Blinds To Go - HAMILTONReviews 

131
TrustScore 4.5 out of 5

4.7

1024 UPPER WENTWORTH, L9A 4V9 HAMILTON, ON, CA


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Rated 3 out of 5 stars

The quality was not what it was 34 years ago when we used Blinds to Go. The valance on the blinds looks cheap compared to the blinds we purchased from Home Depot and Rhona. I would not recommend usi... See more

Company replied

Rated 5 out of 5 stars

I dropped into the Hamilton store after getting new windows in Brantford. My sales assist Brian, helped me pick the perfect solution with pictures and fabric , provided by me. Installation was easy a... See more

Company replied

Rated 5 out of 5 stars

Great place to shop but expensive, nice blinds etc To costly for us old folks who try and get better deals with only having fixed income but can't get deals for lower prices this place does not he... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with Blinds To Go. The service was professional from start to finish, and the installation was done efficiently and with great attention to detail. He did an excellent job—ev... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1024 UPPER WENTWORTH, L9A 4V9, HAMILTON, ON, Canada

  • 9053858646

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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1-star

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4.7

All reviews

(131)

2,586 reviews in the last 12 months

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Rated 5 out of 5 stars

Blinds were excellent most of all the…

Blinds were excellent most of all the installer was excellent (Mo) very knowledgeable, professional and represents the company very good

June 18, 2026
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Hello Paul,
Thank you for your kind words! We’re glad to hear you’re happy with your blinds and that Mo provided such a great installation experience. We’ll be sure to share your feedback with him.

Rated 3 out of 5 stars

The quality was not what it was 34…

The quality was not what it was 34 years ago when we used Blinds to Go. The valance on the blinds looks cheap compared to the blinds we purchased from Home Depot and Rhona. I would not recommend using them unless you wish to spend alot more money. The sales represenative was good along with the installer.

REPLY TO RESPONSE FROM BLINDS TO GO. THAT IS TRUE THE ONE KITCHEN BLIND WAS COMPLETELY REMADE. IT STILL DOES NOT ADDRESS THE LOOK OF THE VALANCE OR THE QUALITY OF THE BLINDS. WE PURCHASED 2 BAY WINDOWS AND A BATHROOM, BEDROOM AND KITCHEN BLIND. SO IT IS NOT JUST ONE BLIND AS RESPONSE SOUNDS.

June 23, 2026
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Reply from Blinds To Go - HAMILTON

Thank you for sharing your feedback, Kathryn. We’re sorry to hear that your recent experience did not meet your expectations. We understand your concerns go beyond the one blind that was remade, and we appreciate you sharing your thoughts regarding the overall look and quality of your order. We’re sending your file back to our Customer Service Manager, who will be reaching out to review everything with you and ensure all your concerns are addressed. Thank you for your patience while we work to resolve this with you.

Rated 5 out of 5 stars

Fast service

June 18, 2026
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Reply from Blinds To Go - HAMILTON

Very much appreciated! We are thrilled we could deliver a swift and efficient service for you. Thank you for choosing us!

Rated 5 out of 5 stars

Great place to shop but expensive

Great place to shop but expensive, nice blinds etc
To costly for us old folks who try and get better deals with only having fixed income but can't get deals for lower prices this place does not help that way

May 31, 2026
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Reply from Blinds To Go - HAMILTON

Hi Vic, thank you for the review - we are sorry that you were not able to find something within your budget though - everything is custom made so custom products are typically more expensive than off the shelf or cut-to-size blinds. We are here to help though and would love to try to find something in your price point if possible!

Rated 5 out of 5 stars

Overall the service was exceptional..

Overall the service was exceptional... the slaes ppl were very helpful and the instalation was done by a pro....i love my new blinds and curtains/drapes... thank you!

May 31, 2026
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Reply from Blinds To Go - HAMILTON

This is wonderful to hear, Chris! Thank you for leaving us such a great review!

Rated 5 out of 5 stars

What a successful experience!

Installer was finished and no mess in just an hour. He gave good advice to the questions I put forward.

May 6, 2026
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Reply from Blinds To Go - HAMILTON

Hi Doreen, Thank you for sharing your experience! We're glad to hear you were satisfied with the installation and found our installer helpful. Our goal is always to deliver the best experience, and we love knowing that yours was no different. We look forward to seeing you again soon.

Rated 3 out of 5 stars

Blinds don’t sit properly

Blinds don’t sit properly

April 29, 2026
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Reply from Blinds To Go - HAMILTON

Hello Frida,
We’re really sorry to hear your blinds aren’t sitting properly that’s definitely not the experience we want you to have.
We were able to find your file and have already left you a voicemail and sent over an email. Whenever you get a chance, please reach back out to us so we can take a closer look and make this right for you. We appreciate your patience and look forward to getting this resolved.

