Blinds To Go - DAVENPORT Reviews 

81
TrustScore 4.5 out of 5

4.5

267 DAVENPORT ROAD, M5R 1J9 TORONTO, ON, CA


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Rated 5 out of 5 stars

From the moment I walked in the store until my blinds were hung on the windows the service was wonderful. The staff were professional, friendly and pleased to answer any of my questions. The sales per... See more

Company replied

Rated 3 out of 5 stars

I have previously rated my experience (3) and written detailed comments. Today I am asked again, and I am also told that I won't be asked again after today. We'll see. I previously said that our... See more

Company replied

Rated 5 out of 5 stars

Great experience at Blinds To Go – Davenport location in Toronto. The staff was knowledgeable, patient, and helped me choose the perfect blinds for my space without any pressure. The ordering process... See more

Company replied

Rated 5 out of 5 stars

Svitlana was very helpful in finding products that would work for my client’s complex window challenges. Then she was very patient in handling changes to the original quote. The installation went sm... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 267 DAVENPORT ROAD, M5R 1J9, TORONTO, ON, Canada

  • 4169251802

4.5

Excellent

TrustScore 4.5 out of 5

81 reviews

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4.5

All reviews

(81)

2,814 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Many repeated problems.

There were repeated problems...All of them due to poor service, careless service or poor production in your factory. Blinds received had manufacturing problems & there was a measurement problem that was due to your salesperson neglecting to explain your systems...all measurements provided by me, the customer were exact, as the manager in the store can attest to. Repeated appointments for service person to come to our house were missed and incorrectly scheduled and we got many useless calls and wrong emails from your scheduling department. Redone piece was wrong on the first try, so it had to be done a 3rd time! I was promised the piece would be delivered to me but it wasn't. After it arrived in the store, I would have had to wait another 3-5 business days for it to get couriered less than 2kms to my house, so I had to go get it. $700 worth of blinds and I got put through the ringer. Better spend a bit more and get quality blinds and better service someplace else. Blinds To Go is pathetic!

December 21, 2020
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Reply from Blinds To Go - DAVENPORT

HI Robert, we are very sorry to hear about your experience and the issues with your order.. would you mind providing the order number so we can look into this further? We are here to help.

Rated 4 out of 5 stars

This was second experience with BTG

This was second experience with BTG. I will definitely have future business with the co. But my in store experience was not that great. But guy who came to take measurements and install was great. I was happy with his service.

December 18, 2020
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Reply from Blinds To Go - DAVENPORT

Thank you for your review Neeta. We are sorry to hear that your in store experience was not great though - would you be able to provide more feedback about your store experience so we can pass the feedback along?

Rated 4 out of 5 stars

The service was great, blinds dirty after install.

The service was great, from consultation to installation. Appointments were quick and easy to arrange. My only complaint is that once the blinds were installed we noticed they were quite dirty. Not sure if there was some sort of residue from the manufacturing facility or what it is, but I'm a little annoyed because now I'll have to spend a good amount of time to clean each panel as it's quite unsightly!

December 17, 2020
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Reply from Blinds To Go - DAVENPORT

Hi Stephanie, we are sorry to hear about the blinds and how they got dirty. Not sure how we would have missed that when installing or quality control at the factory but we are very sorry - please let us know if there is anything we can do to help you further!

Rated 5 out of 5 stars

We have used Blinds To Go for many…

We have used Blinds To Go for many years, and always been very satisfied. This time I noticed a new procedure - asking customers to send in photos of their windows, so that their staff could check the conditions before putting through the blind order. A good idea.

December 16, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear Alan, thank you for your review and we look forward to working with you again in the future!

Rated 5 out of 5 stars

I had very good and timely service from…

I had very good and timely service from BTG and am extremely satisfied. Their agents at the Davenport Toronto location are well trained and very helpful and fast.

December 15, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear RC! Thank you for your review!

Rated 4 out of 5 stars

I would definitely use Blinds To Go in…

I would definitely use Blinds To Go in the future, the blinds are terrific.
The installer, Sean, was terrific and I was quickly able to choose the blinds, fabric, and style in the store with the help of a courteous and knowledgeable staff person.
Their COVID protocols were followed very well.
They were a bit too pricey for me but I guess you get what you pay for!

December 15, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear! Thank you for your review and your patience!

Rated 5 out of 5 stars

The windows were replaced in my condo…

The windows were replaced in my condo -- which meant my existing, custom blinds (from Blinds To Go) would no longer fit. I thought I would be faced with the expense of buying new custom blinds. When I spoke with Blinds to Go, they offered a cost effective solution and repurposed my existing blinds at a small fraction of replacement cost. They were polite, fast, reliable and helped save me a lot of money.

December 15, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear Laura! Thank you for your review!

Rated 4 out of 5 stars

Would return

Everything went smoothly in the showroom. Definitely time for a rebranding tho. The carpet is bright red and the store itself feels really dated. To be honest it felt a bit overwhelming to see all the product once in the showroom, but I got what I wanted and needed.

December 15, 2020
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Reply from Blinds To Go - DAVENPORT

Thank you for your feedback Karen! We are in the process of updating our older model showrooms so stay tuned!! :-)

Rated 5 out of 5 stars

Melissa Rodriguez at the Dupont…

Melissa Rodriguez at the Dupont location were very helpful in showing me all the options I had available. Aaron Anderchuk did an exacting job measuring and then installing the blinds in 5 rooms. I'd highly recommend BTG.

December 14, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear Helen! Thank you for your kind review!

Rated 4 out of 5 stars

Blinds to Go

A year ago, I purchased automatic blinds for my new apartment. Twice now I have had to contact Blinds to Go for servicing. Spending as much as I did, I had hoped there would be no need for this to occur. However, Aaron makes up for everything, He is a gentleman who makes everything right.

Jill O'Donnell

December 14, 2020
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Reply from Blinds To Go - DAVENPORT

Hi Jill, thank you for your review and your kind words! We would like to hear more about the issues with the blinds so we can let our product development team know to ensure this isnt an ongoing issue. Thanks!

Rated 5 out of 5 stars

Excellent service at the store.

Excellent service at the store.
Very satisfied with product.

December 14, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear Josee! Thank you for your review!

Rated 5 out of 5 stars

Blinds to go stands behind there…

Blinds to go stands behind there products. so rare but absolutely appreciated!

December 14, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear Rob! Thank you for your review!

Rated 5 out of 5 stars

Great first experience

I had a very good first experience at Blinds to Go in Toronto. The salesperson really took the time to help me find the exact roller blind I wanted and to get the measurements right. He even double checked them on his own and called back to help me make a needed adjustment. They were delivered well ahead of the scheduled delivery time, and they fit well. Very happy.

December 14, 2020
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Reply from Blinds To Go - DAVENPORT

This is wonderful to hear Julia! Thank you for your kind review!

Rated 5 out of 5 stars

Terrific customer service

Terrific customer service. Arrive exactly on time as promised. Thank you.

December 14, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear, Carolyn! Thank you for your review!

Rated 5 out of 5 stars

Amazing customer service!!

Amazing customer service!!
Thanks to Binita and Mary Ann for all your professional support.
I highly recommend the Davenport Blinds to Go location.
Thanks!

December 14, 2020
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Reply from Blinds To Go - DAVENPORT

This is great to hear, Mina! Thank you for your review!

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