Blinds To Go - ST-LAURENT Reviews 

175
TrustScore 5 out of 5

4.8

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more

Company replied

Rated 5 out of 5 stars

The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

2,738 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Blinds are what we wanted

Blinds are what we wanted. Installation wa well done.

October 24, 2025
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Reply from Blinds To Go - ST-LAURENT

We're happy to hear that, thank you for your feedback!

Rated 5 out of 5 stars

Everything was great

Everything was great from the salespeople, to the measurer, and to the installer. We were given good advice and excellent service and we're very happy with the blinds that we purchased.

November 22, 2025
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Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had a great experience with our team! It's wonderful that you received good advice and excellent service, and that you are happy with your blinds.

Rated 5 out of 5 stars

Nice people

Nice people, good product. Easy install

November 12, 2025
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Reply from Blinds To Go - ST-LAURENT

We're glad you found our team helpful and the product easy to install. Thanks for your feedback!

Rated 5 out of 5 stars

Very courteous people.

Very courteous people.
Time lines as expected.

October 22, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Dave, We appreciate you taking the time to share your positive experience with our team.

Rated 5 out of 5 stars

Melissa Porter was an amazing…

Melissa Porter was an amazing consultant! The gentleman who installed our blinds was courteous, friendly and efficient!

November 14, 2025
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Reply from Blinds To Go - ST-LAURENT

We're happy to hear that you had a wonderful experience with Melissa! Thank you for sharing your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Thé people were great

Thé people were great, however I am a seventy two yrs old , I did not take the wright measures , which I could not take back or fix /cut. But fortunately a friend did it and it works!

October 15, 2025
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Reply from Blinds To Go - ST-LAURENT

We're glad your friend helped, and it all worked out! We appreciate your feedback. Thank you for sharing.

Rated 4 out of 5 stars

Excellent in store service

Excellent in store service,
Blinds arrived as promised in good time
Installation service was very professional.
One set of three blinds had wider gaps between them than I had anticipated. I would have liked one blind but the total width of the three windows was too long.

November 10, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Gloria, we are glad you enjoyed our in-store experience and happy with our installation services. We appreciate your feedback regarding the gaps between the blinds due to the maximum width being too long and will review this to see how we can improve. Thank you.

Rated 4 out of 5 stars

Great , helpful staff

Went smoothly
knowledgeable & helpful staff
Took longer than I anticipated
small part missing from box

November 10, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Elizabeth, We are glad our staff was helpful. We regret the process took longer than expected and a part was missing. We appreciate your feedback and will pass it along to review with the Manufacturing team. Thank you.

Rated 3 out of 5 stars

I already filled out a survey

I already filled out a survey. Not sure why I'm getting this again - a week or more later! My issue was that the installers - while quick and accurate - left their garbage (boxes, etc.) behind for me to dispose of, and they did not clean up the mess (from drilling the holes - would have been a simple clean up and would have rendered a better review).

November 18, 2025
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Reply from Blinds To Go - ST-LAURENT

Dear Sharon,
Thank you for your time and your review. We are sorry to hear installers did not do a great job. Someone will reach out to you shortly.
Best regards.

Rated 5 out of 5 stars

Great service!

We entered the store to look at blinds and left with purchased blinds. The associate helped us determine what we needed for our new built home. She provided us choices with different budget options. She was bang on! Great service!

October 11, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Kim, We're happy to hear that our associate helped you find the perfect blinds within your budget for your new home. Thank you for your great feedback!

Rated 5 out of 5 stars

Melissa was exceptional

Melissa was exceptional. Professional, efficient and customer centric!!!

November 8, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Luc, We appreciate you taking the time to share your wonderful experience. We are so happy to hear you enjoyed working with Melissa.

Rated 5 out of 5 stars

Helpful,knowledgeable, friendly service

We had a very good experience with Tia and Jordan. They gave us their full attention, making sure our requirements were understood and fulfilled.

October 22, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Carl, We're glad you felt your needs were understood and met with full attention. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Good service and advice

A seller took care of me as soon as I came in. She advised me well.

October 24, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Francine, Thank you for your thoughtful feedback! We're glad to hear you enjoyed working with us.

Rated 2 out of 5 stars

Brackets don't allow this window…

Brackets don't allow this window treatment so awaiting a work around.

November 10, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Walter, thank you for reaching out and giving us this feedback - we are sorry to see that your order is now working as intended. Was you order measured by one of our installers? We see you had an appointment on 11/18 - what was the outcome here? let us know what more we can do to help - we will do it!

Rated 4 out of 5 stars

Melissa was really great

Melissa was really great. Very friendly and helpful. Blinds were installed on time by Moe. We were missing a blind which they had to reorder and are still waiting on a wand for one of the blinds.

November 5, 2025
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Reply from Blinds To Go - ST-LAURENT

Hi Marlene, we are glad to hear that you found our team members friendly and helpful and that the blinds were installed on time. We apologize for the missing blind and wand. I hope you have received the order already. Thank you so much for your patience and for taking the time to write the review.

Rated 4 out of 5 stars

I got the blinds later than the…

I got the blinds later than the notified date and they were tricky to install, but all and all we are happy with them.

January 8, 2021
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Reply from Blinds To Go - ST-LAURENT

This is good to hear Rose, thank you for your review! We apologize for the delays in your order and the install issues but greatly appreciate your patience. For install, please let us know if you have any feedback we can pass along to our product development team to help improve our product installation instructions.

Rated 5 out of 5 stars

Great job.

They did a great job on the blind we ordered for my daughter’s room. It arrived quite a bit sooner than expected and fit perfectly .

December 26, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Marie-Christine! Thank you for your kind review!

Rated 5 out of 5 stars

Love the new blinds

Love the new blinds. Color and fabric as expected.

December 23, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Diane! Thank you so much for your review!!

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