Blinds To Go

Rated 4 out of 5 stars

Good Experience

Installer was fast, efficient and professional. Prices are quite high but we're confident that these blinds will last longer than the one we replaced with B2Go

April 30, 2026
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Reply from Blinds To Go - HAMILTON

Hello Em,

Really appreciate the review, thank you! Our blinds are custom-made with top-quality fabrics and materials, and that craftsmanship is what makes them a bit of an investment, but we work hard to still offer some of the best value in the market. Happy to hear everything was installed smoothly, and we hope you enjoy them for years to come.

Blinds To Go

Rated 5 out of 5 stars

Great Customer Service

Crystal at the Hamilton location was very helpful with our purchase, and very pleasant. Very quick and easy process. Love that they have lifetime guarantee. We brought in a blind we purchased 12 years ago that had to be repaired and it was done quickly. While there, we decided on a few other blackout blinds and Crystal helped with that purchase.

April 26, 2026
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Reply from Blinds To Go - HAMILTON

Hi Rose! Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Crystal was able to assist you so effectively and make your visit an easy and effective one! Looking forward to seeing how the new blackout shades turn out!

Rated 5 out of 5 stars

Knowledge staff member that waited on…

Knowledge staff member that waited on me made my end-to-end experience a positive one, and ahead of time.

April 16, 2026
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Reply from Blinds To Go - HAMILTON

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our staff made your visit a positive one and that we could exceed your expectations by completing everything ahead of time. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering exceptional service.

If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Rated 1 out of 5 stars

The only reason they scored a 1 Star…

The only reason they scored a 1 Star was because the installer did a great job with what he had to work with. Bought over $7500 worth of shutters and blinds and only half the job was completed
The individual that did the measuring was way off on his measurements. We now have a half finished job on our condo with no window coverings for our privacy and controlled shade. We have no coverings for another 2 weeks until they make the new shutters and blinds and wait for the install
NOT ONE PERSON FROM BLINDS TO GO HAS CALLED TO TALK TO US REGARSING THIS ISSUE. VERY POOR MANAGEMENT AND ZERO CUSTOMER SERVICE
THEY TAKE YOUR MONEY BUT DONT WANT TO DEAL WITH THEIR ERRORS. DO YOURSELF A FAVOUR AND GO ELSE WHERE

April 6, 2026
Unprompted review
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Hi Graham, we sincerely apologize for the experience you have encountered. In order to assist you more effectively, could you please provide us with your order number? This will enable us to investigate this matter further and ensure that we address your concerns appropriately. We are here to help you in any way we can!

Rated 4 out of 5 stars

Just some confusion regarding the Who…

Just some confusion regarding the Who and When for the installation. But the arrangements made were very accommodating. We are happy with the blinds.
Thank you!

March 30, 2026
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Reply from Blinds To Go - HAMILTON

Hello Dave & Sheryl,

Thanks for your feedback and for letting us know about your experience. We’re glad everything came together smoothly in the end. Most importantly, happy to hear you’re enjoying the blinds! Thanks again !

Best Regards,
Blidns To Go

Rated 5 out of 5 stars

The knowledge of the staff

The knowledge of the staff, their friendly, helpful approach and willingness to not rush you.

March 30, 2026
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Hello Brenda,
Thank you so much for your kind words! We’re so glad to hear that our team’s knowledge, friendly approach, and willingness to take the time with you made a positive impression. Your feedback truly means a lot to us! Thank you so much again for taking the time!

Best Regards,
Blinds To Go

Rated 5 out of 5 stars

I dropped into the Hamilton store after…

I dropped into the Hamilton store after getting new windows in Brantford. My sales assist Brian, helped me pick the perfect solution with pictures and fabric , provided by me. Installation was easy and fast by associate here in Brantford. I recommend BTG 5 STAR. I’m thinking about now doing front of house in roll blinds.

March 19, 2026
Unprompted review
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Hi Shari!
Thank you so much for the wonderful review!! We are thrilled to hear about your experience with Brian and that the installation was fast and easy as well! We can't wait to work with you again soon!

Rated 5 out of 5 stars

Installer Mo did an excellent job

Installer Mo did an excellent job. He did his work very professional, was neat and tidy.

March 16, 2026
Blinds To Go - HAMILTON logo

Reply from Blinds To Go - HAMILTON

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Mo provided you with excellent service and that you were pleased with his professionalism and attention to detail. Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Mo and the rest of our team.

At Blinds To Go, we strive to deliver the highest quality service and products to our customers, and it is always rewarding to know when we have met those expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.


Rated 5 out of 5 stars

We had a great experience with Blinds…

We had a great experience with Blinds To Go. The service was professional from start to finish, and the installation was done efficiently and with great attention to detail. He did an excellent job—everything fits perfectly and looks fantastic. He was also punctual, courteous, and took the time to make sure everything was done right. Highly recommend!

March 17, 2026
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Reply from Blinds To Go - HAMILTON

Thank you so much for taking the time to share your wonderful experience with Blinds To Go. We are thrilled to hear that you had a great experience with our service from start to finish. We take pride in our team's professionalism and dedication, and it's rewarding to hear that our efforts have made a positive impact on your experience.

Your recommendation means a lot to us, and we are grateful for your support. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.

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