Blinds To Go - ST-LAURENT Reviews 158

TrustScore 4.5 out of 5

4.7

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

My overall experience with Blinds to Go St. Laurent from the sales person Hana, Fabien who came to measure to Bernard the installer was amazing. Installe was in and out in about 15-20 or less. Poli... See more

Company replied

Rated 5 out of 5 stars

The staff are fun and welcoming, which is most important for me when deciding where to spend my money. PLEASE go see Jordan - he was wonderful to work with. A genuine human being. He made the process... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.7

Excellent

TrustScore 4.5 out of 5

158 reviews

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Rated 5 out of 5 stars

My overall experience with Blinds to Go…

My overall experience with Blinds to Go St. Laurent from the sales person Hana, Fabien who came to measure to Bernard the installer was amazing. Installe was in and out in about 15-20 or less. Polite and courteous. Roller blinds look great.

Very happy with the new look.
CG

May 27, 2026
Unprompted review
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Reply from Blinds To Go - ST-LAURENT

Hi Carole, thank you so much for your wonderful review! This is so great to hear and we greatly value your feedback!

Rated 5 out of 5 stars

Great roller shades with a very easy process.

It was seamless, from the first contact with Eric Lechevalier, to book an appointment, to picking material and measuring the windows and doors, to ordering blinds with a deposit. The blinds arrived earlier than the estimated date, booking the installation appointment and paying the balance was easy and, although the installation looked to be a little more difficult due to concrete ceilings, Robbie sorted it out and the job was done well.

May 7, 2026
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Reply from Blinds To Go - ST-LAURENT

Hi Judy!
Thank you very much for your thoughtful review. We’re delighted to hear your experience was smooth throughout every stage, from your first appointment with Eric to the final installation with Robbie. We’re especially pleased we could deliver earlier than expected and ensure the installation was completed professionally despite the added challenge of the concrete ceilings. We truly appreciate your trust and support.

Blinds To Go

Rated 5 out of 5 stars

What can I say

What can I say! Everything was A-one all the way, from purchase to installation. Moe is the best!

April 26, 2026
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Reply from Blinds To Go - ST-LAURENT

Hello Mirmgib,

Really great to hear everything went so smoothly from start to finish thanks so much for sharing this! Moe will really appreciate the shoutout.

Blinds To Go

Rated 4 out of 5 stars

Very professional

Very professional, friendly and helpful

April 25, 2026
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear overall, Odette. Is there anything else we could have done/can do to help make your experience with us even more enjoyable?

Rated 5 out of 5 stars

Go see Jordan!

The staff are fun and welcoming, which is most important for me when deciding where to spend my money. PLEASE go see Jordan - he was wonderful to work with. A genuine human being. He made the process easy, stuck to what I needed, and respected my budget. I will go back to him when I replace the window treatments in my living room.

April 24, 2026
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Reply from Blinds To Go - ST-LAURENT

Hello Jeanne,

Thank you so much for this, it really means a lot.

We’re glad you felt welcomed and had a good experience with the team. Jordan will be especially happy to hear your kind words he really takes the time to make sure things are simple, clear, and work within what people need.

We appreciate your support and we’ll be happy to help you again when you’re ready for your living room window treatments.
e's anything else we can assist you with in the meantime, please don't hesitate to reach out.

Best regards,
Blinds To Go

Rated 5 out of 5 stars

Terrific service

Terrific service, install and quality

April 9, 2026
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Reply from Blinds To Go - ST-LAURENT

LOVE to hear this, Bonnie! Thank you so much for your glowing review!!

Rated 5 out of 5 stars

Wonderful.

March 10, 2026
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Reply from Blinds To Go - ST-LAURENT

Hi James,
You’re wonderful for sharing your experience and leaving such a great review! We truly appreciate your support it means a lot to our team. We look forward to welcoming you again soon!

Destinee

Rated 5 out of 5 stars

From the time I walked in the front…

From the time I walked in the front door to the installation of my blinds, the staff was accommodating and friendly. There were no surprises.

April 1, 2026
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Reply from Blinds To Go - ST-LAURENT

Thank you so much for taking the time to share your experience with us! It's wonderful to know that everything went smoothly and met your expectations without any surprises.

Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.


Rated 5 out of 5 stars

Service with a smile

We were there a few days ago to replace a blind purchased the previous week but we realized that it wasn't going to work out properly for our type of window. We were treated very, very well by Melissa who transfered our concern to Jordan. We have nothing but praise for both of them. Jordan was a most pleasant person and I hope he will be with your company for a long time as we will eventually buy there again.

March 22, 2026
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Reply from Blinds To Go - ST-LAURENT

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Melissa and Jordan were able to assist you effectively. Your kind words and praise mean a lot to our team, and we are delighted to know that you had such a positive experience at our store. If you have any further questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

The staff ( sales and installers )both…

The staff ( sales and installers )both very pleasant and helpful. Felt a teeny bit rushed- i am 77 and old school . I like to slowly check out all options and take samples home to ponder. Was very pleased with the speed of the materials arriving and quick install.

March 13, 2026
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Reply from Blinds To Go - ST-LAURENT

Thank you so much for taking the time to share your experience with Blinds To Go. We are thrilled to hear that you found our staff both pleasant and helpful. Your feedback is invaluable to us, and we appreciate your honesty about feeling a bit rushed. We understand the importance of taking time to consider all options, and we will certainly take your comments into account to improve our service.

Thank you once again for your kind words and for choosing Blinds To Go. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Rated 5 out of 5 stars

This was the best experience ever

This was the best experience ever! the team is amazing, and the blinds arrived before 2 weeks. I recommend Blinds to go to anyone looking for quality and great service.

March 9, 2026
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Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had such a wonderful experience! It's great to know our team and service met your expectations. Thank you for recommending us!

Rated 5 out of 5 stars

Good service

Good service, good product, good prices. What more could you ask?

March 4, 2026
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Reply from Blinds To Go - ST-LAURENT

We're glad you had a great experience with our service and products! We appreciate your positive feedback and thank you for your review.

Rated 5 out of 5 stars

Great service

Great service, large selection, quick delivery.

February 12, 2026
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Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had a great experience! Thank you for your review.

Rated 5 out of 5 stars

Efficient installation

Efficient installation. Looks great.

January 8, 2026
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Reply from Blinds To Go - ST-LAURENT

This is great to hear, Genevieve! Thank you for the 5 star review!

Rated 5 out of 5 stars

Clint and store Staff

Clint!What a wonderful representative for the company. I was becoming increasingly frustrated attempting to deal with the online store to get information about my Order. Clint, from the St. Laurent office in Ottawa took charge of the situation and made every effort to resolve the challenges ( with great success) and he kept consistently kept me abreast when there were new updates. He simply engaged in old fashioned customer service, reminiscent of years past. I truly look forward to saying hello in person on my next visit to Ottawa. He would be an amazing customer service trainer, perhaps for the online store ?He turned my frown upside down! Lol. Thankyou☺️ my initial order was placed by Melissa O who was wonderful and thorough. I also had the pleasure of dealing with Christina and Monique also over the phone. If I have forgotten anyone, my apologies. Greatly appreciated everyone’s attention to ensuring I finally received my order!

January 17, 2026
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Reply from Blinds To Go - ST-LAURENT

Hi Stephanie, We appreciate your positive feedback! It's wonderful to hear that our team provided such excellent support and resolved the challenges you encountered with your order. We are so glad that our service turned your experience around.

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