Blinds To Go - WHITBY Reviews 106

TrustScore 4.5 out of 5

4.6

1540 DUNDAS STREET EAST, L1N 2K7 WHITBY, ON, CA


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See what reviewers are saying

Rated 5 out of 5 stars

We visited the Oshawa Blinds To Go location about half an hour before closing, and I was genuinely impressed by the level of service we received. Even though it was near the end of their day, the st... See more

Company replied

Rated 5 out of 5 stars

Omar was prompt and efficient and friendly! I appreciate his comfortable and calm demeanour. My blind originally had a flaw, and was promptly sent back and replaced within a week! Excellent se... See more

Company replied

Rated 5 out of 5 stars

Smooth process choosing and ordering my motorized blinds. Technician came out to measure and install in a timely fashion. When we had an issue connecting to the wifi hub, our rep made sure a technici... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service and very knowledgeable staff. Helped us select the most suitable product for our bay window. Fits perfect and looks great thanks to the sales rep and special thanks to the... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1540 DUNDAS STREET EAST, L1N 2K7, WHITBY, ON, Canada

  • 9054306727

4.6

Excellent

TrustScore 4.5 out of 5

106 reviews

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1-star

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Rated 5 out of 5 stars

Professional and polite customer…

Professional and polite customer service!
Pleased with our blinds
Thank you blinds to go!

November 17, 2025
Blinds To Go - WHITBY logo

Reply from Blinds To Go - WHITBY

Hi Ellen, We are so glad you are pleased with your blinds and our service. Thank you for your feedback; it means a lot to us!

Rated 5 out of 5 stars

Amazing experience from start to finish!

From the moment we walked into the store and spoke to Aishya, my experience was amazing.
Aishya helped me choose the blinds that were right for my large kitchen window that faced onto the street.
She was so helpful.
Our next contact was the gentlemen (possibly Rob) who measured our window and who phoned to say he would arrive in 20 minutes, (he did) and introduced himself as soon as he arrived.
Next was installer Chris who phoned us ahead of his arrival and again introduced himself when he arrived,
I will only deal with Blinds To Go going forward.
Thank you so much for such a positive experience.
Paula D
Ajax

November 18, 2025
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Reply from Blinds To Go - WHITBY

Hi Paula, We're happy to hear that you had such a wonderful experience! It's great to know that our team was so helpful during the selection and installation process. Thank you for sharing your positive feedback.

Rated 1 out of 5 stars

STOP bothering me for a review!

Here's a second review. I reviewed your services and gave you FIVE (5) stars. I enjoyed seeing Stefan again, he does great work as installer. The sales experience was painless. This is the THIRD 'reminder - please review Blindstogo' and our service. If your systems are so archaic they can't see that I have already given you a great rating - maybe I should change that rating. Figure it out please!

November 26, 2025
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Reply from Blinds To Go - WHITBY

Hi John, We appreciate your time and feedback. We're sorry for the repeated review requests and any frustration caused. We'll investigate our system errors to prevent this from happening again. Thank you for the positive comments on the installation and sales experience.

Rated 5 out of 5 stars

All we could ask for

The blinds were not only installed on time but the installer was friendly, efficient and cleaned up before leaving . We've dealt with your company before and would not hesitate to refer you to others.

November 13, 2025
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Reply from Blinds To Go - WHITBY

Hi Ken, We're happy to hear that the installation was timely and efficient, and that our installer was friendly and thorough. Thank you for your continued trust and referral!

Rated 5 out of 5 stars

The blinds look beautiful very happy…

The blinds look beautiful very happy with the product. The installation was great he knew exactly what he was doing. Everything was right on time.

November 11, 2025
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Reply from Blinds To Go - WHITBY

Hi Maria, We're happy to hear that you find the blinds beautiful and that the installation was expertly done and punctual. Thank you for your feedback!

Rated 5 out of 5 stars

Helpful and knowledgeable service…

Helpful and knowledgeable service received from both Ayesha (sales rep) and Omar )the installer. Thanks so very much!

November 19, 2025
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Reply from Blinds To Go - WHITBY

We're happy to hear that you found our service helpful and knowledgeable. Thank you so very much for your positive feedback!

Rated 5 out of 5 stars

Great staff helpful in answering…

Great staff helpful in answering customer’s concerns or questions. Each style varies with price; so the customer has a variety of style samples to choose from before making a final purchase decision.

