Blinds To Go - KANATA Reviews 92

Back in September 2020, I'd ordered blinds for our kitchen and TV room. As anticipated, the blinds were ready for installation approx. 6 weeks after we'd ordered them. 'Robbie', the gentleman who came to install our blinds (contractor), was absolutely wonderful! He was professional, on time and did an excellent job at not only hanging the blinds perfectly, but he was also very organized and neat when he worked... our kind of guy! I don't know his last name, but I live in Kanata, ON and Robbie is apparently a long-standing contractor for Blinds-to-Go. I would love it if he would be recognized for his extraordinary work. Additionally, the staff at your Kanata store (Centrum Plaza) were equally so lovely to deal with. They helped me choose the right blinds, were friendly, courteous and very good with their communication... and the sales promotion was the bonus! This is one very satisfied customer... thank you! We'll be returning to you in the summer/fall of 2021 as we will be moving into a new home and so we'll need some new indow treatments. Can't wait! See you again in 2021! Stay safe everyone at Blinds-to-Go!

Our blinds came after 6-8 weeks with wrong piece of metals so the installer can't install it on time. We have to wait for another week or so to get the right parts. Very disappointed!

Great customer service as always.
Thank you

This last order for 2 blinds was the last room in our home to redo. Our experience with Blinds to Go is a 5 star rating because each and every time we went in to order blinds we were given prompt courteous service and each time the orders were received earlier that estimated. We have never had a problem with any of our 8 blinds we purchased. We highly recommend this company.

From my initial store visit to the gentlemen measuring and installing it was very seamless. All the employees I interfaced with professional, helpful and polite. Love the blinds and looking forward to receiving the blind for the last window. Keep up the good work during these difficult times.

Friendly. I had a blind I bought from Blinds to Go a few years ago that needed to be cut. I was annoyed initially that I was being charged for every single little cut but thankful that they waved 1/3 cuts. It was the difference of making me want to return to Blinds to Go or not.

My experience was very positive the only thing I wished I had done was upgrade a bit as I have had some fraying with my blinds. Installers were great and so was my service.

Excellent customer service. Blinds look amazing and all at a very reasonable price

Great service, excellent insulated blinds.

Wonderful experience!! The sales staff were helpful and very knowledgeable. We requested a partial install, so that we could move into the house, and there were no issues. The installer did forget one of the blind in his van, but when he realized his mistake he texted and scheduled a new time right away. We are very happy with our window coverings and have recommended them already to friends and family.

Overall very good service, knowledgeable staff and a good finished product professionally installed. The wait time was long, about 6 weeks and one blind had to be reordered as the measurements taken were incorrect. There was no extra charge for the error and in the end the blinds are great. We would definitely use them again.

Excellent job. A note to consider. When you have more than one blind in the same room with the same window size, the bottom of the blind should be cut to match on both blinds.

Ordered a pair of large custom bamboo blinds for my son’s new condo in Montreal as a housewarming gift. No issues, except for slightly delayed production, due to COVID-19 so to be expected. Smooth transaction, excellent salesperson to deal with. Would order from them again.

Sales staff made the purchase confusing and had the wrong info which we happened to notice when we went back to the store to ask a question about our blinds.

Fast, efficient service and no charge!

Counter clerk tried to convince me to accept a faulty product.

Excellent designer/in-home salesperson. Seeing materials at home is helpful in making appropriate selections. Installer was quick, professional and competent
The overall process of purchasing blinds was not well explained in initial visit to store. In my case it was a lengthy process including initial in-store visit, a visit to my home by the decorator, a visit from installer to measure windows, a return visit from decorator as the installer determined that original blind choice would not work in my bow window, a second in-store visit to select an alternate shade, a final visit from installer with the blinds. Not simple nor quick.

Very satisified. We have ordered all of our blinds from Blinds to Go over the years. With Covid, some things changed understandably. However, we got our order relatively quickly. We had a couple of technical issues but replacement parts were provided immediately at no charge and we're very satisfied with the excellent quality and customer service.