The online shopping experience is great. Good direction on how to measure for the blind and choosing the colour, and other details. Great online hand-holding. The blind was delivered fast, it was well... See more
Company replied
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Review summary
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Fast service from blinds direct, three custom sized 50mm venetian blinds ordered and delivered within a week. The blinds are great quality at a reasonable cost. They were also securely packaged and ca... See more
Company replied
Everything went as planned and it looks great. Received a few odd delivery messages when it was sent to J'burg then on to me which caused concern - then I tracked and figured out what was happening.
The website is well laid out for helping people to make informed choices. The chat facility was always available and helpful. The item was shipped sooner than expected and I was able to communicate wi... See more
Company replied
Company details
Written by the company
We have the widest range of blinds, shutters and curtains offering in South Africa. Offering best customer service.
Contact info
52 Kings way, 7500, Cape town, South Africa
- 0870125007
- Info@BlindsDirect.co.za
- blindsdirect.co.za
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
Excellent service and communication from beginning till the end. From ordering till handing order over to courier was within a couple of days. No delays of any kind. Items made according order and installation was quite easy using common sense :-) Was easy to installed. I'm very satisfied with the whole process and the products itself. Recommended BlindsDirect already to my neighbour.
November 3, 2025
Reply from BlindsDirect.co.za
Hi, Pieter
Thank you for the superb review and for the recommendation to your neighbour, we truly appreciate it! We trust your blinds are looking great.
Blinds Direct Team
Delivery was quick and painless.
Delivery was quick and painless.
Blinds itself is verry pretty and exactly what I had in mind.
I would just have a look at the mechanism to open and close the blind, that is not as smooth as I'd like.
Overall, very happy with the product.
November 3, 2025
Reply from BlindsDirect.co.za
Hi, Mariska
Thank you for the lovely review, we appreciate it!
One of our team members will reach out to you regarding the mechanism to make sure all is working how it should.
Blinds Direct Team
Do It yourself is easy
Great Quality Blinds at the right price with clear instructions on how to size your blinds for manufacture and included are clear install guides
October 24, 2025
Reply from BlindsDirect.co.za
Hi, Grant
We appreciate the 5-star review - thank you!
Blinds Direct Team
Blinds were made according to order and…
Blinds were made according to order and fits excellent! Has a great look!!
October 30, 2025
Reply from BlindsDirect.co.za
Hi, Franske
We appreciate you taking the time to leave us with this lovely review - thank you!
Blinds Direct Team
We needed custom made blinds
We needed custom made blinds. We got a quotation
with the aid of helpful instructions for the measurements. The blinds were delivered and we
are very satisfied and happy with the quality and perfect fit. The blinds are easy to install and looks great! Thank you Blinds Direct!!
October 9, 2025
Reply from BlindsDirect.co.za
Hi,
Thank you for taking the time to leave us with this wonderful review, we truly appreciate it!
We're so happy to hear that your blinds are looking great.
Blinds Direct Team
Excellent service
October 16, 2025
Reply from BlindsDirect.co.za
Hi, Constance
Thank you for the great review!
Blinds Direct Team
Easy to navigate product catalog
It was easily to navigate the product catalog. And the delivery process was smooth.
October 16, 2025
Reply from BlindsDirect.co.za
Hi, Ty
Thank you for the great 5-star review!
Blinds Direct Team
Excellent turnaround times
It was such a pleasure to order from your company. Super easy website and smooth payment system. And throughout the process I was kept informed of the status. It was delivered very fast and I just love the colour of the blinds. Will definitely order again from you.
November 3, 2025
Unprompted review
Reply from BlindsDirect.co.za
Hi, Arettha
Thank you for taking a moment to leave us with this lovely review and for the great feedback, it's truly appreciated!
Blinds Direct Team
A GREAT product
Firstly I love the product. This is not the first time we buy from BlindsDirect and definitely not the last time. Secondly my order arrived long before the expected date. WELL DONE BlindsDirect.
October 23, 2025
Reply from BlindsDirect.co.za
Hi, Johan
We appreciate you taking time to leave us with this wonderful review and continued support - thank you!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Khetiwe
Thank you for the 5-star review, we appreciate it!
Blinds Direct Team
Always a pleasure doing business with…
Always a pleasure doing business with Blinds Direct. Good quality. Fast service. The best!
October 20, 2025
Reply from BlindsDirect.co.za
Hi, Ralie
Thank you for taking the time to leave us with this great review and for your continued support, we truly appreciate it!
Blinds Direct Team
Quality blinds.
Quality blinds that look great and fit perfectly. And super easy to install.
October 13, 2025
Reply from BlindsDirect.co.za
Hi, Graeme
Thank you for the wonderful review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi,
Thank you for the lovely 5-star review!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi!
We appreciate the 5-star review, thank you!
Blinds Direct Team
Good value for money
Good value for money, easy enough to install, does what it says on the box (we order 100% block out, and it really does block all the light. The only (minor) complaint is the color of the blind is slightly different to what we expected from the website.
October 6, 2025
Reply from BlindsDirect.co.za
Hi!
Thank you for taking a moment to leave us with this lovely review!
We're sorry to hear that you're a bit disappointed in the colour, but hopefully you still love your blind! We recommend ordering samples (these are free) if you are after a specific shade as screens can show colours a bit differently across different device.
Blinds Direct Team
Fast delivery easy Fit.
Really fast delivery, blinds a perfect fit for all windows. Easy to fit brackets with sturdy click-in blind. Smooth and easy adjustment and raising of blinds.
October 13, 2025
Reply from BlindsDirect.co.za
Hi, David
Thank you for the superb review, we appreciate it!
Blinds Direct Team
Delivery was quick and service very…
Delivery was quick and service very friendly, even when I made an error.
I think the measurements can be a bit more accurate, I'm not sure what the 1 cm deduction is for. My blinds are slightly too small despite the mechanism being taken into account.
October 2, 2025
Reply from BlindsDirect.co.za
Hi, Tanya
Thank you for the review! The 10mm deduction that is specified on the website for recess fitting blinds is to allow enough clearance between the walls of the window recess and, in your case where you ordered roller blinds, the brackets (if the brackets are pressed against the side the blind will not roll). Then the 35mm is to accommodate the controls themselves.
I hope the above information is informative!
Blinds Direct Team
Reply from BlindsDirect.co.za
Hi, Daniel
We would once again like to apologize for the damages that happened while your blinds were being couriered, we assure you that getting the damaged parts replaced and your blind back to you is our top priority.
Blinds Direct Team
Great customer service and assistance…
Great customer service and assistance when asking questions etc.
October 10, 2025
Reply from BlindsDirect.co.za
Hi, Hannah
We appreciate the great review - thank you!
Blinds Direct Team
Products are great quality and delivery…
Products are great quality and delivery was quite fast for custom sizes ordered. Will definitely order from here again.
October 10, 2025
Reply from BlindsDirect.co.za
Hi, Etienne
Thank you for the s-star review and lovely feedback! We look forward to assisting you again with your next order.
Blinds Direct Team
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