Blinds To Go - HAMILTON Reviews 125

TrustScore 4.5 out of 5

4.7

1024 UPPER WENTWORTH, L9A 4V9 HAMILTON, ON, CA


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Rated 5 out of 5 stars

I dropped into the Hamilton store after getting new windows in Brantford. My sales assist Brian, helped me pick the perfect solution with pictures and fabric , provided by me. Installation was easy a... See more

Company replied

Rated 5 out of 5 stars

Crystal at the Hamilton location was very helpful with our purchase, and very pleasant. Very quick and easy process. Love that they have lifetime guarantee. We brought in a blind we purchased 12 years... See more

Company replied

Rated 4 out of 5 stars

Installer was fast, efficient and professional. Prices are quite high but we're confident that these blinds will last longer than the one we replaced with B2Go

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Rated 5 out of 5 stars

We had a great experience with Blinds To Go. The service was professional from start to finish, and the installation was done efficiently and with great attention to detail. He did an excellent job—ev... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1024 UPPER WENTWORTH, L9A 4V9, HAMILTON, ON, Canada

  • 9053858646

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
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Rated 5 out of 5 stars

The Installer who came was most helpful…

The Installer who came was most helpful and made appropriate suggestions about our valance. He was ready willing & able. Nice polite person to have in your home!

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is wonderful to hear Betty! Thank you for your review.

Rated 5 out of 5 stars

Price was reasonable

Price was reasonable
Installation was done professionally.

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is wonderful to hear Samuel! Thank you for your review!

Rated 3 out of 5 stars

We ordered 2 blinds the same in…

We ordered 2 blinds the same in different colours. The first blind was fine, it looked lovely. The second blind was puckered on the bottom edge and there were several compression marks in the bottom bar that ruined the look completely. We took the second blind back and they replaced the fabric for us and it now is acceptable but not impressed with the quality of the work on the second blind compared to the first. Blinds to Go were easy to work with to have it fixed but it should not have been necessary to make extra trips to get what we paid for, two serviceable blinds.

December 21, 2020
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Reply from Blinds To Go - HAMILTON

Hi David, we very much agree and are very sorry for the inconvenience caused. Please let us know if there is anything else we can do to help you further with your order.

Rated 4 out of 5 stars

Non Corded Cascade Eclipse blinds for front window

We ordered blinds for the front window....
Cascade Eclipse Elegance - we bought the cordless version which were more expensive than corded.
We loved the blinds until one of the blinds started
To bunch up and made it hard to push up and pul. We bought them end of January during year of covid 2020.
I did call their main office though and they said no problem l, call when ready as they have a lifetime warranty.
So as it turns Out they had to go back to the warehouse to have cords put on them as they were having trouble with the cordless. We had them back after about three days or so and we’ve not had a problem since !
We never did get a refund though as the non corded were more expensive than the corded that we ended up having ?

December 21, 2020
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Reply from Blinds To Go - HAMILTON

HI Karen, please contact the showroom you purchased from - if you paid for cordless but then were switched to corded you should get refunded that difference. Let us know if you have any issues.

Rated 5 out of 5 stars

We returned our blinds after 8 years of…

We returned our blinds after 8 years of owning them to get the “pull cord” readjusted. Staff were always very courteous and helpful. Drop of and pick up within a week! Great service!

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

Very good customer service

Very good customer service and well made blinds

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear! Thank you for your review!!

Rated 5 out of 5 stars

The staff is very helpful and once…

The staff is very helpful and once again we were completely satisfied with the blinds we ordered!

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

My great experience

My great experience,

I have to say that I was thoroughly impressed with the consultant who came to visit us. she was professional and very helpful.
the Installer was great and really knew what he was doing.
I would definitely use you again and also refer you to other friends.

PS...I am moving into a new home this coming Spring and I plan to call you up again for your expertise once again

All the best!!!

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear! Thank you for your wonderful review and we look forward to working with you again!!

Rated 5 out of 5 stars

A great addition to our picture window

Blinds To Go was recommended by a friend. Glad we searched the company out. The blinds are exactly what we were looking for. They were easy to install and look great. That's what friends are for.

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

The staff were helpful and…

The staff were helpful and knowledgeable. The installer was very helpful with his suggestions. He was very personable and let me know when he was arriving and I am very pleased with the blinds and the installation.
I would recommend Blinds to go to family and friends.

December 21, 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear! Thank you for your wonderful review!!

Rated 1 out of 5 stars

Unfortunately whatever could go wrong…

Unfortunately whatever could go wrong did. Ordered blinds at the end of August and had a lot of screw ups in between and I am still waiting for the problem with my valances to be solved. The installer was great and the store manager Jen tried her best to be helpful but mistakes kept happening.

December 21, 2020
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Reply from Blinds To Go - HAMILTON

HI Patricia, we are very sorry to hear about your experience and the issues with your order.. would you mind providing the order number so we can look into this further? We are here to help.

Rated 3 out of 5 stars

Quality of custom made blinds is…

Quality of custom made blinds is average. Texted the salesperson twice with no response after issues with installation. Finally called store and got some response. Installers will be back to correct their problems

December 21, 2020
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Reply from Blinds To Go - HAMILTON

HI Mike, we are very sorry to hear about your experience and the issues with your order.. please let u know if there is anything we can do on our end to help as well! thank you

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. Staff was very helpful and looking to help. Product works well and looks great!

December 21, 2020
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Reply from Blinds To Go - HAMILTON

Thank you for your kind review Mr and Mrs Tam! This is great to hear!

Rated 1 out of 5 stars

Customer service is atrocious

Customer service is atrocious, most time you cannot get the office the one in Ancaster Hamilton .I would not recommend anyone at the store in Hamilton.

December 21, 2020
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Reply from Blinds To Go - HAMILTON

Hi Michelle, we are very sorry to hear about your experience thus far. Please let us know how we can help you - we are here to help and wish to rectify any issues at hand.

Rated 5 out of 5 stars

had my email incorrect for the 2nd…

had my email incorrect for the 2nd time. never notified of my order being ready for pickup. Product is great.

December 16, 2020
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Reply from Blinds To Go - HAMILTON

Hi Mr and Mrs Hall, we are sorry to hear about the email mishap. Would you care to let us know of the correct email and we can update your account properly? We are happy to hear you are pleased with your purchase overall.

Rated 5 out of 5 stars

Great customer service

Great customer service. From helping with selecting the best blinds for my space to installation. Wonder people and knowledgeable. The quailty of the blinds are excellent.

December 16, 2020
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Reply from Blinds To Go - HAMILTON

This is great to hear Derrick! Thank you for your review!

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