Blinds To Go - ST-LAURENT Reviews 

175
TrustScore 5 out of 5

4.8

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


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Rated 5 out of 5 stars

We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more

Company replied

Rated 5 out of 5 stars

The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

2,738 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased

Very pleased. Purchased 10 in total, 3 different kinds and all are very high quality. Excellent service choosing the perfect types and materials. Measure meticulously! Took a long time to receive them, between 40 and 60 days for different types, but we are in a pandemic and everything is simply backed up everywhere due to COVID.

December 23, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Michele! Thank you so much for your kind review and we greatly appreciate your patience!!

Rated 5 out of 5 stars

Excellent service

Excellent service. And I am very happy with the overall look in the condo.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear! Thank you for your kind review!!

Rated 5 out of 5 stars

We were very pleased with the friendly…

We were very pleased with the friendly staff & the willingness to have our blind sent out for gear repair. The turn around time was quick and it was a pleasant surprise to learn the repair was under warranty even after 10 years.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wondeful to hear Keith and Audrey! Thank you for your kind review!!

Rated 5 out of 5 stars

Never had any issues with all orders

Never had any issues with all orders; they all arrived as promised, on time. We bought all our blinds at Blinds To Go, T the St-Laurent outlet in Ottawa., even rhe o es fid our camper trailer.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Francois! Thank you for your kind review!!

Rated 1 out of 5 stars

Store staff has been good

Store staff has been good. The product has been a big disappointment. We have had too sent some of the blinds back numerous times. Not sure if I would recommend your product to any of my friends. We have used BTG at our house in Mississauga and were happy with them. You have inconvenienced us for too long.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Brian, we are sorry to hear about the issues you have had with the blinds. Would you mind providing your order number so we can help look into the issues at hand and see what we can do to help?

Rated 1 out of 5 stars

When we ordered we were warned about…

When we ordered we were warned about light coming in but when we got them for the bedrooms, it was worse than anticipated on the sides.
Thank you

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Emery, we are sorry to hear about this. Have you contacted your showroom you purchased from to discuss? Please let us know if we can help in any way.

Rated 5 out of 5 stars

Excellent service

Excellent service. Great quality.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

Thank you for your review! We are thrilled to hear of your great experience!

Rated 4 out of 5 stars

All is good

All is good with the stores

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Claudine! Thank you for your review.

Rated 5 out of 5 stars

Staff were great very helpful and…

Staff were great very helpful and knowledgeable. No pressure. Blinds themselves are not as well made as I was expecting some plastic pieces were too thin so I have to get replacement parts next time I’m in. Louvers keep popping out of clips and pulley system for blinds feel rough and cheap.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Jim! Thank you for your review. Please let us know the issues you are having with the blinds and we will be sure to help rectify.

Rated 5 out of 5 stars

Great blinds!

Ordered blackout cellular blinds for my kids rooms. Great customer service. I received then quickly, they fit perfectly and stops all the cold air from the window. Will order from Blinds to Go again.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Holly! Thank you for your review.

Rated 5 out of 5 stars

Sales person was very knowledgeable and…

Sales person was very knowledgeable and helpful. Happy with product.
Only one comment. Bought cordless blinds and find them fairly difficult to close. They closed easily at first but have to really pull hard on them now.

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Denise! Thank you for your review. For the issue with the cordless - it should not be difficult to pull up and down so it is possible the tension in the mechanism may need to be altered. Please contact your local showroom to see if they can help walk you through it over the phone or to take it in to be repaired.

Rated 5 out of 5 stars

We got very friendly helpful service…

We got very friendly helpful service when we entered your store. The girl that helped us was very knowledgeable and informative of all our options. I'd highly recommend your store to anyone looking for any kind of window coverings

December 22, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Lucie! Thank you for your review.

Rated 4 out of 5 stars

Very good customer service but delays…

Very good customer service but delays for delivery a little long however, shorter than expected. Overall, very satisfied.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Alain! Thank you for your review and your patience during this time.

Rated 4 out of 5 stars

The entire process of selecting and…

The entire process of selecting and ordering our blinds worked like a charm - the sales staff at St Laurent are absolutely excellent!
The only glitch we had was at the end of the first installation, the installer picked up his empty boxes and put a small dent in the wall which later needed repairs from the painters on-site.
Thank you!

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Paul! We are very sorry to hear about the minor damage done by the installer - was everything fixed and rectified properly? Please let us know if you need anything further from us - Thank you for your review!

Rated 5 out of 5 stars

Very helpful staff in helping me…

Very helpful staff in helping me identify blinds most appropriate for my price point and usage.

Delivered way ahead of schedule.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Christine! Thank you for your review!

Rated 5 out of 5 stars

Very good

Very good ! Experienced person came in to install and mesure. Very professional.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Michelle, thank you for your review!

Rated 5 out of 5 stars

100% satisfied

Great product,the store employee ordered exactly the perfect size.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Sue! Thank you for your review!

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