Estelle
Thank you for the wonderful 5-star review!
Blinds Direct Team
The whole process just works !!!
September 5, 2025
Reply from BlindsDirect.co.za
Hi, Les
Thank you for the amazing review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Michelle
Once again, we are terribly sorry about this mishap and it has been brought to the production manager's attention. We believe all is sorted now after our team sent instructions on how to rectify the issue. We trust all is now looking wonderful!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Sithembisile
Thank you for taking a moment to leave us with this lovely review, it's much appreciated!
Blinds Direct Team
Excellent and quick service
September 16, 2025
Reply from BlindsDirect.co.za
Hi, Harry
Thank you for the lovely 5-star review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Karen
Thank you for the wonderful review!
Blinds Direct Team
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