Blinds To Go - ST-LAURENT Reviews 

175
TrustScore 5 out of 5

4.8

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more

Company replied

Rated 5 out of 5 stars

The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.8

Excellent

TrustScore 5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(175)

2,738 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were courteous and…

The staff were courteous and installation flawless and on time

December 20, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We're glad you enjoyed your experience, and we appreciate your positive feedback regarding our team and installation. Thank you!

Rated 5 out of 5 stars

Excellent Blinds installation. Thank you!

They helped me to select the right type of blinds for what I wanted. They measured perfectly and installed perfectly.

December 12, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear! So glad you are pleased with your recent experience!

Rated 5 out of 5 stars

Excellent service

Excellent service. They are available to solve any problems that has occurred.

December 23, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We pride ourselves on great service. It is great to know that it has reflected in your experience with us!

Rated 5 out of 5 stars

The designer they sent was fantastic

The designer they sent was fantastic, she didn’t up sell me at and was really great to deal with, the installation was a breeze and they cleaned and took everything

January 14, 2026
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Hello Kevin,

Thank you so much for sharing your experience!
We’re thrilled to hear that your designer was fantastic and that she made the process easy without any upselling. That’s exactly how we want our customers to feel informed, comfortable, and in control.

We’re also glad the installation was a breeze and that our team left everything clean and tidy. We truly appreciate you choosing Blinds To Go, and we’re so happy you had such a positive experience.

If you ever need anything in the future, we’d be happy to help again!

Rated 5 out of 5 stars

I was good the man polite and nice

I was good the man polite and nice

December 17, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Hello Lucie,
Thank you for taking the time to leave this review!
We’re really glad to hear the installer was polite and nice we always try to make the whole process as smooth as possible.

Thanks for choosing Blinds To Go!

Rated 3 out of 5 stars

Disappointed

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. This was a mistake! The installer didn’t like it and told me to watch that the curtains didn’t get too hot and said the material might yellow. Which they are doing already and feel hot to the touch when the heater is on. I maybe calling you back to shorten them. They were expense! The installers were quick and efficient!

December 17, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Hello Susan,

Thank you for taking the time to share your experience and I’m really sorry to hear you’re feeling disappointed. You invested in your blinds and curtains, and you deserve to feel confident and happy with how everything looks and functions. I can completely understand why this situation would be frustrating.

Please know we’re taking your concerns seriously and we’re currently looking into the best solution for you. We want to make sure you’re comfortable and satisfied with the final result. Someone from our team will be reaching out with an update by Wednesday at the latest to discuss the next steps.

Thank you again for bringing this to our attention we truly appreciate the chance to make things right, and we’re grateful for your patience.

Rated 5 out of 5 stars

Great service Monique

Great service Monique! Professional installation!

January 8, 2026
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had a great experience with the installation. Thank you for your positive feedback!

Rated 5 out of 5 stars

Best price and exactly the blackout blinds I wanted

Blinds to Go not only had the best price but I was able to book an at home consultation very quickly, the sales rep was great, my order only took a few weeks and installation was quick and easy. The blackout blinds were exactly what I was looking for and work perfectly. I would definitely recommend Blinds to Go!

December 10, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Thank you so much for your great review! We are happy to know how great your recent experience was!

Rated 4 out of 5 stars

Blinds are a good quality

Blinds are a good quality, we were pressed for time and were not informed that the store was closed for the holiday??
Saint Laurent Ottawa Canada

December 20, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Hello! We are glad to know you enjoy your products. We do apologize for the lack of communication about our yearly closing and the delay this may have caused.

Rated 5 out of 5 stars

Knowledgeable staff and efficient…

Knowledgeable staff and efficient technicians on top of quality products

January 13, 2026
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Rated 3 out of 5 stars

Okay experience

Okay experience

January 11, 2026
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Hello! We are hoping we met your expectations, but if there is anything that can be improved upon, please feel free to reach out and let us know!

Rated 5 out of 5 stars

FRIENDLY AND KNOWLEDGEABLE STAFF

My experience was at the store on St Laurent. First of all I was impressed that they greet you as you come into the store! I like that! Clint introduced himself then assigned me a salesperson. I dealt with Monique and she was extremely friendly and informative. The process is seamless. Once I made up my mind, I placed my order and my shades arrived on time! Thank you all for your patience! I am very happy with my Zebra shades!

October 28, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you enjoyed your experience at our St Laurent store! We appreciate your positive comments regarding our team's friendliness and knowledge, and we're so glad you are happy with your shades. Thank you for your feedback!

Rated 5 out of 5 stars

I was helped by Melissa and she was…

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to place the valance (if that's the right word) so I went back to the store to get additional ones, on two occasions, and Melissa happily provided these.

October 28, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding.

Rated 5 out of 5 stars

Fast, clean and friendly.e and the installer…

Great help in-store and the installer was fast, clean and friendly.

November 5, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

Hi Steve, We're glad you enjoyed your experience! Thank you for your kind words about our team and the installation.

Rated 5 out of 5 stars

employes are very knowledge with with…

employes are very knowledge with with your products

October 15, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We're glad to hear that our employees' knowledge of our products met your expectations. We appreciate your feedback!

Rated 5 out of 5 stars

The staff were very helpful and took…

The staff were very helpful and took the time to understand our needs before showing the various blind options. Excellent quality and perfect custom fit. We've had many years of a great experience purchasing from Blinds To Go.

November 10, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We're happy to hear that our staff was helpful in understanding your needs. Thank you for your continued support!

Rated 5 out of 5 stars

Great Service

Installer was punctual and professional. Product was properly installed.

November 19, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We're happy to hear that - thank you for your feedback!

Rated 5 out of 5 stars

Very happy with all the help we…

Very happy with all the help we received from the team at Blinds to Go

November 23, 2025
Blinds To Go - ST-LAURENT logo

Reply from Blinds To Go - ST-LAURENT

We are very happy to hear that our team was helpful. Thank you for your positive feedback; we appreciate it greatly!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look