November 17, 2025
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Reply from Blinds To Go - WHITBY

Hello Carla, We're glad you found our staff helpful and that you appreciated the variety of styles and prices available. Thank you for your positive feedback!

Rated 5 out of 5 stars

Everything went great

Everything went great. Jamie was a friendly, knowledgable, fantastic installer and when one piece wasn't right, it was fixed and replaced. Love my new blinds! Thank you Blinds to Go.

January 1, 2021
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Reply from Blinds To Go - WHITBY

Thank you for your review! This is great to hear and we are glad to hear that any issues were rectified.

Rated 5 out of 5 stars

Blinds were ready in a timely fashion

Blinds were ready in a timely fashion. The staff was invaluable with their assistance in choosing my blinds.

December 28, 2020
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Reply from Blinds To Go - WHITBY

This is great to hear Jill! Thank you for your kind review!

Rated 5 out of 5 stars

Everything was great from the very…

Everything was great from the very beginning, the help to order, the blinds themselves, and the installation. A pleasure to work with everyone.

December 27, 2020
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Reply from Blinds To Go - WHITBY

This is great to hear Kim! Thank you for your kind review!

Rated 5 out of 5 stars

My sincere gratitude to everyone who…

My sincere gratitude to everyone who assisted with my recent orders from the young gentlemen by toll free to the manufacturing staff to the associates in the Whitby Ontario location who delivered my items safely.

I do want to mention how impressed I was with the Whitby location limiting capacity and gathering contact information for tracing if ever required. No other store I have needed to visit since the pandemic's start has done that.

Well done everyone and thank you!

December 26, 2020
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Reply from Blinds To Go - WHITBY

This is wonderful to hear Catherine! Thank you for your kind review!

Rated 4 out of 5 stars

Great product and service

Great product and service. This was our second order from Blinds to Go and would highly recommend them.

December 23, 2020
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Reply from Blinds To Go - WHITBY

Great to hear Dave! Thank you!!

Rated 4 out of 5 stars

Good, but could have been better

The installers were good. I have difficult windows, they had to come back a few times. The final finished work was not to my satisfaction. The small details, not great on some windows. I felt it could have been better.

December 23, 2020
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Reply from Blinds To Go - WHITBY

HI Longo, we are sorry to hear about the final work not being to your satisfaction - what can we do to help? Please let us know the order number so we can help look into this for you.

Rated 4 out of 5 stars

I am happy with my blinds

I am happy with my blinds. One setback was a challenge because the end of living room blind was all apart. It was very difficult putting it together. My nephew came to our situation and fixed it..

December 23, 2020
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Reply from Blinds To Go - WHITBY

Hi Gail, thank you for sharing your review with us! Is the blind ok? Would love to know what the issue was so we can give feedback to the plant and quality control if you could let us know? Thanks!

Rated 4 out of 5 stars

The rep that assisted me was very…

The rep that assisted me was very knowledgeable and offered me numerous ideas to accomplish the look I was trying to achieve and was very helpful to make sure the blinds were the correct size.

December 22, 2020
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Reply from Blinds To Go - WHITBY

This is great to hear Barb! Thank you for your review!

Rated 5 out of 5 stars

Blinds

Very pleased with our purchase.

December 22, 2020
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Reply from Blinds To Go - WHITBY

This is great to hear David! Thank you for your review!

Rated 5 out of 5 stars

Very Good Service

Very Good Service, Blinds were easy to install; measurements were perfect. Our Blinds Look Awesome! Thank You Very Much!

December 22, 2020
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Reply from Blinds To Go - WHITBY

This is great to hear Sandra! Thank you for your review!

Rated 3 out of 5 stars

An adventure

The sales man did not give us the 5 cm clearance we needed to install three shades next to each other over a patio door. We cut back the window trim to fit the shades. When we first installed them one of the shades fell off its roller in the middle of the night. This is a south facing window and it had been a hot sunny day but surely blinds should be built to withstand the sun. When we took the blind back the person at the store was very helpful and gracious. We received a repaired blind three weeks later and to date they are working fine. Waiting to see what the hot summer sun brings.

December 22, 2020
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Reply from Blinds To Go - WHITBY

Hi Marry, we are sorry to hear about these initial issues but are glad that they seem to have been rectified. Please let us know if there is anything we can do to help and surely let us know if any further issues. Thank you

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