From the moment I walked in the store until my blinds were hung on the windows the service was wonderful. The staff were professional, friendly and pleased to answer any of my questions. The sales per... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have previously rated my experience (3) and written detailed comments. Today I am asked again, and I am also told that I won't be asked again after today. We'll see. I previously said that our... See more
Company replied
Great experience at Blinds To Go – Davenport location in Toronto. The staff was knowledgeable, patient, and helped me choose the perfect blinds for my space without any pressure. The ordering process... See more
Company replied
Svitlana was very helpful in finding products that would work for my client’s complex window challenges. Then she was very patient in handling changes to the original quote. The installation went sm... See more
Company replied
Company details
Written by the company
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Contact info
267 DAVENPORT ROAD, M5R 1J9, TORONTO, ON, Canada
- 4169251802
4.5
Excellent
81 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Blinds To Go - DAVENPORT
This is great to hear, Gabriel! Thank you for your review!
Staff should review installations already booked before calling to book
The purchase of my blinds was relatively smooth, replacing a set of 20+ year old blinds. I arrived with all of the required measurements per the BTG website.
I had paid the balance and chose my installation date, but then got another call asking me to choose a delivery date and request to pay the balance. The store was not communicating with the booking staff.
Installation was fast and tidy.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
Thank you for your feedback and your review Ron!
Blind purchased and installation was…
Blind purchased and installation was with great customer service. Would recommend to anyone looking for window coverings
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Colette! Thank you for your review!
Not happy
The young lady who helped us was very good....knew her product, not pushy etc. The quality of the blinds themselves and the price ....very poor. Unhappy....the ropes that put the blinds up and down get caught unless you use them in an exact angle. $1000 + for 5 smallish blinds....we felt ripped off. Won’t be recommending your company
December 14, 2020
Reply from Blinds To Go - DAVENPORT
Hi AP, we apologize about the issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.
Very impressive and professional…
Very impressive and professional organization! The clerk staff person who helped me with my order was incredible.
Indeed, the I entire experience made dealing with them a pleasure
DZMcDomald
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Dorothy! Thank you for your review!
An excellent job all round
An excellent job all round. The blinds arrived when promised, no problem with fit or finish. The installer was quick, clean and courteous.
My best blind supplier, period.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Carol! Thank you for your review!
The length of my blinds are a bit too…
The length of my blinds are a bit too long because of the measurements Maryanne at Davenport and Avenue Road told me to take.I’m not too happy because I have to adjust my blinds each time I open and close them
December 14, 2020
Reply from Blinds To Go - DAVENPORT
Hi Feroza, we apologize about the issues you have experienced with your order during this difficult time. Please let us know more feedback on the issue(s) with the window treatments so we can help to rectify any issues. If you can provide and order number that would be helpful for us to be able to look into it further.
Great Service
The staff at Blinds to Go was very helpful and patient with all our questions especially with our bay window measurements. This is our 3rd time to shop for blinds/curtains at the Davenport location and will probably be back if we have window covering needs. A big thanks to Mary Ann who assisted us!
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear ShoeMe! Thank you for your review!
Service at sales process &…
Service at sales process & measurement/installation was excellent.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Deb! Thank you for your kind review!
Reply from Blinds To Go - DAVENPORT
This is great to hear Jennifer! Thank you for your kind review!
I waited 6 weeks for installation but…
I waited 6 weeks for installation but one blinds was defective. Had to wait another 6 weeks to install that!
December 14, 2020
Reply from Blinds To Go - DAVENPORT
Hi Lisa, we are very sorry to hear about the defective blind and the fact that it took another 6 weeks to get that one redone and installed. That is not an acceptable timeline. Please send me your order number so i can look into this issue further and see what we can do to help.
The solar shades are beautiful
The solar shades are beautiful. The staff at the store were very good and helpful. Installation was good. I did an exchange and they were excellent. Very happy with the service and the product.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Dora! Thank you for your review!
Exceptional Service
The service was beyond my expectations. I was worried going to such a large company but was extremely happy with everything.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Robin! Thank you for your review!
Always very professional
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Tom! Thank you for your review!
2 different locations and 2 different…
2 different locations and 2 different results.
I had a fabulous experience with B2G in Barrie.
I had a horrible experience with B2G in Windsor. Wrong item was ordered. I had to drive the wrong item back to store (60min. drive). Then they insisted I drive back again to pick up the replacement when it arrived. Lots of haggling over shipping cost even though the error was not of my doing. Very frustrating and diasappointing experience.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
Hi Michelle, we are glad to hear of your experience in Barrie but very saddened to hear of your experience with the Windsor location. Is everything resolved at this point? Please let us know if we can help in any way..
We waited many weeks for delivery.
We waited many weeks for delivery.
Wrong brackets were included in the package.
Only one room could be installed.
Bedroom blinds were constructed incorrectly.
We are now waiting for the correct blinds to be rebuilt.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
Hi Joan, we are very sorry to hear about the issues you have experienced. Please let us know if there is anything we can do to help further!!
Took forever ...but worth the wait
It took about 14 weeks from point of sale to installation. I guess this is the new normal with Covid. We are very happy with the blinds and the quality. I will note we are repeat customers and this our 3rd house we have used Blinds to Go.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Patrick! Thank you for your review - we appreciate your patience while we work to get our timelines for production back to normal as well!
Everything went very smoothly
Everything went very smoothly. Choosing, ordering, measuring and installing!
I'd absolutely recommend Blinds to Go to everyone.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
This is great to hear Linda! Thank you for your review!
Excellent installation and service however long wait time
Excellent installation and service however it took 3 months for the blinds to arrive and be installed after ordering.
December 14, 2020
Reply from Blinds To Go - DAVENPORT
Great to hear Sophy, thank you for your review - we do apologize about the delays though and appreciate your patience. We are working hard to get back to our normal delivery times everyday!
The only reason it’s not 0 is because…
The only reason it’s not 0 is because of your lifetime guarantee policy. Be warned, stay away from the Roman Blinds!
December 14, 2020
Reply from Blinds To Go - DAVENPORT
We are sorry to see this - would you be able to provide more information on your experience? We are here to help!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.