Blinds To Go - KANATA Reviews 92

TrustScore 4.5 out of 5

4.6

501 EARL GREY DRIVE UNIT F3, K2T 1K4 KANATA, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Outstanding service! The team provided the tools and guidance I needed to measure my basement windows accurately—something I couldn’t get right on my own. Their contract was clear and hassle‑free, and... See more

Company replied

Rated 5 out of 5 stars

The service was prompt, the product was high quality and the sales people, measurer and installer were very professional

Company replied

Rated 4 out of 5 stars

Staff was extremely professional and helpful. I won't know more until I put the blinds up with the help of a friend in a few weeks.

Company replied

Rated 5 out of 5 stars

I am very happy with the motorized blind that was installed by Lee. He was very professional and left the room clean after installing it. Also, thanks to Emily, Design Consultant who made the whol... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 501 EARL GREY DRIVE UNIT F3, K2T 1K4, KANATA, ON, Canada

  • 6132548703

4.6

Excellent

TrustScore 4.5 out of 5

92 reviews

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Rated 5 out of 5 stars

We bought our blinds at the Blinds to…

We bought our blinds at the Blinds to Go in Kanata. The entire process, from when we ordered the blinds to when the person came out, measured them and then installed them was a very good experience for us. We will definitely recommend Blinds to Go to our friends and acquaintances.

December 14, 2020
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Reply from Blinds To Go - KANATA

This is great to hear David! Thank you for your review!

Rated 3 out of 5 stars

We ordered shutters for one bedroom

We ordered shutters for one bedroom. They were ordered on September 2nd. After many phone calls and emails to follow up, they were installed December 2nd. The installer was very efficient but three months, even in Covid times was ridiculous.

December 14, 2020
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Reply from Blinds To Go - KANATA

Hi Carolyn, we are sorry to hear about the delays and follow up you had to do for your shutters. We greatly appreciate your patience during this difficult time for all. Please let us know if there is anything we can do to help you further and improve your experience with us.

Rated 5 out of 5 stars

Very pleased with our blinds and…

Very pleased with our blinds and service. The lady who helped us was very knowledgeable.
Steve and Mary Brabazon

December 14, 2020
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Reply from Blinds To Go - KANATA

This is great to hear Steve and Mary! Thank you for your kind review!

Rated 2 out of 5 stars

Never contacted us when the blind was…

Never contacted us when the blind was repaired.

December 14, 2020
Blinds To Go - KANATA logo

Reply from Blinds To Go - KANATA

Hi Marita, we are sorry to hear that you were not contacted promptly once your repair was ready to be picked up. Is there anything we can do to help? Please let us know.

Rated 5 out of 5 stars

Happy Customer

Very satisfied with product and service

December 14, 2020
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Reply from Blinds To Go - KANATA

This is great to hear David! Thank you for your review!

Rated 4 out of 5 stars

Satisfied

I ordered the inside mounted blinds and was not asked about the depth of my window. The brackets can be seen from the sides so I had to order and pay for new velances and the piece to cover the side was too big so we had to cut them. No compensation was given. Plus one of the wands was broke and two blinds for windows on same wall have different length pull strings. Not impressed.

Not sure how else to give the information requested, #s 016768 and 170263.

Interesting the last reply from you was that I would receive a reply within 24 hours. While that has long passed🤔

I received a call today advising me that I was being refunded for the valences that I purchased. I am charging my rating as a result of the company taking ownership of their mistake.

December 14, 2020
Blinds To Go - KANATA logo

Reply from Blinds To Go - KANATA

Hi Karin, thank you we appreciate that and we more so appreciate your patience with us as well while we get this sorted for you. Please let me know if you need anything else as well. We are always here to help.

Hi Karin, i am very sorry to hear this.. i have just sent another urgent request for someone in the CS dept to reach out to you regarding this matter. If you do not hear from anyone within the next 24 hours, please reach out to me directly at kcleirbaut (at) blindstogo.com and let me know.

Hi Karin, yes right here is perfect thank you. We will forward your information along and reach out to you within the next 24 hours.

Hi Karin, we are very sorry to hear about your experience. Would you please provide you order number so we can help you further and look into your order?

Rated 5 out of 5 stars

I needed help re-installing my blinds…

I needed help re-installing my blinds after taking them down to do some painting. I was having some difficulties getting them back on and called BTG for help. BTG booked an appointment for me that week and, as always, service was friendly and professional.

December 14, 2020
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Reply from Blinds To Go - KANATA

This is great to hear Paul! Thank you for your review!

Rated 4 out of 5 stars

Difference in measurements

All blinds were built well, only issue was with measurement errors from factory. Two windows had the exact same measurement, but the two blinds itself had a difference of a half inch between the two even though the exact same dimensions were printed on the boxes I recieved them in. Someone missed taking care of Quality Control. Made for a precarious install. Not interested in an exchange as I've already drilled a set of holes in my brand new windows, don't need to make new ones.

December 14, 2020
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Reply from Blinds To Go - KANATA

Hi Mark, thank you for your review! We are sorry to hear about the mishap with the measurements - is there anything we can do to help you further?

Rated 5 out of 5 stars

Great service

Great service, thanks!

December 14, 2020
Blinds To Go - KANATA logo

Reply from Blinds To Go - KANATA

This is great to hear Duncan, thank you for your review!

Rated 5 out of 5 stars

Excellent Pre&Post Sale Service

I live in a Hamlet, so I used the on line service for 6 blinds in our living room. From style and fabric selection, through measurements and details, the service was excellent.
I needed to replace some hardware that I had lost and again, the service was prompt and excellent.
We recommend them whether in store or on line.

December 3, 2020
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Reply from Blinds To Go - KANATA

Hi Sharon, we are very happy to hear about your experience with us! Thank you for leaving your review and we look forward to helping you again in the future!

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