We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more
Company replied
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We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more
Company replied
The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more
Company replied
I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more
Company replied
Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada
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Reply from Blinds To Go - ST-LAURENT
Everything was great from the salespeople, to the measurer, and to the installer. We were given good advice and excellent service and we're very happy with the blinds that we purchased.

Reply from Blinds To Go - ST-LAURENT

Reply from Blinds To Go - ST-LAURENT

Reply from Blinds To Go - ST-LAURENT

Reply from Blinds To Go - ST-LAURENT
Melissa Porter was an amazing consultant! The gentleman who installed our blinds was courteous, friendly and efficient!

Reply from Blinds To Go - ST-LAURENT
Thé people were great, however I am a seventy two yrs old , I did not take the wright measures , which I could not take back or fix /cut. But fortunately a friend did it and it works!

Reply from Blinds To Go - ST-LAURENT
Excellent in store service,
Blinds arrived as promised in good time
Installation service was very professional.
One set of three blinds had wider gaps between them than I had anticipated. I would have liked one blind but the total width of the three windows was too long.

Reply from Blinds To Go - ST-LAURENT
Went smoothly
knowledgeable & helpful staff
Took longer than I anticipated
small part missing from box

Reply from Blinds To Go - ST-LAURENT
I already filled out a survey. Not sure why I'm getting this again - a week or more later! My issue was that the installers - while quick and accurate - left their garbage (boxes, etc.) behind for me to dispose of, and they did not clean up the mess (from drilling the holes - would have been a simple clean up and would have rendered a better review).

Reply from Blinds To Go - ST-LAURENT
We entered the store to look at blinds and left with purchased blinds. The associate helped us determine what we needed for our new built home. She provided us choices with different budget options. She was bang on! Great service!

Reply from Blinds To Go - ST-LAURENT
Melissa was exceptional. Professional, efficient and customer centric!!!

Reply from Blinds To Go - ST-LAURENT
We had a very good experience with Tia and Jordan. They gave us their full attention, making sure our requirements were understood and fulfilled.

Reply from Blinds To Go - ST-LAURENT
A seller took care of me as soon as I came in. She advised me well.

Reply from Blinds To Go - ST-LAURENT
Brackets don't allow this window treatment so awaiting a work around.

Reply from Blinds To Go - ST-LAURENT
Melissa was really great. Very friendly and helpful. Blinds were installed on time by Moe. We were missing a blind which they had to reorder and are still waiting on a wand for one of the blinds.

Reply from Blinds To Go - ST-LAURENT
I got the blinds later than the notified date and they were tricky to install, but all and all we are happy with them.

Reply from Blinds To Go - ST-LAURENT
Excellent customer service from the store to the home. Word.

Reply from Blinds To Go - ST-LAURENT
They did a great job on the blind we ordered for my daughter’s room. It arrived quite a bit sooner than expected and fit perfectly .

Reply from Blinds To Go - ST-LAURENT

Reply from Blinds To Go - ST-LAURENT
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