Blinds To Go - ST-LAURENT Reviews 

175
TrustScore 5 out of 5

4.8

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


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Rated 5 out of 5 stars

We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more

Company replied

Rated 5 out of 5 stars

The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

2,738 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and everything was very well done. Definitely recommend.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear DH! Thank you for your review!

Rated 5 out of 5 stars

Friendly helpful service

Friendly helpful service. Always delivered earlier than expected.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your review!

Rated 5 out of 5 stars

The service was excellent and the speed…

The service was excellent and the speed in which my blinds came in was amazing as well. I have purchased many times in the pst and will continue in the future

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your review!

Rated 5 out of 5 stars

Personal, professional service, excellent installation.

It was our first experience with Blinds to Go. We are two women, a queer couple and we were treated very well. We did not feel rushed at all. The sales staff were very helpful, knowledgeable and professional. They helped us select and order the two sets of blinds. We felt very comfortable doing business there.

The installation men were very good, too. I would highly recommend them. All staff were wearing masks and the store had ample quantities of hand sanitizer.
My spouse and I would not hesitate to recommend the Blinds to Go store on St. Laurent Boulevard!

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff that listens for a change. Lee is a great installer and Christine knows what customer care is all about..will surely go back.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

Christine St-Louis is my sales…

Christine St-Louis is my sales representative and she is excellent, she knows her stock and she is just amazing!
She deserves a respect from her manager or boss and also her colleagues.
It was our second visit and we still more than happy to deal with her.
We will always ask for her for our next purchase and also we will recommend her to our friends and family.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your wonderful review!!

Rated 2 out of 5 stars

Not a very good experience

Not a very good experience. First of all, our blinds were shipped to the wrong store and had to wait for 10 days to get them back. Second, the info on your phone were not up to date which made us to go 3 times to your store to get them while they were not there. Finally, we got them back after 2 weeks. You have to make a lot of improvements to have a good client service. But we still like the blinds and remain your clients.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

HI Jean-Marie, we are very sorry to hear about your experience and the issues with your order.. we greatly appreciate your patience and appreciate your feedback and will be sure to inform those involved in your order as well as upper management of it. We are grateful to have clients like you to help us grow and give good feedback to help improve our services for all customers, especially during this difficult time for all.

Rated 5 out of 5 stars

The ordering and installation process…

The ordering and installation process went very smoothly. My only regret is that I didn't do a test run on the cordless blind as I find it challenging to push the large blind down.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your wonderful review!!

Rated 5 out of 5 stars

great service

great service from in store reps and in house installation rep as well.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear R Young! Thank you for your review!

Rated 4 out of 5 stars

Excellent customer service

I don’t love the cordless blinds that we got - they take more force to operate than I realized they would. But! The service we received was 100% and I can’t fault anything about the staff members we worked with.

December 21, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your review and your patience!

Rated 5 out of 5 stars

Always satisfied

I've been doing business with Blinds To Go for 23 years and I've been very satisfied with their products, expertize and service.

December 19, 2020
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Reply from Blinds To Go - ST-LAURENT

We love to hear this Julie!! Thank you so much for you wonderful review! We look forward to seeing you again!

Rated 4 out of 5 stars

Great service in helping you choose the…

Great service in helping you choose the right blinds & options for them. Very good installation instructions. Blinds were easy to install though it was a bit challenging to attach the valance.

December 19, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Julie, thank you for your review! We apologize for the challenges you encountered while attaching the valance - is there any feedback you could provide to us regarding what would help make it easier? We would love to hear your thoughts - thank you!

Rated 2 out of 5 stars

Major Mix up in my order

Major Mix up in my order ; with no apology for the inconvenience . I had to return to the store 3 times as a result . For the price I paid and from a reputable company , you would think the manager would have called to follow up on my issue , offer restitution , or just basically an apology . Very disappointed.
order number 010741 oct 23 2020

December 19, 2020
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Reply from Blinds To Go - ST-LAURENT

Thank you for the order number Mike, we have contacted the parties involved and will ensure someone reaches out to you to discuss this matter ASAP.

Hi Mike, we are very sorry to hear about the issues and experience you encountered with us. Would you mind sharing your order number here so we can help look into this further for you and help to rectify?

Rated 5 out of 5 stars

Good service

Good service, on time as promised, God Covid measures in place

December 18, 2020
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Reply from Blinds To Go - ST-LAURENT

Great to hear Jim and Cathy! Thank you for the review!

Rated 5 out of 5 stars

service was excellent and will be…

service was excellent and will be purchasing more soon

December 16, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Bob, thank you for your review! We look forward to helping you again in the future!

Rated 5 out of 5 stars

Very good service

Very good service. Polite, helpful and respectful staff. Product came earlier than expected.

December 16, 2020
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Reply from Blinds To Go - ST-LAURENT

Wonderful to hear Michelle! Thank you for the kind review!!

Rated 5 out of 5 stars

Excellent service from the start with…

Excellent service from the start with BTG St. Laurent Store. Christine St. Louis was great to deal with and provided valuable guidance. Lorenzo did our measurements and our install and was also a pleasure to deal with. There were a few hiccups with the order, but most importantly, BTG St. Laurent were quick to respond and readjust as required.

No regrets!

December 16, 2020
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Reply from Blinds To Go - ST-LAURENT

Wonderful to hear Paula! Thank you for the kind review!!

Rated 5 out of 5 stars

Keep up the good job and we will return…

Keep up the good job and we will return to you for our next window dressing.
Thank you

December 15, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your kind review Liette and Adrien! We look forward to working with you again!

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